Marcell Saavedra | Page 12

I already did it online . Marcell always ready to help and friendly person. Marcell always ready to help and friendly person. I like to make my appointment with him Marcell always ready to help and friendly person. Marcell always ready to help and friendly person. I like to make my appointment with him More

by ORELLANAALMA Verified Customer Verified Customer

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This dealership has a welcoming environment. Marcell listens to my concerns. He keeps me informed on the progress. Marcell listens to my concerns. He keeps me informed on the progress. More

by TITISER3 Verified Customer Verified Customer

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Quick and friendly service. Kept up to date on progress. Would recommend to anyone. Waiting are. Grateful for the coffee bar. Nice touch for the customer. Chairs a bit uncomfort Kept up to date on progress. Would recommend to anyone. Waiting are. Grateful for the coffee bar. Nice touch for the customer. Chairs a bit uncomfortable, but that's the only complaint More

by LAURIEANN617 Verified Customer Verified Customer

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It is very organized, with workers that are very nice Well put together, with coworkers that go out of their way to help out and make the customers satisfied. Well put together, with coworkers that go out of their way to help out and make the customers satisfied. More

by gabriellaa.raquel Verified Customer Verified Customer

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Wow. Awful demanding aren’t we? Marcell was everything a customer service person should be. Enjoyed receiving a video describing the services performed. Awful demanding aren’t we? Marcell was everything a customer service person should be. Enjoyed receiving a video describing the services performed. 10 of 10 experience. More

by LSONOFMORNING Verified Customer Verified Customer

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Good Everything was great, but there needs to be better communication with the status of the vehicle. I called to inquire and nobody was available to help me find out the status. It took me calling a few t communication with the status of the vehicle. I called to inquire and nobody was available to help me find out the status. It took me calling a few times to get the information. More

by CABENSONS Verified Customer Verified Customer

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A professional and friendly environment. Good service. I had a good experience waiting for my car's service. Good service. I had a good experience waiting for my car's service. More

by KSHAZIA72 Verified Customer Verified Customer

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Coming from a customer who owns a Mazda and uses the dealership next to you for that vehicle, customer service or a lack of customer service is the biggest difference when going to Nissan of Torrance fo dealership next to you for that vehicle, customer service or a lack of customer service is the biggest difference when going to Nissan of Torrance for service. No one greets you and the entire team seems entirely uninterested in helping you. The virtual inspection video was good, but no video for the actual work you're paying for? Other dealers do that without having to ask these days. Upon picking up my vehicle, same lack of customer service and I witnessed another unhappy customer based on his experience there that day. Long story short, I will be switching to another Nissan dealer for service moving forward. More

by sramirez1031 Verified Customer Verified Customer

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Coming from a customer who owns a Mazda and uses the dealership next to you for that vehicle, customer service or a lack of customer service is the biggest difference when going to Nissan of Torrance fo dealership next to you for that vehicle, customer service or a lack of customer service is the biggest difference when going to Nissan of Torrance for service. No one greets you and the entire team seems entirely uninterested in helping you. The virtual inspection video was good, but no video for the actual work you're paying for? Other dealers do that without having to ask these days. Upon picking up my vehicle, same lack of customer service and I witnessed another unhappy customer based on his experience there that day. Long story short, I will be switching to another Nissan dealer for service moving forward. More

by sramirez1031 Verified Customer Verified Customer

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Marcell customer service was great. My concerns with my car were addressed immediately. I was told an accurate wait time. My concerns with my car were addressed immediately. I was told an accurate wait time. More

by L.STEPHENS9714 Verified Customer Verified Customer

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