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Mathew Runas
Mathew Runas at McGrath City Honda

Mathew Runas | Page 3

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.7
53 Reviews
4.7

53 Reviews

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53 Reviews of Mathew Runas

June 11, 2026

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Employee Rating

Great service as always, very helpful as always explaining the details on my car. They always take good care of my car. More

by elliev684
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jun 11, 2026

McGrath City Honda responded

Delighted to hear our team continues to earn your trust by clearly explaining every detail of your Honda and keeping it in great condition. We appreciate your loyalty and look forward to caring for your vehicle again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 11, 2026

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I've purchased three cars from your dealership and have been happy with the service provided every time I come in More

by cpilto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Alexis Quimso, Devin Miller

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Jun 11, 2026

McGrath City Honda responded

It means a lot that you’ve chosen us for three Honda purchases and trusted us again with your CR-V service. We’re glad to hear you’ve been pleased every time. We look forward to supporting you at your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 30, 2026

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Great service, all questions answered, wait time was accurate. Typical strong customer service. Polite. Every thing was great More

by carljohnwisniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Karen Kozlowski

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May 30, 2026

McGrath City Honda responded

Thank you for trusting us with your Honda Civic service. We're glad our team addressed all your questions and kept the wait time accurate. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 29, 2026

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Was sold my car from your dealership and apparently had the wrong color side mirror color. I paid for parts to get one fixed and when I picked up my car afterwards, they didn't match. That should've been c More

by NATHAN.S.MILLER
Recommend Dealer
No

Other Employees Tagged: Mathew Runas

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Jun 03, 2026

McGrath City Honda responded

Nathan, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

May 14, 2026

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Matthew and everyone else at the dealership were smart, efficient, and took great care with my car. More

by nanmcfadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2026

McGrath City Honda responded

We appreciate you highlighting Mathew and our team’s care and efficiency with your Honda Civic Hybrid. It’s great to know the service met your expectations. We look forward to helping you with any future needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 11, 2026

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Employee Rating

Everything went fine And was treated nice Over all things were fine Car was fine More

by sexy.tigeroldman
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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May 12, 2026

McGrath City Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 11, 2026

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Employee Rating

Mathew was helpfully in getting answer able my extended warranty and making sure I was prepared for the worst possible scenario. More

by jwilliams84631
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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May 12, 2026

McGrath City Honda responded

Thank you for your very kind review. Mathew and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McGrath City Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 03, 2026

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Employee Rating

Good customer care and good communication keep it up ! Knows what he is doing and is nice . More

by ARIANALOPEZ34592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Miller, Alfonso Rodriguez, Carlos Martinez

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May 03, 2026

McGrath City Honda responded

Thank you for highlighting the care and communication you experienced during your Honda CR-V service. We will pass along your kind words to Mathew and look forward to serving you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 01, 2026

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Employee Rating

Great experience. Mat was helpful in booking me a ride home. Good job on the coating. More

by naaz90naaz
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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May 01, 2026

McGrath City Honda responded

Thank you for letting us know about your great experience. We’re glad Mathew arranged a convenient ride home and that the coating on your Honda CR-V Hybrid met your expectations. We look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 01, 2026

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Employee Rating

So far, the car is running smoothly with all problems resolved.Retrieval of the car was on scedule and after a walk through, everything was explained and fixed... More

by leon8rox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez

Print
May 01, 2026

McGrath City Honda responded

We appreciate you sharing that your Honda is running smoothly and that our service team resolved all issues. It is great to hear the pickup was on schedule and that the walkthrough addressed all your concerns. Thanks for the five-star review! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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