Mark Sonn | Page 16

Honest and great service provided. Andy Perez with his great hospitality and diligence was a great help. Andy Perez with his great hospitality and diligence was a great help. More

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Howard was knowledgeable and a good listener. I also appreciated his candor and openness. I would buy from him again. I also appreciated his candor and openness. I would buy from him again. More

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Wonderful experience! I would highly recommend BMW of Catonsville, and my salesperson, Howard Moon was outstanding. He took his time to get to know me and my wants and ne I would highly recommend BMW of Catonsville, and my salesperson, Howard Moon was outstanding. He took his time to get to know me and my wants and needs and throughly explained every step. Mark in finance was great also, he explained my options and I could not be more pleased. More

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I have many regrets that I accepted the first sales advisor available when I purchased my car at this dealership instead of looking up in advance for a longstanding advisor with excellent reviews like advisor available when I purchased my car at this dealership instead of looking up in advance for a longstanding advisor with excellent reviews like Joe Feng. I ordered my car from a salesperson who was short term and left mid way in my delivery process, consequently during the changing of the guards it was not relayed to me my car would be missing a standard BMW feature I was expecting, the trunk hands free opening because of a missing chip. Right after my car was delivered the second advisor that took over also left. After about a month when I had gathered questions about my car I was left without an advisor once again. Thankfully I was referred to Joe Feng who has stepped in and helped me with all my questions and any issues I have even though he was not the original advisor that sold me the car and did not earn the commission. When I buy another BMW from this dealership (this is my third from this dealer) I will be sure to ask for Joe Feng who has been working here for many years is a wealth of information and has an excellent track record. Joe is diligent, thorough and considerate. I wish I would have bought my car from him in the first place and I highly recommend that when considering a BMW you seek out the expertise of Joe Feng. Thank- You Joe!! Maggie S. More

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Good selection of new and pre-owned vehicles, no high pressure sales tactics. They work to earn your next purchase too. pressure sales tactics. They work to earn your next purchase too. More

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I had an amazing experience at the BMW of catonsville. It was my first BMW car and Mr. Jae Lim and Mr. Sonn were amazing at facilitating that process. They had amazing customer service and was awesome at It was my first BMW car and Mr. Jae Lim and Mr. Sonn were amazing at facilitating that process. They had amazing customer service and was awesome at communicating with me. The buying process happened fast and I am happy with my experience More

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Mark Sonn was great to work with in helping me with my questions and concerns. questions and concerns. More

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Hooray! !! We got our very 1st BMW. This is the best service I received from Jae Lim. And our finance guy mark helped me with all warranties. Thanks guys. You !! We got our very 1st BMW. This is the best service I received from Jae Lim. And our finance guy mark helped me with all warranties. Thanks guys. You guys rock! More

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This dealership is amazing! They treated my son dad awesome! Very Informative & honest. Organized and quick. Will be coming here once I trade in my Nissan maybe next year lol They treated my son dad awesome! Very Informative & honest. Organized and quick. Will be coming here once I trade in my Nissan maybe next year lol More

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This dealership and staff were amazing. They took the time to get us the best deal and made us feel comfortable with our purchase. Howard and Mike were spectacular!!! They took the time to get us the best deal and made us feel comfortable with our purchase. Howard and Mike were spectacular!!! More

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