Mario Rodriguez

INFINITI of Lynnwood responded

We are truly sorry to hear about the issues you encountered with your recent purchase. We take customer satisfaction seriously and we thank you for bringing this to our attention. If you haven't already, please reach out to us at your earliest convenience so we can discuss this further and find a resolution, please reach out to our sales management team at (425) 409-6274. We look forward to chatting soon. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your time at INFINITI of Lynnwood. Our team strives to provide exceptional customer service, and it's always rewarding to hear that we've met your expectations. We look forward to continuing to serve you and ensuring your future visits are just as enjoyable. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Congratulations to you!! We're so happy to hear that Victor was such a great communicator and helpful throughout your purchase process. His dedication to providing excellent customer service is something we strive for at INFINITI of Lynnwood. Thank you very kindly for taking the time to share your experience. We appreciate your business! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for your wonderful review! We're glad to hear that you found a great deal and appreciated the responsive communication from our team. Your complete satisfaction is our ultimate goal, and we're committed to providing exceptional service at every step. If you have any questions or co ncerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your wonderful review Lillian! It's always great to hear that we're making a positive impact on our customers. We're so happy you were pleased with our customer service and concierge service. We'll be sure to share your feedback with our team. Thank you so much for choosing INFINITI of Lynnwood! We value you, your business, and look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your excellent review! We're thrilled to hear that your experience with us was positive and pressure-free. Our team strives to provide exceptional customer service and it's rewarding to know that we met your expectations. We really appreciate your kind words about our staff, they are d edicated to helping customers like you find their perfect vehicle. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

We are truly sorry to hear about your negative experience. Your feedback is extremely valuable to us, and we take these concerns very seriously. We understand the car buying process can be stressful, and we strive to make it as smooth as possible. We would like to investigate this matter further to understand what went wrong. Please reach out to us directly at your convenience so we can discuss your concerns and find a solution. We can be reached at (425) 563-6600. Thank you very much for taking the time to leave your feedback with us.

INFINITI of Lynnwood responded

Thank you so much for taking the time to write us a review Svetapanfilov! We are really glad to hear that our service was helpful and professional. Your positive feedback means a lot to us and we are very grateful for your kind comments and recommendation. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us a review Ant! We're thrilled to hear about your positive experience. Your kind words about our team and service mean a lot to us. We're committed to providing exceptional customer service to every guest who walks through our doors. It is wonderful to know that our efforts were appreciated. Thank you again for taking the time to share your review. We look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com