Manuel Gomez
Manuel Gomez at Westside Lexus

Manuel Gomez | Page 27

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.6
270 Reviews
4.6

270 Reviews

Write a Review

Dealership Experience

5 yrs, 7 mos

Industry Experience

13 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

270 Reviews of Manuel Gomez

March 12, 2021

Dealership Rating
Employee Rating

Although the initial trade-in offer I received for my 2010 ES 350 was ridiculous, we ultimately agreed on a reasonable value. Manuel Gomez, the sales rep, was a pleasure to work with. It’s unfortunate my More

by davis45567
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Owens

Mar 12, 2021

Westside Lexus responded

Davis - While I'm glad to hear that you had a positive experience working with Manuel, I'm sorry to see this feedback. We pride ourselves on providing an excellent value to our customers, and if you would like to share further details about what happened here, I would be glad to take your call. Thank you for your review, James Breaux - General Sales Manager - 1 (281) 558-3030

Mar 12, 2021

davis45567 responded

James - There was a $3,000 difference between your initial offer for my car and the final agreed trade-in value which, in my humble opinion, was a fair price based on four different websites I checked for used car values. I would have to say I expected a more "balanced" approach on trade-ins at a Lexus dealership. That's was my experience when buying three cars at Northside Lexus. As I previously indicated, everything turned-out fine in the end. However, my "buying experience" could have been more positive. Manuel has my number if you wish to discuss this further.

March 07, 2021

Dealership Rating
Employee Rating

Beautiful facility, a little more attention to prospective buyers like offer water and snacks. Welcome gifts used to be given. Would be a nice touch. More

by FAW69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers, Anil Sharma

Mar 08, 2021

Westside Lexus responded

We have high standards for our customers and appreciate you sharing this feedback. Thank you for trusting Westside Lexus with your business! Safe travels and we hope for the chance to work together in the future. James Breaux - General Sales Manager - 1 (281) 558-3030

March 02, 2021

Dealership Rating
Employee Rating

I returned to Westside Lexus once I was finally ready to let go of my old car & get a new one. I am normally pretty skittish in car dealerships, but I felt very comfortable throughout all my interactions at More

by ACWHEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Westside Lexus, and we will certainly let Manny and our team know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

February 04, 2021

Dealership Rating
Employee Rating

Great place to get a sweet ride. My salesman was Manuel Gomez. He did a great job showing us all the features on the car. The GM James Breaux was also great. More

by RMCCOY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Breaux

Feb 04, 2021

Westside Lexus responded

We're so proud to have earned your business! It's great to hear that Manuel and James delivered an exceptional car-buying experience. Thank you for choosing Westside Lexus - we hope you're loving your new vehicle!

January 01, 2021

Dealership Rating
Employee Rating

The team at westside Lexus was helpful, professional and fast. We had a great buying experience. Thanks John and Mani, we are enjoying our Lexus. More

by pallavi11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Jan 04, 2021

Westside Lexus responded

We couldn't have asked for better feedback! It's wonderful to hear that John and Mani made your car-buying experience so special. Thank you for choosing Westside Lexus, and congratulations on your new vehicle!

December 31, 2020

Dealership Rating
Employee Rating

I am pleased with Mani service, he kept me inform of the status of my car purchase. He showed me some of the functions on the car. More

by ELDALAZCANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Dec 31, 2020

Westside Lexus responded

It's wonderful to hear that Mani provided excellent service and explained the features of your new vehicle so you can be confident out on the roads. Thank you so much for reviewing Westside Lexus! We are grateful for your business.

December 27, 2020

Dealership Rating
Employee Rating

Quick and easy purchase!! The salesman had the suv ready for me too look at when I arrived. Nice people and beautiful dealership!! I will be back again!! More

by Tanyaleaweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

Westside Lexus responded

Thank you so much, Tanya! It is our goal to deliver a seamless sales process and we are happy to hear that our Westside Lexus team hit the mark!

December 24, 2020

Dealership Rating
Employee Rating

Merry Christmas and Happy New Year! Thank you! Great service. We will buy again from Westside Lexus in the future. Can’t wait to pick up our car on Saturday. More

by Alvinr8488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

Dec 24, 2020

Westside Lexus responded

Alvin, thank you for giving Westside Lexus your business and kind review! We are thrilled that we could help you find your perfect fit. Happy holidays from our team to you!

December 18, 2020

Dealership Rating
Employee Rating

Manny showed us all the available options for our choice of vehicle and stayed up late to hand over the vehicle to us once we signed the deal. More

by DIS_HA
Recommend Dealer
Yes
Dec 21, 2020

Westside Lexus responded

It is gratifying to hear that Manny went above and beyond to ensure that you drove away in your perfect vehicle! Thank you for giving Westside Lexus your business and your positive feedback. Safe travels in your new car!

December 17, 2020

Dealership Rating
Employee Rating

We had a very good experience for the second time purchasing our vehicle at Westside Lexus. Our sales person, Manuel Gomez did a great job with the exception of sending the paperwork through to finan More

by Cindyleegetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Mark Solomon , Mike Shafer

Dec 17, 2020

Westside Lexus responded

Cindy - Thank you very much for your repeat business! We appreciate this feedback and would like to apologize for this mistake and any inconvenience it may have caused you. We strive to make the car-buying process seamless and I'm grateful that you brought this to my attention. Safe travels to you and your family! James Breaux - General Sales Manager - 1 (281) 558-3030

...
27

Dealership Inventory (446 Vehicles)

used 2023 GMC Yukon XL car, priced at $69,113
2023 GMC Yukon XL
used
Black exterior
Automatic
Four-wheel Drive
new 2026 Lexus LX 700h car, priced at $124,178
2026 Lexus LX 700h
new
N/A exterior
Automatic
Four-wheel Drive
used 2019 Lexus GX 460 car, priced at $34,113
2019 Lexus GX 460
used
White exterior
Automatic
Four-wheel Drive
new 2026 Lexus RX 350 car, priced at $68,503
2026 Lexus RX 350
new
White exterior
Automatic
Front-wheel Drive
used 2018 Toyota Highlander car, priced at $22,113
2018 Toyota Highlander
used
Silver exterior
Automatic
Front-wheel Drive
used 2021 Mercedes-Benz GLS 450 car, priced at $33,113
2021 Mercedes-Benz GLS 450
used
N/A exterior
Automatic
All-wheel Drive