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Mark Chapman
Mark Chapman at Auffenberg Nissan

Mark Chapman | Page 5

General Manager

Auffenberg Nissan

1130 Auffenberg Avenue
Shiloh, IL 62269

4.5
66 Reviews
4.5

66 Reviews

Write a Review

66 Reviews of Mark Chapman

October 30, 2025

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Employee Rating

Tim did a great job. I love my Nissan sentra. Prettiest car I ever had! More

by LT169437
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Tim robinson

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Nov 23, 2025

Auffenberg Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

October 27, 2025

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Muy buena atención fue un placer hacer esta compra con ellos,,, gracias x su ayuda More

by ALEJANDRAE653
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Dylan

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Nov 25, 2025

Auffenberg Nissan responded

Hola, nos alegra saber que la experiencia que tuvimos fue tan buena. Si hay algo más que podamos hacer por usted, ¡con gusto le ayudaremos!

October 26, 2025

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Wouldn’t honor online price and tried increasing it time of sale by several thousand dollars. Car looked like it had been detailed by amateurs. More

by DAVISNICHOLASC
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Brawley, Mike Murphy , John

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October 22, 2025

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As always I am pleased with my service and my service advisor. Professional, prompt and courteous. More

by HUJONES2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Jeanine Johnston

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Nov 22, 2025

Auffenberg Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2025

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I've always had a great experience at this dealership. The service department is excellent! More

by EYREKA.PETERSON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Dakota McConville

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Nov 22, 2025

Auffenberg Nissan responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 15, 2025

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Everything was great. Very friendly people. Service was fast, like the free car wash. Thanks! More

by GIAOUTLAW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Nov 22, 2025

Auffenberg Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Auffenberg Nissan

October 10, 2025

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In and out very fast and efficiently. Highly recommended place to go for all your needs More

by RYANDERSON0511
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Joe Seets Jeanine

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Nov 22, 2025

Auffenberg Nissan responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 02, 2025

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Always quick and efficient work. Really appreciate the ability to set up appointment on line. More

by CHTCAA1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Nov 23, 2025

Auffenberg Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

September 27, 2025

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Went in a bit bummed what we were looking for had already sold. But with the help of the whole team at Auffenberg, we were able to find something that is probably even better suited to our needs. It may have More

by ELICONKLE
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Nov 22, 2025

Auffenberg Nissan responded

Hi, thank you for taking the time to leave us a review! We are delighted to hear that our team at Auffenberg Nissan was able to assist you. We appreciate your patience and are always dedicated to providing excellent service.

September 26, 2025

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My advisor was great Jeanine worked with me to get my issues resolve. I'm very happy. More

by JPVIELWEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Nov 22, 2025

Auffenberg Nissan responded

Hi, thank you for the excellent review! We're thrilled to hear that Jeanine provided exceptional service and resolved your issues. We appreciate your business and look forward to working with you again in the future.

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