Maritza Hererra
Maritza Hererra at Mazda of Elk Grove

Maritza Hererra | Page 4

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

Contact Me
4.9
69 Reviews
4.9

69 Reviews

Write a Review

69 Reviews of Maritza Hererra

March 29, 2026

Dealership Rating
Employee Rating

The service staff are very helpful and responsive. They go out of their way to address any questions or concerns. I love the video inspection as it gives me a visual of parts of the car I never see. More

by ljracca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Maritza Padilla

Mar 31, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. Our team strives to provide thorough support and ensure every visit is informative. It’s great to know that the tools we offer help you feel more confident about your vehicle. We'll be here to welcome you back in the future whenever you need us!

March 28, 2026

Dealership Rating
Employee Rating

Who came up with this requirement? The dealer has served us well since 2021. They admit to mistakes and take responsibility to make it right. More

by PLODDINGPOSSUM
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

Mar 31, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. Taking ownership and ensuring our customers feel supported is very important to us, and we appreciate your continued confidence in our dealership. We truly appreciate your trust and support!

March 27, 2026

Dealership Rating
Employee Rating

Maritza was Exceptional from start to finish. She was professional, efficient, and genuinely attentive—making the entire experience seamless and stress-free. It’s clear She takes pride in both h More

by WARZ0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re thrilled Maritza provided such high-level service and made sure your visit went by as smooth as possible. Your recommendation means a lot, and we look forward to assisting you and your vehicle again next time!

March 26, 2026

Dealership Rating
Employee Rating

I was hearing rattling noice on my dash, when I bought the vehicle in and staff was super friendly More

by shashank.polepalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience with us. We’re happy our team could make your visit positive and stress-free. We look forward to assisting you again whenever you need us.

March 24, 2026

Dealership Rating
Employee Rating

Nice environment and friendly staff. Service staff are knowledgeable and professional. I was impressed by their excellent work More

by minhu.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

Mar 24, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience! It’s great to hear that the staff made a positive impression and that the service you received met your expectations. We appreciate your kind words and hope we can continue providing high-level service during your future visits!

March 22, 2026

Dealership Rating
Employee Rating

Convenient location. There is a clean, comfortable waiting area. They have good availability on appointments More

by bschneider20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! Our team strives to make every visit efficient and convenient, and it’s great to know our scheduling services and environment met your needs. We look forward to welcoming you back soon!

March 21, 2026

Dealership Rating
Employee Rating

Maritza Herrera was incredibly helpful and went above and beyond. She was flexible and accommodating and super nice about it! More

by ker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Mazda of Elk Grove responded

Thank you for the 5-star review! We strive to provide stress-free and transparent service during every visit, so we're glad to hear Maritza was able to deliver high-level service during your time here at Mazda of Elk Grove. We truly appreciate your support and business!

March 21, 2026

Dealership Rating
Employee Rating

Great customer service and always very nice employees always greeting you when you walk in great service on their cars. I love my Mazda. They were so nice when I bought it communicative with me.😊 More

by DALILAGARCIA2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience! We’re thrilled to hear that our team consistently provides friendly, welcoming service and keeps you informed throughout the whole process. It’s wonderful to know you love your Mazda — We truly appreciate your kind words and continued trust in us!

March 20, 2026

Dealership Rating
Employee Rating

Dealer staff was friendly , courteous and professional. The service technicians were informative about service needs and they have competitive pricing. A video of vehicle inspection before starting work wa More

by ROCKSLINGER450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Mazda of Elk Grove responded

Thank you for your thoughtful review! We’re glad to hear our team was welcoming, transparent, and provided some conveniency during your visit, while making sure you were well informed throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future!

March 16, 2026

Dealership Rating
Employee Rating

They do not service cars over 20 years old, but will schedule service online for you. After a 45 min drive, nothing was done More

by Tigerlily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 25, 2026

Mazda of Elk Grove responded

Hi Tigerlily], we’re very sorry for the frustration and inconvenience this caused - especially after you made the 45-minute drive to see us. You’re absolutely right to expect that if an appointment can be scheduled online, it should be honored or clearly communicated in advance. Your feedback is extremely helpful, and we’re already looking into how we can improve our online scheduling system to prevent situations like this in the future.

...
4
...

Dealership Inventory (224 Vehicles)

new 2026 Mazda CX-50 car, priced at $41,956
2026 Mazda CX-50
new
Soul Red Crystal Metallic exterior
Unknown
All-wheel Drive
2026 Mazda CX-5
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 Hybrid car, priced at $40,761
2026 Mazda CX-50 Hybrid
new
Soul Red Crystal Metallic exterior
Unknown
All-wheel Drive
2026 Mazda Mazda3
new
Jet Black Mica exterior
Automatic
Front-wheel Drive
2026 Mazda CX-50 Hybrid
new
Soul Red Crystal Metallic exterior
Unknown
All-wheel Drive
2026 Mazda CX-70
new
Soul Red Crystal Metallic exterior
Unknown
All-wheel Drive