Raymond Ward
Raymond Ward at Nissan of Torrance

Raymond Ward

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.6
35 Reviews
4.6

35 Reviews

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35 Reviews of Raymond Ward

June 11, 2026

Dealership Rating
Employee Rating

Smooth transaction. Treated well. All needs met. Great experience. Tech was honest and helpful about my car needs. More

by AMBEROJURI
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2026

Nissan of Torrance responded

Thank you for the fantastic review! We strive to provide top-notch service and are thrilled to hear that we met all of your needs. Our team takes pride in being honest and helpful for every customer. Thanks again for choosing our Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 04, 2026

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Great customer service No complaints what so ever Definitely would come again to this dealership More

by NIETO.ANDREAN.2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jun 05, 2026

Nissan of Torrance responded

Thank you for the kind words and feedback! We strive to provide exceptional customer service and we're thrilled to hear that you had a positive experience at our dealership. We look forward to seeing you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 02, 2026

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Wow. Awful demanding aren’t we? Marcell was everything a customer service person should be. Enjoyed receiving a video describing the services performed. More

by LSONOFMORNING
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Recommend Dealer
Yes
Jun 05, 2026

Nissan of Torrance responded

Thank you for your kind words! We are so glad to hear that Marcell provided exceptional customer service and that you enjoyed the video detailing our services. Your satisfaction is our top priority and we look forward to serving you again. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 21, 2026

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I came across this dealership by accident. It’s at a great location. But what keeps me going back the the friendly staff and the cleanliness of the lounge area. More

by TITISER3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

May 23, 2026

Nissan of Torrance responded

Thank you for sharing your experience with us! We're thrilled to hear you stumbled upon our dealership and have been impressed with our location, staff friendliness, and lounge area cleanliness. We strive to provide exceptional customer service and a welcoming atmosphere. We look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 15, 2026

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I like to come to Nissan of Torrance to service my vehicle, because of their excellent prices and outstanding customer service. More

by OSCAR96RODRIGUEZ
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 23, 2026

Nissan of Torrance responded

Hello Oscar, thank you for the kind words! We strive to provide the best prices and top-notch customer service for our valued customers like you. We look forward to seeing you again soon at Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 11, 2026

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We went in for a basic oil change and all went as planned/scheduled, with minimal wait time. More

by PHILANDNANCY1
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2026

Nissan of Torrance responded

Thank you for choosing Nissan of Torrance for your service needs! We are thrilled to know that everything went smoothly and according to schedule for you. We appreciate your business and look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 08, 2026

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Customer service was excellent oil change was done correctly. Can’t be more satisfied. I will definitely be returning for another oil change in the future. More

by NO49
Service Price Transparency
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Recommend Dealer
Yes
May 09, 2026

Nissan of Torrance responded

Hello, we're thrilled to hear that our customer service and oil change met your expectations! We can't wait to see you again for your next oil change. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2026

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I recently had maintenance service and brake pads replaced on my Nissan Kicks, and I’m very happy with the service I received. The work was done quickly, professionally, and everything was explained More

by T.AYA802
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo

May 19, 2026

Nissan of Torrance responded

Thank you so much for your kind words, we are thrilled that you had such a positive experience with us. Our team takes pride in providing efficient and professional service, and we are glad to hear that your car is running smoothly again. It was our pleasure to give you a discount and we appreciate your loyalty. We look forward to seeing you for any future maintenance needs! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 01, 2026

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Professional, firm but subtle humor. Respected my time. Let me know my options, even offered an extended warranty since my car is now over 120k miles More

by ERIC.EVANS1317
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 18, 2026

Nissan of Torrance responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that you enjoyed our professionalism. We always strive to respect our customers' time and offer the best options, including extended warranties for high mileage cars. We're grateful for your business! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 28, 2026

Dealership Rating
Employee Rating

Great customer service and very helpful when it came to asking questions about my vehicle More

by TERESITAEDWARDS2
Recommend Dealer
Yes

Other Employees Tagged: Raymond Ward

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