Massimo Castelli
Massimo Castelli at Matthews Kia of Greece
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Massimo Castelli

General Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

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5.0
9 Reviews

I began my career in the automotive industry in 1997 upon graduating from SUNY Brockport. I love helping people and enjoy the many friendships I have made with customers. Please feel free to reach out to me with any questions or concerns.

Dealership Experience

1 yr, 4 mos

Industry Experience

26 yrs, 11 mos

Languages Spoken

English English

Italian Italian

5.0

9 Reviews

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9 Reviews of Massimo Castelli

September 24, 2024

Dealership Rating
Employee Rating

The Service was excellent from the time I Arrived. Everything was presented and explained to me, What was going to be done in the time it would take? More

by EYEONE3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Tom Jacobs, Erica Polimeni , Ryan Allen, Pat Brown, Bradley Hooper, Brett Format

Sep 30, 2024

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 19, 2024

Dealership Rating
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Blah blah de blah blah. I HATE THESE STUPID SURVEYS. IF I wasn't happy ild report ir More

by donfisher1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Erica Polimeni , Ryan Allen, Pat Brown, Bradley Hooper

Sep 23, 2024

Matthews Kia of Greece responded

Hi Don-Thank you for the perfect review!

September 12, 2024

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Employee Rating

Great experience from the beginning to the end of the car purchase that I made, The salesman treated me with respect and was willing to answer all of my questions and his answers were truthful and sincere an More

by k2kiceman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christian Rambali

Sep 13, 2024

Matthews Kia of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

September 01, 2024

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Employee Rating

My experience at Matthew's Kia was wonderful. We worked with Jake and he was knowledgeable, friendly, fair and efficient. 10/10 would reccommend! More

by lhartung0506
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jake Gray

Sep 09, 2024

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Jake! Thank you for your business and the great review! We hope you enjoy your new ride.

July 20, 2024

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Employee Rating

Everyone is very friendly and helpful. I feel like family when I'm there. I never have to worry about something being wrong with the car. I'm always in good hands. More

by cmichelsen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Jacobs , Bradley Hooper

Jul 22, 2024

Matthews Kia of Greece responded

Hi cmichelsen52, We're so glad to hear you had a great experience with us! Thank you for the 5 Star Review and your business!

June 21, 2024

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Employee Rating

Great place to purchase a vihicle where qulified service reps help you choose the right vihicle for all your needs..Also mantaining 100% mantenance service . More

by MKELLY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Erica Polimeni , Ryan Allen, Pat Brown, Bradley Hooper

Jun 26, 2024

Matthews Kia of Greece responded

Hi MKELLY40, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

June 07, 2024

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Employee Rating

My car was making a strange noise and, thankfully, they were able to figure out what said noise was much quicker than I originally thought. They ordered a part and will contact me when it's in so I can dri More

by RACHELSAXTON1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Erica Polimeni , Ryan Allen, Pat Brown, Bradley Hooper, John and Dan from the service department are always wonderful

Jun 10, 2024

Matthews Kia of Greece responded

Hi, Thank you for choosing Matthews Kia of Greece for your recent service visit. We appreciate the 5 Star Review and look forward to helping you with future business!

January 17, 2024

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Employee Rating

Very happy about the service they were very attentive and answered every question I had. More

by AQUARIUSBABY80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone , Bradley Hooper, Joe Kruppenbacher

Jan 31, 2024

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

Dealership Rating
Employee Rating

Awesome service and very efficient and thorough . Friendly and courteous and fast. Great indoor area as well! More

by dbcalarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Tom Jacobs, Erica Polimeni , Ryan Allen, Pat Brown, Bradley Hooper, Joe Kruppenbacher, Zac Richards

Jan 31, 2024

Matthews Kia of Greece responded

Thank you for the great review and your business!

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