Mark Thomas
Mark Thomas at Toyota of Scranton
Refer Me

Mark Thomas

Training Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.5
205 Reviews
4.5

205 Reviews

Write a Review

205 Reviews of Mark Thomas

November 16, 2024

Dealership Rating
Employee Rating

The Toyota of Scranton staff that I worked with when purchasing my new Tacoma were great. Noah M. and Jake F. made the purchase experience easy and were very knowledgeable. Mark T. was patient and th More

by JDCRONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2024

Toyota of Scranton responded

JDCRONK, Thank you so much for sharing your experience! We're thrilled to hear that Noah M. and Jake F. made your purchase easy and enjoyable with their knowledge and expertise. It's great to know that Mark T. took the time to thoroughly introduce you to your new Tacoma's features, and that Ashley O. provided helpful answers regarding your new accessories. Your recommendation means the world to us! Congratulations on your new Tacoma, and we look forward to serving you again in the future. Enjoy your ride! Warm regards, The Sales Team Toyota of Scranton

November 14, 2024

Dealership Rating
Employee Rating

Toyota of Scranton dealership is my go to dealership for service and reliability in our area More

by PAJOE18447
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Toyota of Scranton responded

PAJOE18447, Thank you so much for your kind words and continued trust in Toyota of Scranton! We’re thrilled to be your go-to dealership for service and reliability. Your support means a lot to us, and we look forward to continuing to provide you with excellent care. If there’s ever anything more we can do for you, please don’t hesitate to reach out! Regards, The Toyota of Scranton Team

November 02, 2024

Dealership Rating
Employee Rating

Well organized. Good service. Could avoid having so many different people communicating with customers via email text etc. More

by CHULVICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Cloud, Ebrahin Evertsz

Nov 02, 2024

Toyota of Scranton responded

CHULVICK, Thank you for your review and for recognizing our organization and service quality! We’re glad you had a positive experience overall. We appreciate your feedback about streamlining our communication methods. Ensuring clear and consistent communication is important to us, and we’re continuously working to improve in that area. Thank you for helping us provide an even better experience in the future. We look forward to serving you again! Warm regards, The Toyota of Scranton Team

October 29, 2024

Dealership Rating
Employee Rating

Toyota of Scranton is my go to dealership for sales and service in our area More

by PAJOE18447
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Justin Cheverez , Adriana and Jaime

Oct 30, 2024

Toyota of Scranton responded

PAJOE18447, Thank you for making Toyota of Scranton your go-to dealership! We’re honored to be your choice for sales and service, and we're committed to providing you with exceptional experiences every time you visit. We look forward to continuing to serve you. Thank you for your loyalty! Warm regards, The Toyota of Scranton Team

October 01, 2024

Dealership Rating
Employee Rating

The staff at Toyota of Scranton never disappoints me whenever I have to come in for service. I live in WB and it’s worth the drive More

by mthomas6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Seijas

Oct 02, 2024

Toyota of Scranton responded

mthomas6, Thank you for your fantastic feedback! We're so glad to hear that our staff consistently meets your expectations and that you find the drive from Wilkes-Barre worth it. We truly appreciate your loyalty and look forward to providing you with exceptional service in the future. If there's anything else we can assist you with, please don't hesitate to reach out! Best, Mary Jo Preno VP of Guest Experience Toyota of Scranton

September 29, 2024

Dealership Rating
Employee Rating

My wife and I had a pleasant experience working with Gerardo and George, it was a very quick process, the car was beautiful, and we were in and out. More

by LOGANTHOMAS19969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerardo Patino-Flores

Sep 29, 2024

Toyota of Scranton responded

LOGANTHOMAS19969, Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Gerardo and George provided you with a pleasant and efficient car-buying process. We always strive to make the experience smooth and enjoyable for our customers, and we're glad we could make that happen for you and your wife. Enjoy your beautiful new car, and if you ever need anything in the future, don't hesitate to reach out. We look forward to seeing you again! Best regards, The Sales Team Toyota of Scranton

September 09, 2024

Dealership Rating
Employee Rating

The salesman and the manager and the financial team were amazing. They made us feel like family. They could not do enough for us. So a great experience. More

by MCANDREW604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2024

Toyota of Scranton responded

MCANDREW604, Thank you so much for your wonderful review! We’re thrilled to hear that our sales, management, and financial teams made you feel like family and provided such a positive experience. It’s our goal to go above and beyond for our customers, and we’re glad we were able to do that for you. If there’s anything else we can assist with, please don’t hesitate to reach out. We look forward to seeing you again! Warm regards, The Toyota of Scranton Team

August 29, 2024

Dealership Rating
Employee Rating

Excellent service and attention, I liked the way they found solutions for me, good team! More

by STEVEN.CARROLL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Toyota of Scranton responded

STEVEN.CARROLL12, Thank you for your kind words! We're thrilled to hear that you received excellent service and that our team was able to find the right solutions for you. We take pride in our commitment to customer satisfaction and are glad to know our efforts made a positive impact. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

August 20, 2024

Dealership Rating
Employee Rating

Loved the staff at Toyota of Scranton felt like I was valued as a customer. Enjoyed my experience at Toyota of Scranton. More

by PMALEY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali, Jason Paligiamo

Aug 21, 2024

Toyota of Scranton responded

PMALEY40, Thank you so much for your kind words! We're thrilled to hear that you felt valued as a customer and that you enjoyed your experience with us at Toyota of Scranton. Our team is dedicated to making sure every customer feels appreciated, and we're glad we could make your visit a positive one. If you need anything else, don't hesitate to reach out. We look forward to welcoming you back in the future! Take care, The Toyota of Scranton Team

June 13, 2024

Dealership Rating
Employee Rating

When I walked in the front door I was greeted. I asked for Jeff and was told he is standing right there. Jeff Felkowski introduced himself and I told him who is was and who sent me. We went to his More

by MUDSHOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Felkowski

Jun 14, 2024

Toyota of Scranton responded

MUDSHOW, Thank you for taking the time to share your experience at Toyota of Scranton. We are thrilled to hear that you had a positive experience from start to finish. Jeff Felkowski and our entire team strive to provide exceptional service, and it’s great to know that you found them helpful and informative throughout your car buying journey. We understand how important it is to find the perfect vehicle, and we're glad Jeff was able to assist you with your search for the right Camry. It’s also wonderful to hear that Mark Thomas could help you get acquainted with your new car’s features. Your feedback is highly appreciated, and we will make sure to share it with the team. If you have any further questions or need additional assistance, especially with the navigation system, please don’t hesitate to reach out. Congratulations on your new Camry! We hope it brings you many miles of joy and look forward to serving you again in the future. Best regards, Customer Experience Team Toyota of Scranton

1
...

Dealership Inventory (375 Vehicles)

used 2021 Toyota RAV4 car, priced at $28,299
2021 Toyota RAV4
used
Gray exterior
8-Speed Automatic
AWD
used 2021 Toyota Tacoma car, priced at $36,299
2021 Toyota Tacoma
used
Blue exterior
6-Speed
4WD
used 2021 Toyota Camry car, priced at $19,000
2021 Toyota Camry
used
Black exterior
8-Speed Automatic
AWD
used 2021 Ford Ranger car, priced at $25,699
2021 Ford Ranger
used
Black exterior
10-Speed Automatic
4WD
used 2021 Toyota Camry Hybrid car, priced at $31,999
2021 Toyota Camry Hybrid
used
Red exterior
eCVT
FWD
used 2021 Toyota 4Runner car, priced at $36,000
2021 Toyota 4Runner
used
Blue exterior
5-Speed Automatic with Overdrive
4WD