Manuel Gomez | Page 26

From sale to finance, my new car purchase was seamless. I’ve never been to a more professional dealership. No number games, everything was straight up. I’ve walked out of dealerships before when they would I’ve never been to a more professional dealership. No number games, everything was straight up. I’ve walked out of dealerships before when they would play number games. Westside is a class act. More

by utlonghorn65 Verified Customer Verified Customer

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Salespersons are too talented. I accepted a not-too-good deal but hated to see wife go home without the car she wanted. Might work out. deal but hated to see wife go home without the car she wanted. Might work out. More

by Smr Verified Customer Verified Customer

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Great sales team, listened to my asks, needs. They were great on their research, answered my questions, worked with us and came up with my wish great on their research, answered my questions, worked with us and came up with my wish More

by debhodge53 Verified Customer Verified Customer

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Excellent service, excellent sales experience/personnel They have reached out to me since the purchase and I love my car! Thank you all for everything experience/personnel They have reached out to me since the purchase and I love my car! Thank you all for everything More

by debhodge53 Verified Customer Verified Customer

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It was straightforward and easy to buy a car from Westside Lexus. It was a good experience. Jeff was very helpful and attentive. Thank you. Westside Lexus. It was a good experience. Jeff was very helpful and attentive. Thank you. More

by p_mai@yahoo.com Verified Customer Verified Customer

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I was pleased with your service, and helping us with our family crossover SUV. Thanks again & enjoying it... Hope to come back in the future for another vehicle.. family crossover SUV. Thanks again & enjoying it... Hope to come back in the future for another vehicle.. More

by t.chewy@yahoo.com Verified Customer Verified Customer

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A very good experience at Westside Lexus purchasing our first Lexus vehicle. Help from our sales rep was good and test driving UX200h and NX was a great experience. We ended up buying the 2020 Lexus UX20 first Lexus vehicle. Help from our sales rep was good and test driving UX200h and NX was a great experience. We ended up buying the 2020 Lexus UX200h. More

by kalhou Verified Customer Verified Customer

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My purchase of a certified pre-owned car was an all around great experience all around. No pressure and a stemless transaction every step of the way. I completely recommend the team at Westside. A spe around great experience all around. No pressure and a stemless transaction every step of the way. I completely recommend the team at Westside. A special thanks to Manuel for his efforts. More

by mgoodwin7 Verified Customer Verified Customer

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Manny needs customer service training on professionalism. I do not buy cars often and before I do, I know exactly what I want including colors. The dealership did not have the color combo I wanted and the on I do not buy cars often and before I do, I know exactly what I want including colors. The dealership did not have the color combo I wanted and the only one available was in Alabama. When Manny calls me he informed me that cost would be my responsibility so I informed him I would move on to another dealership. He never wavered he just said “ok” and hung up. I got dressed and was about to go to the other dealership when he called back to tell me they would pay to have the car shipped. I told him I was still interested. the following day he updated me on approximate arrival that was Saturday night or Monday morning. To my unplanned surprise the car was ready Saturday afternoon. I was not in town and was unable to retrieve the vehicle. When attempting to set up another time there was some going back and forth to which Manny stated “I was ready Saturday at 3:30. I told him how rude I thought that was. He never one time excused or apologized for the remark. During finance Judy was visibly irritated that I wanted the interest changed as I knew I had a very good credit score and I asked for a better price on the GAP insurance. My goal was to keep my note around $600/mo. So if I wanted any additions during finance, room needed to be made. As a consumer, it is my responsibility to ask at the very minimum. I love the car, truly. Your customer service is lacking. More

by mamajordan03 Verified Customer Verified Customer

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The dealership is nice and clean. Everyone was very helpful. The process was smooth and fast. We would recommend this dealership to our friends and family. helpful. The process was smooth and fast. We would recommend this dealership to our friends and family. More

by AFLORES14 Verified Customer Verified Customer

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