Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik | Page 4

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
348 Reviews
4.9

348 Reviews

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348 Reviews of Mathew Povroznik

March 17, 2026

Dealership Rating
Employee Rating

Always great service, never suggest anything that isn't needed. Glad we purchased the car from Westlake and will purchase again from the dealership. More

by RICHARDBRYSON65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Andrew Shaw

Mar 20, 2026

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 16, 2026

Dealership Rating
Employee Rating

Everyone is always very pleasant and responsive to any concerns or questions. Appointments are timely and thorough. More

by DHROMI22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

March 12, 2026

Dealership Rating
Employee Rating

I waited for over 2 hours for a standard scheduled maintenance appointment. When they finally brought me my vehicle, I started it and the driver restraint system malfunction light was on. I went back More

by MSKATIECLEVENGER
Workmanship
Service Time
Recommend Dealer
No
Mar 14, 2026

BMW of Westlake responded

Someone from our team will be reaching out to you in the very near future.

March 03, 2026

Dealership Rating
Employee Rating

This was a great dealership , the service was excellent, they were so helpful ,I appreciate the help from Matthew 💯💯💯💯💯💯💯💯💯💯 More

by SHERMCRIDE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

BMW of Westlake responded

Thank you, and have a fantastic day!

February 26, 2026

Dealership Rating
Employee Rating

Been receiving service here for close to a decade, always been great, although they could stand to improve their fees a bit. More

by AUSSEMAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 25, 2026

Dealership Rating
Employee Rating

I’ve done business with this dealership for over 15 years. I found them to be very reputable and very service oriented. I highly recommend them. More

by Jmanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

February 24, 2026

Dealership Rating
Employee Rating

Excellent service and they were very accommodating to my wife, which I appreciated a lot. More

by J. Weatherspoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

BMW of Westlake responded

We are glad we could help!

February 21, 2026

Dealership Rating
Employee Rating

Exceptional customer service special note for Matthew in service great follow up good explanation of work performed More

by Seicean
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

BMW of Westlake responded

Thank you so much for your positive comments about BMW of Westlake!

February 14, 2026

Dealership Rating
Employee Rating

Matthew P. Is an awesome adviser, professional, knowledgeable and kind. Matthew takes great care of my car. More

by X1ROCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

February 13, 2026

Dealership Rating
Employee Rating

My service advisor, Matt, is very friendly, professional, and attends very well to his customers' needs. The technicians are much better than I've found at other service centers More

by jpkoch1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

BMW of Westlake responded

We're happy to hear you had such a positive experience with Matt!

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