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Mark Thomas
Mark Thomas at Toyota of Scranton

Mark Thomas

Training Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.6
219 Reviews
4.6

219 Reviews

Write a Review

219 Reviews of Mark Thomas

November 04, 2025

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Employee Rating

Great service, everyone was great to work with, which made the whole process easy. Would return in the future More

by PSWEENEY60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Higgins, Kyle Belles

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Nov 05, 2025

Toyota of Scranton responded

PSWEENEY60, Thank you so much for your kind words! We’re happy to hear that the process felt easy and that our team made a great impression. We truly appreciate your trust in us and would be glad to welcome you back anytime. Enjoy the ride! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

September 18, 2025

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Employee Rating

Great people to deal with , not pushy, great selection of vehicles, just a great group to deal with More

by VNICOLETTO507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti, Sierra Flynn

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Sep 19, 2025

Toyota of Scranton responded

VNICOLETTO507, Thank you so much for the kind words! We’re thrilled to hear you enjoyed our team and our selection. We truly appreciate your support and look forward to helping you again in the future! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

September 03, 2025

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I have to say this was the best car buying experience of my like. From Marco and Rich in finance and Andrew they all made it a special day. More

by mthomas6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti, Kevin Morrow, Matthew Hedden

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Sep 04, 2025

Toyota of Scranton responded

mthomas6, Thank you so much for sharing your experience! We’re thrilled to hear that Marco, Rich, and Andrew made your car-buying day such a memorable one. We’ll be sure to pass along your kind words to them — feedback like this reminds us why we do what we do. Congratulations on your new vehicle, and welcome to the Toyota of Scranton family! Warm regards, The Sales Team Toyota of Scranton

August 03, 2025

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Employee Rating

The dealership is excellent. They answered my questions in a timely fashion whether at the dealership or phone More

by DONNAJ0
Recommend Dealer
Yes

Other Employees Tagged: Mary Jo Preno, Marco Valenti, Stephanie McNair, Kacie Greico, Kevin Morrow, Richard LaRussa, Jammie Marcen , Alan Aimer

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Aug 03, 2025

Toyota of Scranton responded

Thank you so much, Donna, for your kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to assist you both in person and over the phone. Providing timely and helpful service is something we take great pride in. We truly appreciate your support and look forward to seeing you again! —Your Toyota of Scranton Team

June 17, 2025

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Great staff, new car purchase went great service after the sale was friendly and knowledgeable More

by JEFFMORK357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Jammie Marcen, Brian Cloud, Matthew Hedden , Alan Aimer

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Jun 18, 2025

Toyota of Scranton responded

JEFFMORK357, Thank you for the great feedback! We're thrilled to hear your car purchase went smoothly and that our team continued to provide friendly, knowledgeable service after the sale. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything! Warm regards, The Sales Team Toyota of Scranton

May 28, 2025

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I found a car on Toyota Scranton's website that I was interested in purchasing so I indicated interest. Within minutes Jordan Winkler called me and made an appointment for later that morning. When I arri More

by DAVEMILLER4191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Morrow , Jordan Winkler

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May 29, 2025

Toyota of Scranton responded

DAVEMILLER4191, Thank you so much for sharing your experience! We’re thrilled to hear that Jordan and Mark provided such attentive and personalized service throughout your car-buying journey. From the warm welcome to the extra time spent helping with Android Auto, it’s clear they went above and beyond to ensure everything was just right. Your kind words mean a great deal to us, and we’re grateful you chose Toyota of Scranton. We hope you’re loving your new vehicle and are always here if you need anything! Warm regards, The Sales Team Toyota of Scranton

May 11, 2025

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Employee Rating

Fast service , easy to make an appointment. They are always friendly, take great care of my Rav4. More

by lennydel5291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Higgins

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May 13, 2025

Toyota of Scranton responded

lennydel5291, Thank you for the great feedback! We're glad to hear that scheduling was easy and that our team continues to provide fast, friendly service. We truly appreciate your trust in us to take care of your RAV4! Take care, The Service Team Toyota of Scranton

February 11, 2025

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Employee Rating

Great dealership. Everybody there is professional, knows their stuff, and treats me with politeness and respect. I highly recommend this dealership. It's not just a More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico, Kevin Morrow , Andrew Weinberger

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Feb 11, 2025

Toyota of Scranton responded

JEFF, Thank you for your thoughtful review! We’re thrilled to hear that our team’s professionalism, knowledge, and respect made your experience a great one. Your recommendation means a lot to us! We truly believe that our people make the difference, and we're grateful for the opportunity to serve you. See you next time! Warm regards, The Toyota of Scranton Team

January 18, 2025

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Only good things happen at Toyota of Scranton. I have been a return customer for years. More

by Camille
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess, Matthew Hedden , Alan Aimer

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Jan 19, 2025

Toyota of Scranton responded

Hi Camille, Wow, thank you for your loyalty and kind words! We truly appreciate you being a part of the Toyota of Scranton family. It’s always a pleasure serving you, and we look forward to many more great experiences together. See you next time! Warm regards, The Toyota of Scranton Team

January 15, 2025

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Employee Rating

Smooth transition from sales to finance to delivery. No pressure, sales personnel knowledgeable about the product. More

by RBUTLER90
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Brianne Cucura , Justin Cheverez, Justin Richards

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Jan 16, 2025

Toyota of Scranton responded

RBUTLER90, Thank you for your review! We're glad to hear that your experience was smooth and pressure-free. Our team takes pride in providing knowledgeable and seamless service from start to finish. We appreciate your business and hope you enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

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