Arcee Cabacungan | Page 3

Nissan of Torrance responded

Thank you so much for your kind words! Our team strives to provide exceptional service, and we're thrilled to hear that Arcee went above and beyond for you. We truly appreciate your business, and we hope to exceed your expectations again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you so much for your positive review! It truly means a lot to us. We pride ourselves on providing exceptional customer service and efficient wait times. We're happy to hear that our team was able to explain the inspection process clearly for you. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

We apologize for the oversight with your air intake box. Our team prides ourselves on great customer service and communication, but we understand the importance of ensuring all aspects of our service are top-notch. We will address this with the Technician who worked on your vehicle to ensure this issue does not occur again. Thank you for your feedback as it helps us improve. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team, especially with Arcee. We will definitely pass along your feedback and give him the recognition he deserves. We appreciate your business and look forward to serving you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for sharing your positive experience with us! We are happy to hear that our communication and service made a difference for your vehicle. Our team strives to provide quality work at reasonable prices. We look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for your kind words! We are so happy to hear that you had an amazing experience with Arcee at our business. We pride ourselves on providing exceptional customer service and we look forward to seeing you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for your loyalty and kind words! Our team at Nissan of Torrance values our customers and strives to provide excellent service, even in difficult situations. We look forward to helping you find your next new Leaf and providing the same great service for years to come. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Tina, thank you for trusting us with your car's repairs! We're glad to hear that we were able to address your concerns and provide a thorough service. Please let us know if you need anything else in the future. Our team is always here to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

We apologize for the inconvenience and miscommunication. We'll make sure to rectify this mistake and ensure that it doesn't happen again in the future. Your satisfaction is our top priority. Thank you for bringing this to our attention. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello, thank you for your review! We're glad that our team member, Arcee, was able to provide excellent customer service and answer all of your questions. We appreciate your business! Kind Regards, Elizabeth Reyes Customer Relations Manager