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Arcee Cabacungan
Arcee Cabacungan at Nissan of Torrance

Arcee Cabacungan | Page 2

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
93 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

93 Reviews

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93 Reviews of Arcee Cabacungan

October 23, 2026

Dealership Rating
Employee Rating

Dealership is scamming an stealing from people, making them pay for things covered under warranty More

by Loveyourgarden2
Recommend Dealer
No

Other Employees Tagged: Arcee Cabacungan

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Oct 29, 2026

Nissan of Torrance responded

Thank you for your feedback. We take your concerns seriously and strive to provide transparent service. Please reach out to us directly so we can address this issue and ensure your warranty is honored. Your satisfaction is important to us.

October 20, 2026

Dealership Rating
Employee Rating

I had the best experience and the service was quick. Every question and concerns were answered. More

by Tania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Marcell Saavedra

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Oct 23, 2026

Nissan of Torrance responded

Hello Tania, thank you for your fantastic review! We're happy to hear you had such a great experience with us. Our team is dedicated to providing quick and helpful service, and it's wonderful to know we met your needs. We look forward to serving you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 16, 2026

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Employee Rating

Got in same day and able to leave my car overnight no problem bc timing was not perfect for me to pick it up same day and that was very nice! I also really appreciate the uber rides to and from the deale More

by RUPPEAM
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Oct 23, 2026

Nissan of Torrance responded

Thank you for your wonderful feedback! We're glad to hear that our same-day service and overnight car care made your experience convenient. We're also glad you enjoyed the Uber rides. Your satisfaction is our priority, and we look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 16, 2026

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Employee Rating

Arcee is a great representative but we are annoyed that we have had to wait three weeks to get our car repaired. We appreciate Arcee keeping us in the loop and being pleasant to work with, but the fact th More

by MSCHAFER2001
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Print
Oct 23, 2026

Nissan of Torrance responded

Hello John, thank you for your feedback. We’re glad to hear Arcee provided excellent service, but we sincerely apologize for the delay in your car repair. We understand how frustrating this can be and are working to improve our processes. Your concerns are important to us, and we appreciate your patience. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 15, 2026

Dealership Rating
Employee Rating

I kept delaying service like a visit to the doctor. Just didn’t want to do it. Arcee made the entire experience painless right up to getting me an Uber back and forth so I wouldn’t have to wait, all da More

by CASPARKY1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 17, 2026

Nissan of Torrance responded

Thank you for your wonderful review! We're delighted to hear that Arcee made your experience so enjoyable. It's our goal to provide top-notch service, and we're glad you felt well taken care of. We appreciate your loyalty and look forward to serving you again for all of your future vehicle needs! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 10, 2026

Dealership Rating
Employee Rating

Arce was very courteous and professional. He patiently helped me understand the service issues of my car. More

by angrobmanzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Arellano

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Oct 16, 2026

Nissan of Torrance responded

Thank you for your kind words! Arcee takes pride in providing our customers with excellent service and we are glad he helped you understand your car's issues. We appreciate your feedback and look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2026

Dealership Rating
Employee Rating

My experience with the dealership was positive overall. The staff was friendly, professional, and helpful throughout the process. They answered my questions and made the experience smooth and comfortable. More

by INGRIDBENJAMIN30
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Oct 16, 2026

Nissan of Torrance responded

Thank you for your excellent feedback! We love to hear that our team made your experience smooth and comfortable. Providing excellent customer service is our priority, and we appreciate your recognition. We look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2026

Dealership Rating
Employee Rating

Very open and friendly They showed me everything that they suggested I get done with my car and gave you the option of opting out this time More

by LIVS2LAFF
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

Print
Oct 16, 2026

Nissan of Torrance responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Our goal is to provide transparent options and ensure you're comfortable with your choices. We look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2026

Dealership Rating
Employee Rating

Arcee was very helpful and provided good communication through the process of fixing my car. More

by scorbluv_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 10, 2026

Nissan of Torrance responded

Thank you for your kind words! We're thrilled to hear that Arcee provided you with excellent service and communication during your car repair. Our team is dedicated to ensuring a great experience for our customers. We appreciate your feedback and look forward to assisting you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2026

Dealership Rating
Employee Rating

He was very informative, friendly, and helpful with my car service. I would recommend him to others. More

by Tania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Marcell Saavedra, Raymond Ward

Print
Oct 10, 2026

Nissan of Torrance responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team is dedicated to providing friendly and informative assistance. We appreciate your recommendation and look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

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