Mark Chapman
Mark Chapman at Auffenberg Nissan

Mark Chapman | Page 6

General Manager

Auffenberg Nissan

1130 Auffenberg Avenue
Shiloh, IL 62269

4.5
66 Reviews
4.5

66 Reviews

Write a Review

66 Reviews of Mark Chapman

September 26, 2025

Dealership Rating
Employee Rating

Jeanine is fantastic at her job. Understands everything and is very friendly and very respectful. More

by BBPR25
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 22, 2025

Auffenberg Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2025

Dealership Rating
Employee Rating

Everyone was great and my car worksfine, the repair work that was recommanned and thefree car wash was a plus. More

by CHRISTADS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 27, 2025

Auffenberg Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2025

Dealership Rating
Employee Rating

They were so helpful in getting me into the car that I wanted. Great customer service all around!! More

by PMCARSON10
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Mario and team

Nov 25, 2025

Auffenberg Nissan responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2025

Dealership Rating
Employee Rating

Arrived ontime, it took lessthan 5 minutes to handover the vihicle for servicing. The video capturing of the service and detailed explanation is execellent. The overall process is as smooth as it can be. More

by MANOHAR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 25, 2025

Auffenberg Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2025

Dealership Rating
Employee Rating

The service was very good, they took care of everything that I needed done. Thanks More

by MEGTHORN91
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 23, 2025

Auffenberg Nissan responded

Hi, thank you so much for your positive comments about Auffenberg Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2025

Dealership Rating
Employee Rating

My experience with the service dept was great! Comfortable waiting area with free water and snacks. More

by JOHNSTONREALTYINC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy , Johnston

Nov 25, 2025

Auffenberg Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Auffenberg Nissan. Until the next time we meet, take care!

September 18, 2025

Dealership Rating
Employee Rating

Very friendly, clean dealership. Service was excellent. Employees went out of their way to make sure I was comfortable and taken care of. More

by CHRISTIAN100117
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 25, 2025

Auffenberg Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2025

Dealership Rating
Employee Rating

It seemed like it took a long time for an oil change and tire rotation. In all from the time I pulled in until I left it was about 2 and a half hours! Other than that everyone was really nice. More

by CRYSTALRAY409
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

September 12, 2025

Dealership Rating
Employee Rating

Service is the best in the company per usual. Jeanine is always willing and welcoming More

by DAZZLINDAZHEE1998
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 25, 2025

Auffenberg Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

September 06, 2025

Dealership Rating
Employee Rating

Great service every time we have one of our vehicles in the shop! We will be returning customers. More

by THUELS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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