Rene Cruz
Rene Cruz at Nissan of Torrance

Rene Cruz

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.3
67 Reviews

Languages Spoken

English English

4.3

67 Reviews

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67 Reviews of Rene Cruz

November 14, 2026

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Employee Rating

The staff cares about their customers. They really take the time to find out what your needs are and your car. More

by THRESEDARKESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

November 13, 2026

Dealership Rating
Employee Rating

They all helped me out . .thank you My car runs smoothly ..thank you nissan of torrance More

by MMADRIGAL48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Ward, Dominic Vettraino

November 12, 2026

Dealership Rating
Employee Rating

He's giving to me a lot information about my warranty And he's helping me with my car warranty y insurance More

by HA6156047
Recommend Dealer
No

Other Employees Tagged: Rene Cruz

November 11, 2026

Dealership Rating
Employee Rating

Excellent customer service and follow-up. Rene and team were professional, knowledgeable, and responsive. Great service! More

by JMOODY2077
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

November 03, 2026

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Employee Rating

Fantastic and splendid service Top notch service with spectacular care and desire to go over the top More

by Johnmangie
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Nov 09, 2026

Nissan of Torrance responded

Hello John, thank you for your wonderful review! We're thrilled to hear you enjoyed our top-notch service and care. Our team is dedicated to going above and beyond for our customers, and your feedback inspires us to keep delivering the best experience possible. We look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 30, 2026

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Employee Rating

Muy buen trato de el señor rene lo felicito Tienen un buen elemento cuidenlo Gracias More

by Eliascarlos9988
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Nov 04, 2026

Nissan of Torrance responded

Hello Elias, thank you for your kind words! We're happy to hear that Rene provided you with excellent service. We truly value our team members and appreciate your recognition. We look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 26, 2026

Dealership Rating
Employee Rating

These guys were terrific and professional. Great experience Not sure what else i can say. They were great and I really appreciated their service More

by JPELS
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Oct 29, 2026

Nissan of Torrance responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team. Your appreciation means a lot to us, and we look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 20, 2026

Dealership Rating
Employee Rating

I brought the car in for a transmission issues. They told me there was nothing wrong with the transmission and I needed a fuel decarb service. After paying them about $380 for the fuel cleaning ser More

by JORDO5778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Figueredo

Oct 29, 2026

Nissan of Torrance responded

Thank you for your feedback. I apologize for the confusion regarding your service. We strive to provide accurate diagnostics and I regret that we fell short in your case. This was addressed with our service manager, and he did state there is a process our tech must follow. We sincerely apologize if that wasn't addressed clearly. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 14, 2026

Dealership Rating
Employee Rating

It was great to come to your desk and have a person who really likes being at his job and like working with people her name was great More

by MARXPIERAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2026

Nissan of Torrance responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with Rene. We take pride in our work and love connecting with our customers. We look forward to welcoming you back soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 13, 2026

Dealership Rating
Employee Rating

I was greeted with care. My appointment was handled with professionalism. It was a pleasure. More

by GOODGIRLZDE
Recommend Dealer
Yes

Other Employees Tagged: Rene Cruz

Oct 16, 2026

Nissan of Torrance responded

Thank you for your kind words! We love to hear that you felt welcomed and received professional service. Our team strives to create a positive experience for every customer. We look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

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