Mathew Povroznik

Very good service! Once I realized how the drop off (overnight) works, it is very easy and convenient. Once I realized how the drop off (overnight) works, it is very easy and convenient. More

by PXM12007 Verified Customer Verified Customer

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Excellent service…the team was very helpful and responsive to our questions. Very good communication. responsive to our questions. Very good communication. More

by KATECOOK66 Verified Customer Verified Customer

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I feel like at home . They always take care of my car needs and solve my problems . They always take care of my car needs and solve my problems . More

by NATEMANSOUR1 Verified Customer Verified Customer

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They treated me well starting with scheduling thru the completion of my service. I feel like a V.I.P. That is well informed every time my car is being serviced. Even providing a video of the process. Than completion of my service. I feel like a V.I.P. That is well informed every time my car is being serviced. Even providing a video of the process. Thank you. More

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Very good dealership and very happy with sales and service staff. No issues whatsoever. I recommend them to everybody service staff. No issues whatsoever. I recommend them to everybody More

by MEGUAYMD Verified Customer Verified Customer

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BMW does not get their recognition just by the name. It’s by all the employees from the sales department the accounting department and the service department are the ones that make up BMW.. an example o It’s by all the employees from the sales department the accounting department and the service department are the ones that make up BMW.. an example of this is Brittany in the service department. What a friendly, thorough, and an amazing person. Totally professional. Because of her, I visit this location. And I will not go to any other location. Thank you guys very much. We love you all. More

by TOBYJOE444 Verified Customer Verified Customer

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Not an awful experience, but not great. Not overly communicative, quoted me an exorbitant amount for the needed repairs. Not overly communicative, quoted me an exorbitant amount for the needed repairs. More

by tom.runger Verified Customer Verified Customer

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Best dealer you could go, best service and attention, definitely will come back for my next service definitely will come back for my next service More

by JAIMITO271191 Verified Customer Verified Customer

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I recently had the pleasure of taking my chickening for service from BMW of Westlake, and I can confidently say it was an exceptional experience. From the moment I walked in, I was greeted with professiona service from BMW of Westlake, and I can confidently say it was an exceptional experience. From the moment I walked in, I was greeted with professionalism and warmth. The staff were not only knowledgeable but genuinely passionate about the BMW brand, which made me feel at ease throughout the entire process. The showroom was clean, well-organized, and offered a great selection of new vehicles. I was particularly impressed by the personalized service I received from my service representative, who took the time to understand my needs and preferences. They were patient and thorough in explaining the repairs, which helped me make an informed decision. The payment process was smooth and transparent, with no hidden fees or pressure. After the repairs, the customer service continued to impress. The dealership followed up to ensure I was happy with my repairs and provided helpful guidance on vehicle care and maintenance. Overall, my experience at BMW of Westlake was fantastic, and I would highly recommend them to anyone looking to buy a BMW or get repairs. Their professionalism, attention to detail, and commitment to customer satisfaction make them stand out in the automotive industry. Let’s go BMW! More

by MIAMICITYGOLD Verified Customer Verified Customer

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Always great service, with a smile. If the work will take hours they offer rides, or loaners and work with your schedule. highly recommend. If the work will take hours they offer rides, or loaners and work with your schedule. highly recommend. More

by LUIS64 Verified Customer Verified Customer

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