Mark Allen | Page 4

The customer service lounge is lacking compared to other luxury dealers. If GM wants Cadillac to take care of their customers like Lexus they should visit a Lexus dealer to see how they do it. Too many thin luxury dealers. If GM wants Cadillac to take care of their customers like Lexus they should visit a Lexus dealer to see how they do it. Too many things to list here. As for my sales rep, Rick, he could not have been better. All the people I dealt with during my purchase top notch and very personable. You have great personnel but your facilities are lacking. More

by James.Hutchens Verified Customer Verified Customer

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Salesman Michael was very nice and patient with us. Thank you for changing our minds. Thank you for changing our minds. More

by teardrp Verified Customer Verified Customer

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Very helpful. My sales man Ivan came right out assisted us with the purchase of a 2022 charger R/T in and out made sure car was clean and fueled. I give the 5 out My sales man Ivan came right out assisted us with the purchase of a 2022 charger R/T in and out made sure car was clean and fueled. I give the 5 out of 5. Very fast and knowledgeable. Answered all my questions. Thank you so much More

by jaguirreiii Verified Customer Verified Customer

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Best buying experience. Jesse exceeded all the expectations. Did all the negotiations online and made the deal. Jesse exceeded all the expectations. Did all the negotiations online and made the deal. More

by talmadgejones6 Verified Customer Verified Customer

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Very nice fast and they did a great job and even cleaned my car inside and out my car inside and out More

by ttballdavis Verified Customer Verified Customer

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You have a very good service dept. working with Harry K is always a pleasure. In sales Rick does an equally fine job. Joe and Lena Kane , Summerfield. Fl working with Harry K is always a pleasure. In sales Rick does an equally fine job. Joe and Lena Kane , Summerfield. Fl More

by jkanesr35 Verified Customer Verified Customer

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Always friendly, I’ve been a customer for many years, they get you in and out with no issues.. they get you in and out with no issues.. More

by GBARNES50.GB Verified Customer Verified Customer

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The salesman was very nice but…. . I wish I had not traded (that’s on me) I miss my old car and really want that same make and model. However the dealership was a nice clean place an . I wish I had not traded (that’s on me) I miss my old car and really want that same make and model. However the dealership was a nice clean place and the people were very nice. More

by kydowdy Verified Customer Verified Customer

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This dealership is a small dealership but full service. I have been there a few times and have had a very good experience each time. I would highly recommend them. I have been there a few times and have had a very good experience each time. I would highly recommend them. More

by mstammy1998 Verified Customer Verified Customer

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Overall good experience with the sales process and service dept. Worked with Rick for a couple weeks before I decided to pull the trigger on my new Cadilac XT6. Rick hung in there the whole time and service dept. Worked with Rick for a couple weeks before I decided to pull the trigger on my new Cadilac XT6. Rick hung in there the whole time and was a pleasure to work with. More

by lmarquez1 Verified Customer Verified Customer

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