Mary Hernandez

staff was very attentive and helpful while we were deciding on a vehicle to choose deciding on a vehicle to choose More

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When you go here, make sure you ask for Mary! Mary really understood what I was looking for in my next car and helped me make the process seamless. I don't know a lot about cars, so going to a de Mary really understood what I was looking for in my next car and helped me make the process seamless. I don't know a lot about cars, so going to a dealer is always stressful for me. Mary and her team definitely changed my perspective on going to car dealers. More

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The finance dept only had 2 jobs: 1. pay off my trade 2. send the new car title to my credit union. I traded in my old car for a Soul at Spitzer Kia June 4. By mid July they still h pay off my trade 2. send the new car title to my credit union. I traded in my old car for a Soul at Spitzer Kia June 4. By mid July they still had not paid off my trade. I was hit for a payment for a car I’d sold over a month before. Spitzer’s solution? Simple; stop your autopay. (??) It took days to get them to send the payoff. Even then, they were a few dollars short and I had to make up the difference. By July 18, they still have not released a title or memorandum on my new vehicle (after 6 weeks!) and I cannot register it until they do. They put you on hold and fail to call back so you have to drive out there to talk to anyone. Latest “story“ -the HR department (riiiight) is waiting for the BMV to transfer the title. (Still). I’m to call end of business tomorrow for an update. My temp registration expires Sunday. So- if you buy a car through Spitzer..Good Luck. More

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Mary was an extreme pleasure to work with! After decades of purchasing cars, we found the unicorn in the car sales industry! Approachable, attentive, and with excellent interpersonal skills, M After decades of purchasing cars, we found the unicorn in the car sales industry! Approachable, attentive, and with excellent interpersonal skills, Mary helped us make a great choice for our family! Highly recommend her! More

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Mary H is amazing to work with. I have bought and lease vehicles from her and she has been a true dream to work with. She is very communicative and truthful on what she can do for y I have bought and lease vehicles from her and she has been a true dream to work with. She is very communicative and truthful on what she can do for you. She doesn’t over promise but delivers what you want. She is thorough and goes over all details. She truly cares about her people. She definitely has my business for the long run. More

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I went to Spitzer interested in leasing a new car, I was introduced to Mary. She was very helpful, knowledgeable and answered all my questions, if she didn’t have the answer she found out for me. I found e introduced to Mary. She was very helpful, knowledgeable and answered all my questions, if she didn’t have the answer she found out for me. I found everyone was friendly, polite and helpful. I definitely would recommend this dealership. I leased a 2024 Kia Forte. More

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I recently bought a car through Spitzer Kia Cleveland & had to the opportunity to work with Mary. From the second I walked in, everyone was very welcoming. We were offered water, coffee & popcorn. Mary was had to the opportunity to work with Mary. From the second I walked in, everyone was very welcoming. We were offered water, coffee & popcorn. Mary was amazing!! She was so knowledgeable & if she didn’t know the answer to our questions, she found an answer. She was very genuine & easy to work with. She made sure my experience of buying my first girl car was the best. She ensured my tires got filled with air, an alignment, gas in the tank & did a wipe down of the car before I left the lot. Since buying the car, I’ve had a few questions & again, she’s been outstanding. She has answered all my questions & even helped set up an appointment for my car to get in when it worked best for me. When I’m in the market again, I will most definitely be reaching out to Mary. More

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Excellent service from Belinda Frost. She is a caring and a very helpful lady. Her service was excellent. She is a caring and a very helpful lady. Her service was excellent. More

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At SPITZER during my many visits I had to remind everyone from the person who opened the door to the manager that I wasn’t a “movie star” or celebrity since all of them treated me as if I were one. That inc from the person who opened the door to the manager that I wasn’t a “movie star” or celebrity since all of them treated me as if I were one. That includes James Martin in service who took care of me and fixed a subtle problem assuring me that I wasn’t imagining it. More

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Mary was wonderful working with. She and her manager worked to get us a great car in the price range we asked them to stay within. She and her manager worked to get us a great car in the price range we asked them to stay within. More

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