Luke Nielsen
Luke Nielsen at Zeigler Hyundai of Racine

Luke Nielsen | Page 14

Service Advisor

Zeigler Hyundai of Racine

13313 Washington Ave
Mount Pleasant, WI 53177

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4.8
192 Reviews
4.8

192 Reviews

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192 Reviews of Luke Nielsen

November 18, 2024

Dealership Rating
Employee Rating

I went into Zeigler for a warranty service job on my 2021 Tucson Sport. The fob intermittently does not work to open the vehicle and there are instances of the car not starting with the fob in the vehicle. More

by jgrad37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Rodriguez

Mar 06, 2025

Zeigler Hyundai of Racine responded

Thank you for taking the time to share your updated review. We are pleased to know that our Service Team reached out to you and was able to address the repair to your battery terminal under warranty. If there is ever anything else we can do for you, please don't hesitate to reach out to us at Zeigler Hyundai of Racine.

November 17, 2024

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Clear communication and easy to understand what was happening with my car. I felt listened to and respected. More

by brendansaunders13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Zeigler Hyundai of Racine responded

Thank you for your review! We're glad to know that our Service Team at Zeigler Hyundai of Racine provided clear communication and made sure you felt listened to and respected. Should you need anything else in the future, don't hesitate to reach out to us!

November 17, 2024

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They are always professional. I waited while the oil change happened and everything went smoothly! More

by AIMEEHICKMAN74
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2025

Zeigler Hyundai of Racine responded

Thank you for sharing your experience! We're happy to know that the oil change process went smoothly and that our Service Team at Zeigler Hyundai of Racine provided you with professional service. If we can be of any further assistance, please reach out to us.

November 08, 2024

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I have been coming to this Hyundai dealership for years and I always am treated like family. The communication they have with you during the process is what sets them apart. I actually enjoy bringing my More

by paulmsik316
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2025

Zeigler Hyundai of Racine responded

Thank you for your continued trust in our Service Team at Zeigler Hyundai of Racine! We're thrilled to learn that you and Alex always feel treated like family. We take pride in providing clear communication and exceptional service, and we’re glad you enjoy bringing your vehicle in for maintenance. We look forward to many more years of serving you and your furry companion!

November 07, 2024

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Clean and timely service at Ziegler. Even got a trip to and from work in Franklin. More

by mfjsantucci@gmail.com
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2025

Zeigler Hyundai of Racine responded

Thank you for sharing your positive experience with our Service Team! We're happy to know you received clean and timely service, along with the added convenience of transportation. We appreciate your business and look forward to assisting you again at Zeigler Hyundai of Racine!

November 07, 2024

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Helped us out when our hybrid shut down and made undriveable. A lifesaver. Thank you. More

by Tim
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Recommend Dealer
Yes
Mar 06, 2025

Zeigler Hyundai of Racine responded

We're glad our Service Team could assist when you needed it most. Thank you for trusting Zeigler Hyundai of Racine, we’re always here to help!

November 06, 2024

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Employee Rating

I brought my car in to be serviced and it was serviced within a few days More

by Sylvia
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Recommend Dealer
Yes

Other Employees Tagged: Chad Schmitz

Mar 06, 2025

Zeigler Hyundai of Racine responded

It’s great to know our Service Team took care of your vehicle in a timely manner. We appreciate you choosing Zeigler Hyundai of Racine and look forward to assisting you again in the future!

October 30, 2024

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On time, efficient, cordial, polite, fast service, comfortable waiting area and a free car wash! Above and beyond expectation — kid glove service. More

by JUDIE0620
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Recommend Dealer
Yes

Other Employees Tagged: Herberth Aguilar, Rod Wortham, Mackenzie Modic, Chad Schmitz, Ron Stewart, Ed Rodriguez , Adrian Basich, Lindsay Latsko, Justin was amazing in making sure in communicating with me. I received a text from him to see if I needed anything during the short wait time for service!

Mar 06, 2025

Zeigler Hyundai of Racine responded

Thank you for sharing your experience! Our Service Team at Zeigler Hyundai of Racine is committed to providing efficient, courteous service with those extra touches like a comfortable waiting area and a complimentary car wash. We're glad we exceeded your expectations and look forward to your next visit!

October 23, 2024

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Excellent service! Sam is great! She is so knowledgeable when answering the phone every time More

by Sam G
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Recommend Dealer
Yes

October 21, 2024

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Appointment time met and short wait time. Great customer service from all staff members. Thanks More

by choerl
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Zeigler Hyundai of Racine responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Zeigler Hyundai of Racine enjoy that ride!

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