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Arcee Cabacungan
Arcee Cabacungan at Nissan of Torrance

Arcee Cabacungan | Page 2

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
64 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

64 Reviews

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64 Reviews of Arcee Cabacungan

August 20, 2026

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Employee Rating

Understandable, explanations of what services were to be completed When services were completed, I like the video showing me exactly what had been done More

by ZDEANZIM0
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Aug 30, 2026

Nissan of Torrance responded

Thank you for your positive review! We are thrilled to hear that our team was able to provide clear and thorough explanations of our services, and that you appreciated the video showcasing our completed work. We strive to exceed expectations, and we are grateful for your support. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 19, 2026

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Employee Rating

I’m very satisfied with your work. You were kind, thorough, and paid great attention to detail. More

by MYUNG JUN LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2026

Nissan of Torrance responded

Hello Myung, thank you for the wonderful review! We strive for excellence in customer satisfaction and we are thrilled to hear about your positive experience. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 15, 2026

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Employee Rating

Arcee was very helpful. Clearly the office was understaffed and he had a lot going on but he did a great job. Only problem was Nissan apparently sent a part that was not fun More

by RDUNBABIN
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Aug 27, 2026

Nissan of Torrance responded

Thank you for your kind words, and we apologize for any inconvenience caused by the delay in receiving the part from Nissan. We are thrilled to hear that Arcee provided excellent service despite the office being short-staffed. Your satisfaction and trust in our business are our top priorities. Thank you for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 14, 2026

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Employee Rating

The wait time had passed my 30 minutes. I had to ask how much longer. More

by HUBERT.PHIL
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Aug 17, 2026

Nissan of Torrance responded

Thank you for your feedback! We apologize for the extended wait time and will take necessary steps to improve our efficiency. Your satisfaction is our top priority and we hope to provide you with a better experience in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2026

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Employee Rating

Thorough service by dedicated professionals. Clean, comfortable waiting area, and friendly employees. That's good enough. More

by ALEXANDRIA.HCKS
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Aug 17, 2026

Nissan of Torrance responded

Thank you for your review! We're thrilled to hear our team's dedication and a welcoming environment made for a great experience. We appreciate your support! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2026

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Employee Rating

Excellent. Great customer service, fast repair work and a great price. Was not pressured into repairs I did not need. More

by KEVINCLIBURN
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Aug 17, 2026

Nissan of Torrance responded

Hello Kevin, thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer service, fast repairs, and fair pricing. We always prioritize our customers' needs and never pressure them into unnecessary repairs. We hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 11, 2026

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Employee Rating

Arcee was very knowledgeable and took the time to describe the Services that would be performed on my vehicle. He also insured to keep me updated of any additional time required to complete the job. More

by MLV3131
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Aug 13, 2026

Nissan of Torrance responded

Thank you for taking the time to leave us a review! We are thrilled to hear that Arcee provided you with top-notch service and kept you updated throughout the process. We value your business and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

Aug 11, 2026

MLV3131 responded

Arcee was very knowledgeable and took the time to describe the Services that would be performed on my vehicle. He also insured to keep me updated of any additional time required to complete the job.

August 07, 2026

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Employee Rating

Arcee took care of me and did an excellent job. I'm very appreciative of him looking out for my interests More

by ASALGIA
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Aug 11, 2026

Nissan of Torrance responded

Thank you for your kind words! We're so glad that Arcee provided excellent service and took care of your needs. Customer satisfaction is our top priority, and we appreciate your trust in us! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 05, 2026

Dealership Rating
Employee Rating

Friendly and knowledgeable great service Took one of my Nissans in for an oil change. Arcee helped me out he's friendly and knowledgeable of Nissan vehicles and trucks. The dealership service area has chan More

by robertstoys
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Aug 07, 2026

Nissan of Torrance responded

Thank you for your 5-star review! We're thrilled to hear that you had a positive experience with our team and that you noticed improvements in our service area. We take pride in providing friendly and knowledgeable service for all types of vehicles. We appreciate your business and look forward to seeing you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 04, 2026

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Employee Rating

The service was done in a timely manner. I had the summer special that included a radiator flush. When I asked Arcee if both the radiator and reservoir caps would be replaced, he said yes to More

by eliezer357
Recommend Dealer
Yes

Other Employees Tagged: Arcee Cabacungan

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Aug 07, 2026

Nissan of Torrance responded

Thank you for taking the time to leave your feedback. We apologize for any miscommunication regarding the replacement of your reservoir cap. We will have Arcee reach out to you. Thank you again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

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