Mark Morgello

Crest Volvo Cars responded

We are grateful for you taking the time to share your positive experience with us. It's wonderful to hear that our check-in and check-out process was smooth and convenient for you. We take great pride in providing excellent service and ensuring every vehicle is thoroughly cleaned both inside and outside before pickup. Your feedback about the cleanliness standards we maintain means a lot to our team. We appreciate your continued trust in us and look forward to serving you again in the future.

Crest Volvo Cars responded

We are utterly delighted to hear about your wonderful experience with our team. It means so much to us that Mark, Tina, and our service team member provided you with such outstanding care from start to finish. We take great pride in ensuring every customer feels valued and well taken care of throughout their entire visit. Your kind words about the exceptional service you received truly make our day. Thank you for choosing Crest Volvo Cars and for sharing your positive experience with us.

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience with our team! Your kind words about receiving excellent care and communicative service truly mean the world to us. We're delighted that you feel so well taken care of, and it brings us great joy to know that this exceptional service has contributed to your loyalty as a Volvo client. At Crest Volvo Cars, we strive to provide outstanding experiences for every customer, and your feedback confirms that we're meeting that goal. Thank you for choosing us and for taking the time to share your positive experience.

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you received excellent service and that our team member provided such attentive and courteous care. It's wonderful to know that the attention to detail made a difference in getting your vehicle serviced properly and completed on schedule. We truly value customers like you and appreciate your trust in our service team. Your feedback helps us continue delivering the quality care that every customer deserves.

Crest Volvo Cars responded

We are ecstatic to hear about your wonderful experience with our team! It's fantastic to know that you had such great service and chose to return to us for another vehicle purchase. We're thrilled that you found our support so helpful and appreciated the clear communication throughout your decision-making process. Having customers like you who value thorough explanations and informed choices makes our work truly rewarding. Your kind words about our staff and the dealership mean everything to us. We're honored that you continue to trust Crest Volvo Cars for your automotive needs, and we look forward to serving you for many years to come!

Crest Volvo Cars responded

Thank you for taking the time to share your detailed feedback about your recent service experience. We understand your frustration with the billing complications you encountered, and we appreciate you bringing these concerns to our attention. We're glad that our Service Director was able to address the billing error and remove the additional charge during your visit. Your experience highlights areas where we can improve our service processes. We value your feedback as it helps us identify opportunities to enhance our customer service standards. We appreciate your continued business and hope we can work together to ensure your future service experiences meet the high standards you deserve.

Crest Volvo Cars responded

We sincerely value your positive feedback about the excellent service you received this week. We're pleased to hear that the water strip replacement successfully resolved the issue you were experiencing. Your satisfaction with our work means everything to us at Crest Volvo Cars. We appreciate you taking the time to share your experience and look forward to continuing to provide you with the quality service you deserve.

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our quick turnaround time means a great deal to us, and we truly value customers like you who take the time to share their thoughts. At Crest Volvo Cars, we work hard to provide exceptional service and responsiveness to all our customers. Thank you for choosing us and for recognizing our team's dedication to addressing your needs promptly.