Mathew Povroznik | Page 10

Expected time for service in an out was excellent and appreciated. Also, staff was very professional. appreciated. Also, staff was very professional. More

by DENNYMOCK657 Verified Customer Verified Customer

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Outstanding job from BMW of Westlake as usual! Kelly Cavanagh is by far the best representative for costumer care, and she ensures that you will have the best experience. She goes above and beyond Kelly Cavanagh is by far the best representative for costumer care, and she ensures that you will have the best experience. She goes above and beyond to help us. She takes it to the next level to provide top excellence costumer experience. More

by Luis Dallan Verified Customer Verified Customer

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It’s always a pleasure working with Brittaney! I’ve had the luck of catching three nails in my Michelin Cup 2’s within 6 months, and every time she was able to solve the issue without notice and p I’ve had the luck of catching three nails in my Michelin Cup 2’s within 6 months, and every time she was able to solve the issue without notice and provide a solution! She’s an excellent example of a professional and successful woman that we all admire in an individual. I always enjoy seeing her and learning something new about her beautiful personality every time! More

by KevinPhamUSMC Verified Customer Verified Customer

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Kelly was a dream to deal with. Quick, punctual, and has a good read on people to get things done. Set a test drive, she had the car ready to go, we had some whitty banter before sh Quick, punctual, and has a good read on people to get things done. Set a test drive, she had the car ready to go, we had some whitty banter before she turned me loose on the road. Arriving back we spent 5 minutes crafting our deal for finance. She got me that deal and out the door in one day. I was in a predicament and that was exactly the experience I needed for my mind to settle on bmw Westlake as the preferred dealer of choice were I can continue to be amazed by the brand, ownership, sales and service. More

by GUSGOLINSKI Verified Customer Verified Customer

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Matt is an excellent service advisor. I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past month, x6 needed a water pump, part was there job was dune the same day as oil change under warranty. X7 had a front driver clunk, sway bar link, there the next day to be installed under warranty. To me car brand ownership is heavily weighted toward service and dealer experience, Matt provides that for me. More

by GUSGOLINSKI Verified Customer Verified Customer

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At bmw of westlake technicians are intelligent, people at the desk are so professional and knowledgeable to help. There are nothing else that you can really ask for the desk are so professional and knowledgeable to help. There are nothing else that you can really ask for More

by NATEMANSOUR1 Verified Customer Verified Customer

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This dealership has a great staff. The crew is knowledgeable, efficient, and simply make life easier. The crew is knowledgeable, efficient, and simply make life easier. More

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Service department seem to be very knowledgeable and friendly. Matt the service coordinator was great to work with. friendly. Matt the service coordinator was great to work with. More

by METRZYNKA Verified Customer Verified Customer

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The people are very nice and I had no problems ever. I have purchased two cars and so far everything is good. I have purchased two cars and so far everything is good. More

by JRIVERA36 Verified Customer Verified Customer

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They always do what they promise. Consistently a high performance organization with pleasant responsive personnel Consistently a high performance organization with pleasant responsive personnel More

by DCBLOOMFIELD16 Verified Customer Verified Customer

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