Mathew Povroznik
Mathew Povroznik at BMW of Westlake
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Mathew Povroznik

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
105 Reviews
4.8

105 Reviews

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105 Reviews of Mathew Povroznik

November 12, 2024

Dealership Rating
Employee Rating

Quick service for installing snow tires. They changed appt time to fit my schedule. Thanks More

by ASTIDIS
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Recommend Dealer
Yes

November 12, 2024

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Fast, honest service - I like the video they send with preliminary findings. Price of some services even went down this year! More

by MTAGLIAF
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Recommend Dealer
Yes

November 11, 2024

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Fast and easy to schedule an oil change. Appreciate the car wash! Video of inspection was helpful! More

by TSRAIL
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Recommend Dealer
Yes
Nov 13, 2024

BMW of Westlake responded

Tsrail, we're glad to hear you enjoyed your visit.

November 08, 2024

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Scheduled and performed preventive maintenance in a professional and friendly manner. Good communication. Would’ve preferred a loaner vehicle but the drivers were very accommodating. More

by Kathib8870
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Recommend Dealer
Yes
Nov 09, 2024

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

November 05, 2024

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Professional and very friendly. Provided a courtesy ride to and from my house. Car drives very smoothly. More

by SORBANY
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Andrew Shaw

Nov 08, 2024

BMW of Westlake responded

Sorbany, thank you so much for the positive review!

November 05, 2024

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Great service manager, and the service representative. I was assigned to a great job of rushing the car through repairs. We were on the road, and stranded until the car could be fixed, and they got it all More

by JOHN_BLATZ
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Recommend Dealer
Yes
Nov 08, 2024

BMW of Westlake responded

Hi John, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

November 03, 2024

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The dealership is very professional and clean They all were very knowledgeable and helpful I will definitely go there for my next car More

by OFFTHEWALLSOCCER
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Recommend Dealer
Yes
Nov 05, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

November 02, 2024

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Cory was very helpful and professional. Advised us if any further action or repairs were needed. More

by RWDEES
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Recommend Dealer
Yes
Nov 05, 2024

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

November 01, 2024

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Matt and the gentleman in the garage that showed me the problem with my BMW went beyond helpful. How do you find such great employees? Not often the case these days. Congratulations! Kathleen Brennan More

by kbdaytrade
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Povroznik

Nov 04, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 31, 2024

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Employee Rating

This dealership is great. The service team is very helpful and always efficient and friendly. More

by RICHARD.MCCLANAHAN
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Recommend Dealer
Yes
Nov 02, 2024

BMW of Westlake responded

Hi Richard, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

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