Arcee Cabacungan
Arcee Cabacungan at Nissan of Torrance

Arcee Cabacungan

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.6
9 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

9 Reviews

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9 Reviews of Arcee Cabacungan

June 12, 2026

Dealership Rating
Employee Rating

Not happy with the customer service Request oil change because only my cc had enough money to pay for that but dealership went ahead and did the balance on the tires charge me an arm and a leg for it Trie More

by REBZT74
Recommend Dealer
No

Other Employees Tagged: Arcee Cabacungan

Jun 13, 2026

Nissan of Torrance responded

We would like the opportunity to address your concerns. Please reach out to us directly at (310) 536-4000 x2225 or x2249 when you have a chance. Thank you, and we look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 06, 2026

Dealership Rating
Employee Rating

Friendly. The dealership is small with a waiting area that's shared with the interior showroom. Everyone seems very friendly and eager to help. More

by rynil.uy
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jun 10, 2026

Nissan of Torrance responded

Thank you for the kind words! We are happy to hear that you found our team to be friendly and helpful. We always strive to provide the best experience for our customers. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 05, 2026

Dealership Rating
Employee Rating

good service Good service. The car wash was free, and the price for oil change and filter was good. More

by silvioreza
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jun 10, 2026

Nissan of Torrance responded

Thank you for your review! We're thrilled to hear that you had a positive experience with our free car wash and affordable oil change and filter. We strive to provide the best service at a great value for our customers. We hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 05, 2026

Dealership Rating
Employee Rating

My experience was absolutely excellent from the time I walked into the time I left and was very please . Also working with Arcee Cabacungan ! In the service department Was Awesome I over. I had a great ex More

by DominicButler45
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jun 10, 2026

Nissan of Torrance responded

Thank you for sharing your experience with us! We're thrilled to hear that our service department, and specifically Arcee, provided you with excellent service. We strive to make every visit a great one and are happy to have exceeded your expectations. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 05, 2026

Dealership Rating
Employee Rating

The staff was very polite, and the service was quick and efficient. Everything was finished right on time, so I was able to make good use of my waiting time. More

by MAETAKASAWA
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jun 07, 2026

Nissan of Torrance responded

Thank you for your glowing review! Our team takes pride in delivering speedy and exceptional service. We are thrilled to know that everything was completed on time and met your expectations. Your satisfaction is our top priority. Thank you for choosing us! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 04, 2026

Dealership Rating
Employee Rating

Great customer service No complaints what so ever Definitely would come again to this dealership More

by NIETO.ANDREAN.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Ward

Jun 05, 2026

Nissan of Torrance responded

Thank you for the kind words and feedback! We strive to provide exceptional customer service and we're thrilled to hear that you had a positive experience at our dealership. We look forward to seeing you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2026

Dealership Rating
Employee Rating

They were ready for me when I got there. R C kept me informed when I called for an update. He moved the car into the driveway when it was finished. The restroom was spotless. The chairs were More

by bettyleaf
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jun 05, 2026

Nissan of Torrance responded

We're thrilled to hear that you had such a positive experience with us! Our team takes pride in providing efficient service and a comfortable environment. We hope to see you again soon. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 02, 2026

Dealership Rating
Employee Rating

Arcee was so kind and helpful and really clear to me about what service was actually needed now vs what I could wait on! I really appreciated it More

by nicole.wianecki
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Jun 05, 2026

Nissan of Torrance responded

Hi Nicole! Thank you for sharing your positive experience with Arcee! Our team strives to provide clear and helpful service to all our customers. We value your business and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 02, 2026

Dealership Rating
Employee Rating

Wow. Awful demanding aren’t we? Marcell was everything a customer service person should be. Enjoyed receiving a video describing the services performed. More

by LSONOFMORNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Nissan of Torrance responded

Thank you for your kind words! We are so glad to hear that Marcell provided exceptional customer service and that you enjoyed the video detailing our services. Your satisfaction is our top priority and we look forward to serving you again. Kind Regards, Elizabeth Reyes Customer Relations Manager

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