Chris Figueredo
Chris Figueredo at Nissan of Torrance

Chris Figueredo

Service Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.3
605 Reviews

Languages Spoken

English English

4.3

605 Reviews

Write a Review

605 Reviews of Chris Figueredo

October 22, 2026

Dealership Rating
Employee Rating

They misguide the unwanted serviceing not follows the Nissan maintenance schedule. Not provided the actual man hours only told about the charges and then offer some discounts which is unfair just loo More

by NO63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marcell Saavedra

Oct 29, 2026

Nissan of Torrance responded

Thank you for your feedback. I apologize for your experience and understand your concerns. We strive to provide transparent service and follow manufacturer guidelines. We are truly sorry you felt mislead as that is not the intention. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 20, 2026

Dealership Rating
Employee Rating

I brought the car in for a transmission issues. They told me there was nothing wrong with the transmission and I needed a fuel decarb service. After paying them about $380 for the fuel cleaning ser More

by JORDO5778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rene Cruz

Oct 29, 2026

Nissan of Torrance responded

Thank you for your feedback. I apologize for the confusion regarding your service. We strive to provide accurate diagnostics and I regret that we fell short in your case. This was addressed with our service manager, and he did state there is a process our tech must follow. We sincerely apologize if that wasn't addressed clearly. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 20, 2026

Dealership Rating
Employee Rating

I had the best experience and the service was quick. Every question and concerns were answered. More

by Tania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Nissan of Torrance responded

Hello Tania, thank you for your fantastic review! We're happy to hear you had such a great experience with us. Our team is dedicated to providing quick and helpful service, and it's wonderful to know we met your needs. We look forward to serving you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2026

Dealership Rating
Employee Rating

He was very informative, friendly, and helpful with my car service. I would recommend him to others. More

by Tania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2026

Nissan of Torrance responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team is dedicated to providing friendly and informative assistance. We appreciate your recommendation and look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 01, 2026

Dealership Rating
Employee Rating

My go to dealer. Every time I come here the staff treats me like family and makes sure everything is taken care of for my vehicle. Definitely recommend!! More

by HLEFFLER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2026

Nissan of Torrance responded

Thank you so much for your kind words! We're thrilled to hear that you feel like family when you visit us. Our team is dedicated to providing the best service possible, and your recommendation means the world to us. We look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2026

Dealership Rating
Employee Rating

Waited for almost 4 hours for a tire rotation and engine filter change. Had an appointment, did not help. More

by Nona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rene Cruz

Jul 31, 2026

Nissan of Torrance responded

We apologize for the wait time you experienced. We value your time and will work on improving our appointment scheduling process to ensure a more efficient and timelier service for our customers. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 24, 2026

Dealership Rating
Employee Rating

I have had a great experience working with Chris for several years...He listens and answers my questions very well. Then goes over everything when I pick up my car...Plus they give me a ride home and ba More

by HALEHOKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Nissan of Torrance responded

Thank you for the wonderful review! We are thrilled to know that you have had an exceptional experience working with Chris for years. We pride ourselves on excellent customer service and are happy to provide added convenience with our ride service. See you next time! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 23, 2026

Dealership Rating
Employee Rating

Excellent service; the entire staff goes the extra mile in customer care. They are always attentive to customers' needs and requirements and always seek a solution to meet them. More

by RLEOROGO
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez, Lily Bandea , José Enriquez

Jul 27, 2026

Nissan of Torrance responded

Thank you for your review! We strive to provide exceptional service and it means a lot to hear that our efforts are recognized. We truly value our customers and always aim to exceed their expectations. Come back and see us soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 15, 2026

Dealership Rating
Employee Rating

They have yet to be able to figure out my issue, going on for over 18 months! Beyond frustrating! More

by BANKSJETER06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rene Cruz

Jul 17, 2026

Nissan of Torrance responded

We apologize for the inconvenience and frustration you have experienced. We are committed to resolving your issue as quickly and efficiently as possible. Please contact us directly so we can work towards a solution. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 15, 2026

Dealership Rating
Employee Rating

Was in and out. Rene was great. Tv and music was too loud, so was not an enjoyable waiting experience More

by trinitylilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Nissan of Torrance responded

Thank you for your feedback. We apologize for the loud TV and music, and we will make sure to adjust the volume in the future. We appreciate your business and hope to provide a more enjoyable experience next time. Kind Regards, Elizabeth Reyes Customer Relations Manager

1
...

Dealership Inventory (102 Vehicles)

new 2027 Nissan Kicks car, priced at $28,202
2027 Nissan Kicks
new
Canyon Bronze Metallic exterior
CVT
All-wheel Drive
new 2026 Nissan Rogue car, priced at $28,794
2026 Nissan Rogue
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Murano car, priced at $45,251
2026 Nissan Murano
new
Everest White P exterior
Automatic
All-wheel Drive
new 2026 Nissan Murano car, priced at $41,881
2026 Nissan Murano
new
Black exterior
Automatic
All-wheel Drive
new 2027 Nissan Sentra car, priced at $26,077
2027 Nissan Sentra
new
Metallic exterior
Automatic
Front-wheel Drive
new 2027 Nissan Sentra car, priced at $25,488
2027 Nissan Sentra
new
Black exterior
CVT
Front-wheel Drive