Maritza Hererra
Maritza Hererra at Mazda of Elk Grove

Maritza Hererra | Page 5

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
69 Reviews
4.9

69 Reviews

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69 Reviews of Maritza Hererra

March 15, 2026

Dealership Rating
Employee Rating

Danny is great, the tech Bryant got my vehicle fixed right. No more shakes when breaking. Thank you. More

by Kao Chao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Mazda of Elk Grove responded

Thank you for the wonderful review! We're glad to hear that the team made sure you and your vehicle were well taken care of and that you had a great experience. We truly appreciate your trust and support!

March 13, 2026

Dealership Rating
Employee Rating

That’s great, thank you. They were very friendly and even shared a video of the oil change. It was really helpful. More

by Eka Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We are glad you enjoyed the transparency and clear guidance we aim for when providing service to our customers. It was a pleasure to be able to assist in getting your vehicle running and back on the road.

March 10, 2026

Dealership Rating
Employee Rating

Chris in services did an awesome job of communicating and keeping me informed about my car and more importantly my options for budgeting necessary work to get completed More

by DENLGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Maritza Padilla

Mar 11, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We’re happy to hear that Chris provided such attentive service and made sure you had a clear understanding of what your vehicle needed. We truly appreciate your support and look forward to helping you again whenever you need us!

March 10, 2026

Dealership Rating
Employee Rating

The service was excellent. It would be even better if you could remind me to change the differential oil when it's time! Thank you very much. More

by zhenyichen1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Mazda of Elk Grove responded

Thank you for sharing! We’re glad to hear your service experience was so positive and we appreciate your feedback, as we always like to see how we can make maintenance even easier for our customers. We look forward to assisting you again in the future!

March 07, 2026

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Employee Rating

Maritza was very friendly and helpful with our Mazda cx30. I will tell all my friends a family about her. Highly recommended! More

by John Nguyen
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Mazda of Elk Grove responded

Thank you for the kind words! We’re so thrilled to hear that Maritza provided such welcoming and attentive assistance with your CX-30. We appreciate the recommendation to your friends and family and look forward to welcoming you back again!

March 03, 2026

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Employee Rating

Maritza was very helpful to follow up my case with the warranty insurance. Thank you so much!! Great service !!! More

by FRANCISCO.CERVANTES
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Mazda of Elk Grove responded

Thank you for sharing your feedback! We're proud to hear that Maritza was able to provide the kind of high-level service that we strive for here at Mazda of Elk Grove. We truly appreciate your trust and support!

March 01, 2026

Dealership Rating
Employee Rating

Maritza Herrera went above and beyond to help me out when I brought my Mazda in to be serviced. Long story short found an issue with something on my car and I was out of warranty by a couple months. She was More

by Lindsayh76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience! We’re so glad Maritza could quickly find a solution that worked for you in a time of need and made your service experience stress-free. Her dedication and care truly reflect the level of service we strive to provide, and we’ll be sure to share your kind words with her!

February 28, 2026

Dealership Rating
Employee Rating

Chris took excellent care of me and my vehicle, fixed my radio. He deserves a raise! More

by Jsdrummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We’re thrilled Chris was able to provide you with excellent service and get your radio working perfectly! Your kind words will be shared with him—we'll be here to welcome you back again when you need it!

February 27, 2026

Dealership Rating
Employee Rating

Mazda Elk Grove service center provides excellent service. Staff is friendly and welcoming. I appreciate the video showing the maintenance service and recommendations. This is the reason I only tak More

by C-HOWLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We strive to create an attentive and transparent experience for our customers through our services, so we're glad we can provide that for you with our video inspections and amazing team. We truly appreciate your loyalty and look forward to taking care of your Mazda for many miles to come!

February 26, 2026

Dealership Rating
Employee Rating

I appreciate the friendly, prompt, and professional service. Chris is excellent at explaining to me what is needed and why More

by jcoitgross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

Feb 27, 2026

Mazda of Elk Grove responded

We’re so glad to hear about your positive experience! Chris definitely goes above and beyond to make sure your service is as transparent as possible. Thank you for trusting us, and we wish you many happy miles ahead!

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