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Arcee Cabacungan
Arcee Cabacungan at Nissan of Torrance

Arcee Cabacungan

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
93 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

93 Reviews

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93 Reviews of Arcee Cabacungan

November 07, 2026

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Employee Rating

Good service. My only complaint was the extremely loud television that was on. It would be nice if there was a quiet place to wait. More

by MMYNA
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Nov 12, 2026

Nissan of Torrance responded

Thank you for your feedback! We're glad you enjoyed our service. We appreciate your suggestion about the television as your comfort is important to us, and we hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 05, 2026

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Employee Rating

While my husband did most of the communicating. I most certainly felt the difference in service and care as he shared his experience with Arcee and the dealer. The young lady who booked our appoint More

by indiamiller
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2026

Nissan of Torrance responded

Thank you for your wonderful feedback! We're glad to hear that you felt the care and attention from our team. It's great to know your seat issue was resolved promptly. We appreciate your support and look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 05, 2026

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Flawless , efficient, and fast I enjoyed the experience, the wait while sitting, having coffee and watching the news. Made me feel really comfortable waiting for my car. More

by TIFFANYSQUALLS136
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Nov 09, 2026

Nissan of Torrance responded

Hello Tiffany, thank you for your wonderful feedback! We're happy to hear you had a comfortable experience while waiting for your car. Our goal is to make every visit enjoyable. We look forward to serving you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 30, 2026

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Archer was great. ?? I had a repair and some routine service. All was done efficiently. I was kept up-to-date on the findings and progress. Very happy with the care at More

by JIMFR
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Nov 04, 2026

Nissan of Torrance responded

Thank you for your wonderful feedback! We're thrilled to hear that Arcee provided you with efficient service and kept you informed throughout the process. Your satisfaction is our priority, and we look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 30, 2026

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Employee Rating

They are diligent in checking the vehicle over for any issues. Please thank everyone for their hard work. More

by paralegal.mdt
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Nov 04, 2026

Nissan of Torrance responded

Thank you for your kind words! We take pride in our team and their commitment to ensuring your vehicle is in top shape. Your appreciation means a lot to us, and we will definitely pass on your feedback to everyone. We look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2026

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Employee Rating

Arcee was kind knowledgeable and helpful! He's a great customer service specialist would get him to help me all the time! More

by LEFLOREHOPE
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Oct 31, 2026

Nissan of Torrance responded

Thank you for your wonderful feedback! We're happy to hear that Arcee provided you with excellent service. We appreciate your support and look forward to assisting you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 27, 2026

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Arcee and the whole Nissan of Torrance crew was super easy to work with and they took great care of my car. They also made sure to wash it before giving it back. Great service all across the board! More

by JSMALLEY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2026

Nissan of Torrance responded

Thank you for your wonderful review! We're thrilled to hear that Arcee and our team provided you with great service and took care of your car. We always aim to go the extra mile, including a wash before returning it. We appreciate your support and look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 26, 2026

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Employee Rating

Arcee has been nothing but good to myself and husband. He’s listened to my complains and actually helped us out. Very thankful to him. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 29, 2026

Nissan of Torrance responded

Thank you for your kind words! We are thrilled to hear that Arcee has been able to assist you and your husband. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 26, 2026

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Employee Rating

Excellent customer service and support He kept me informed about the service to my vehicle, great work that was done to my vehicle and great customer service More

by WYRESH
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Oct 29, 2026

Nissan of Torrance responded

Thank you for your wonderful review! We're happy to hear that you had a great experience with our customer service and vehicle care. Keeping our customers informed and satisfied is our top priority. We look forward to assisting you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2026

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Employee Rating

Fast, honest, friendly I feel like I got good advice from Arcee and the rest of the repair shop. More

by KELLYCHRISRITTER
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Print
Oct 29, 2026

Nissan of Torrance responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Arcee and our team. Providing honest and friendly service is our top priority. We look forward to helping you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

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