Maritza Hererra
Maritza Hererra at Mazda of Elk Grove

Maritza Hererra | Page 5

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
102 Reviews
4.9

102 Reviews

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102 Reviews of Maritza Hererra

April 28, 2026

Dealership Rating
Employee Rating

Always get the excellent care , recommend Mazda to all my friends & colleagues My first Mazda More

by SHERA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We’re glad to hear you’ve consistently received great care and that your first Mazda experience has been a positive one. It’s wonderful to know you feel confident enough to recommend us to friends and colleagues, and we truly appreciate your support. We look forward to continuing to be here for you in the future.

April 26, 2026

Dealership Rating
Employee Rating

Consistently professoonal and quality work from each of the employees, from all areas within the department More

by QBPhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear you’ve consistently experienced a high level of professionalism and quality from our team across all areas of the department. Maintaining strong standards throughout every part of the process is something we take seriously, and it’s great to know that has stood out to you. We truly appreciate your continued trust and support.

April 25, 2026

Dealership Rating
Employee Rating

From start to finish my entire experience at Mazda of Elk Grove was 10/10! Maritza Herrera was my main point of contact and her help and customer service made this a remarkable experience. Thanks Mazda team! More

by cristinaelyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re happy to hear everything went smoothly from beginning to end and that Maritza was able to make such a positive impact through her support and attentiveness. It’s great knowing the team helped create a memorable visit for you. We truly appreciate your kind words and look forward to seeing you again in the future!

April 24, 2026

Dealership Rating
Employee Rating

Everyone is friendly and helpful. The waiting area is comfortable and pleasant. The video of the car is very helpful. More

by LAINEIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for taking the time to share your thoughts. We’re happy to hear the atmosphere made your visit comfortable and that our team was attentive and easy to work with during your time here. It’s also great that the inspection video helped give you a clearer picture of your vehicle’s condition and kept you informed on the service of your car. We appreciate you coming in and look forward to being here for you again whenever you need service.

April 22, 2026

Dealership Rating
Employee Rating

A very detailed analysis of our car’s condition. They didn’t miss anything. I was impressed. More

by FREDERICKLEWIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for the 5-star review! We’re glad to hear the inspection gave you a clear and thorough understanding of your vehicle’s condition and that nothing was overlooked during the process. Providing detailed and accurate assessments is something our team takes seriously, so it’s great to know that level of care stood out to you. We appreciate your trust and look forward to assisting you again in the future.

April 22, 2026

Dealership Rating
Employee Rating

Despite it being some time since I moved (to the Bay Area), I always enjoy taking my vehicle into Elk Grove to be serviced. Service employees are always friendly and I trust their knowledge. More

by wlhedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear that even after your move to the Bay Area, you continue to make the trip back to us for service and feel comfortable doing so. It’s great to know our team’s friendliness and expertise have helped build that level of trust over time. We truly appreciate your loyalty and look forward to seeing you at your next visit.

April 22, 2026

Dealership Rating
Employee Rating

I scheduled my maintenance service and needed new tires. I worked with Chris from the service department, he was friendly and knowledgeable. I needed help in what tires would be best for my car and my budge More

by conniewood57.cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for taking the time to share your experience. We’re glad Chris was able to guide you through your tire options in a way that balanced both your vehicle’s needs and your budget, and that you felt supported throughout the process. It’s also great to hear the team’s inspection and communication helped you make informed decisions about additional services. We truly appreciate your trust, your recommendation to family and friends, and are happy to know you left feeling confident and safe in your vehicle!

April 22, 2026

Dealership Rating
Employee Rating

They always take care of me and make sure my car is happy and healthy More

by KILIAN.MCMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for your kind words. We’re glad to hear you consistently feel well taken care of and that your vehicle is staying in great condition with our team’s support. We truly appreciate your continued trust and look forward to helping you keep everything running smoothly.

April 21, 2026

Dealership Rating
Employee Rating

Professional, efficient, courteous, and rea$onable. Thank you, Mazda of Elk Grove, Drive Family First! More

by sscbruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for the 5-star review! We’re pleased to hear your visit felt smooth and well handled, and that our team provided the level of service you expected throughout your experience. We truly appreciate your support and the opportunity to take care of you and your vehicle.

April 21, 2026

Dealership Rating
Employee Rating

They always greet with a hi or hello because you are important to their business. They send you a video to show what they are doing and how they inspect your vehicle. Good customer service. More

by JCARES_427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re glad you feel welcomed when you arrive and that the updates provided during your visit help keep you informed about your vehicle’s inspection. Clear communication and attentive service are priorities for our team, so it’s great to know we were able to deliver that for you. We appreciate your support and look forward to assisting you again.

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