Manuel Gomez
Manuel Gomez at Westside Lexus

Manuel Gomez | Page 25

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.6
270 Reviews
4.6

270 Reviews

Write a Review

Dealership Experience

5 yrs, 7 mos

Industry Experience

13 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

270 Reviews of Manuel Gomez

August 01, 2021

Dealership Rating
Employee Rating

It was a great experience. Dom had worked with me prior to coming in making the process quick and smooth. Very happy with the service and experience More

by SLROD71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Aug 01, 2021

Westside Lexus responded

It's great to hear that Westside Lexus provided a great experience. We're happy that Dom was helpful and that you're happy with the outcome! Thanks for the 5 stars.

July 31, 2021

Dealership Rating
Employee Rating

Wonderful and professional experience. Chong was a pleasure to work with and the process went fast and smooth. Love my new vehicle and this dealership! More

by Gretchen Williamson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chong Lee

Aug 02, 2021

Westside Lexus responded

Hi Gretchen - Congratulations on your new car! We are delighted that you had a five-star purchase experience with Chong and the team. Thank you from all of us at Westside Lexus!

July 19, 2021

Dealership Rating
Employee Rating

Honestly, the process was pretty straight forward and I got the car that I actually drove, love it!!! Thank you MJ & Joey!! Considering that this dealership is new, you would not be disappointed at all. More

by Ofega Irhirhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard , MJ Rizvi, Alex Ruata

Jul 20, 2021

Westside Lexus responded

Congratulations on your new car! We are thrilled that MJ and Joey were so attentive and helpful and got you into a vehicle you love. Thank you for your support of Westside Lexus!

July 19, 2021

Dealership Rating
Employee Rating

Well designed facility for conducting business. Beautiful show case, comfortable customer lounge area and state of the art technology. Manny in finance was outstanding. He apologized for a minor discrepancy More

by robil4law
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon George , Steve Davis

Jul 19, 2021

Westside Lexus responded

Thank you for posting about your recent purchasing experience so that others will know what it's like to be a guest at Westside Lexus! We appreciate your business and kind words about Manny. Safe driving in your new vehicle!

July 15, 2021

Dealership Rating
Employee Rating

Westside Lexus dealer is very appreciated. The staff is very nice especially the service of maintenance. We are very happy to have our second car of Lexus. More

by Lisabhue2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Fikaris , BISSONNET

Jul 15, 2021

Westside Lexus responded

Thank you for the terrific feedback and for trusting the Westside Lexus team with your business! We're honored and delighted to have you as a customer.

July 14, 2021

Dealership Rating
Employee Rating

Bought new car but did not have a good purchase experience as measured by the time and the amount of settings that are not set for me and has required phone calls and frustration and maybe a visit More

by jane.wood9
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shekhar Shroff, Nellie González

Jul 28, 2021

Westside Lexus responded

Jane - As you can imagine, this feedback is concerning. We try to deliver a seamless experience and I'm sorry to see that did not come through to you. I'd like to step in here to try to assist you. I will look for your contact information but please consider reaching out to me as well. James Breaux - General Sales Manager - 1 (281) 558-3030

July 10, 2021

Dealership Rating
Employee Rating

This was our third purchase from Westside Lexus. As with our previous purchases, the experience was great. They are always helpful, during and after the sale. More

by joey.kelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Jul 12, 2021

Westside Lexus responded

Joey, thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Westside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

June 29, 2021

Dealership Rating

Great product and great service. Tim G was extremely helpful in my buying process. The process was smooth and easy. Great not having to spend all day at a dealership More

by cwatassek
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Gallagher

Jun 29, 2021

Westside Lexus responded

It's wonderful to know that Tim and the Westside Lexus team are providing the accommodating and helpful customer care we aim for! Thank you for doing business with us and for leaving a review - we hope to see you again down the road!

June 25, 2021

Dealership Rating
Employee Rating

They were very friendly and easy to work with. Got there to meet Mike at 9:30 and drove out with my new car about 12:30. Mike did not pressure on anything about my trade in or my wants on the new car. More

by BetGlona
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gonzales , Nam Pham

Jun 25, 2021

Westside Lexus responded

All of us at Westside Lexus appreciate your positive review! Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give Mike your kudos for a job well done. We are glad he could send you home in a car that is right for you. Safe travels!

Jun 26, 2021

BetGlona responded

I already gave you the review on Mike Gonzales which was great and the man handling the financial part was Anil Sharma and he also did a great job. When doing the review the I actually started to say Manuel or Nam and relized it was wrong with the one star and would give Anil a 5 star also but it would not let me go back and do it.

June 21, 2021

Dealership Rating
Employee Rating

Buying a car is stressful but they made the process easy, smooth, and enjoyable. More

by Cinpit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Westside Lexus responded

Thank you for the five stars! We pride ourselves on delivering a straightforward and seamless car-buying experience for our guests and are thrilled you had a positive visit with us. All of us at Westside Lexus hope you enjoy the new ride!

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