Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
284 Reviews
4.8

284 Reviews

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284 Reviews of Mathew Povroznik

November 08, 2025

Dealership Rating
Employee Rating

Mattwas very courteous and explained everything thoroughly. Helped work with me to prioritize what was moat important! Recommend strongly, go to Matt! More

by MSPOBIZ
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2025

BMW of Westlake responded

Thank you for your kind review; we are happy to pass along your comments to Matt.

November 07, 2025

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Fixed my squeeky brakes fairly quick. Unfortunately it was very expensive, hope next repair is less expensive. More

by UNIMARK2
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Recommend Dealer
Yes
Nov 09, 2025

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

November 06, 2025

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Employee Rating

Work was done quickly. Matthew had loaner car ready for me when I dropped off my car and got me and out quickly. He kept me informed through text so I knew exactly what was More

by Ceckert4
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Recommend Dealer
Yes
Nov 07, 2025

BMW of Westlake responded

We are glad we could help!

November 04, 2025

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Love the service given by staff! Attention to detail! Car is left clean! Communication excellent!! And we even received a video of the work and explanation! Impressive to say th More

by noelianodal
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Recommend Dealer
Yes

Other Employees Tagged: Kevin! Excellent as well

Nov 06, 2025

BMW of Westlake responded

Hi Noel, we are very happy to have provided you with such a positive experience!

November 04, 2025

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Employee Rating

Very prompt on information Great videos to show what was done and what needs to be done very clean detailed car when picked up More

by ALLENBERNA
Service Price Transparency
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Recommend Dealer
Yes
Nov 06, 2025

BMW of Westlake responded

Hi Allen, thank you so much for your positive comments about BMW of Westlake!

October 25, 2025

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Great service! !! They should give a free inspection to acknowledge the customer of any other problems on their car to see if they wish to service it More

by CHRIS.9.CJOR
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Recommend Dealer
Yes
Oct 27, 2025

BMW of Westlake responded

Hello Chris, thank you; we appreciate your feedback!

October 22, 2025

Dealership Rating
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Service is great. Fixed my car within a reason a blue time and did a good job More

by tp0ckets
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Recommend Dealer
Yes
Oct 25, 2025

BMW of Westlake responded

We hope to be of service to you again in the future. Best wishes, BMW of Westlake

October 21, 2025

Dealership Rating
Employee Rating

They are attentive, proactive and very prompt. Service advisors are always very competent and will walk you thoroughly through all details More

by jakeclemens
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Recommend Dealer
Yes
Oct 24, 2025

BMW of Westlake responded

Thank you, and have a fantastic day!

October 20, 2025

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Employee Rating

As always . Exceptional service and staff . Thank you ! Matt was awesome . Needless to mention Britney and John . More

by TarekDbouk
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Recommend Dealer
Yes
Oct 23, 2025

BMW of Westlake responded

Thank you, and have a fantastic day!

October 16, 2025

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Really just the most amazing dealership you can go to. The service department is amazing. More

by bmquick08
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2025

BMW of Westlake responded

We can't wait to see you again, have a great day.

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