Luke Lien | Page 35
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
426 Reviews
Write a Review426 Reviews of Luke Lien
September 19, 2018
Excellent service Didn’t have an appointment for oil change. Service advisor took the vehicle and was on my way out in a hour. Curious and provided the information requ Didn’t have an appointment for oil change. Service advisor took the vehicle and was on my way out in a hour. Curious and provided the information required for service. More
September 19, 2018
Excellent and timely service Service team was excellent and took care of the required service extremely efficiently and cheerfully. In fact finished earlier than the promised time Service team was excellent and took care of the required service extremely efficiently and cheerfully. In fact finished earlier than the promised time. Very friendly people. More
September 14, 2018
First oil change. The first oil change on my 2018 RDX was done with efficiency on the part of the service team including complimentary car wash. If I am ever in the ne The first oil change on my 2018 RDX was done with efficiency on the part of the service team including complimentary car wash. If I am ever in the neighborhood of my dealer I have been invited to stop by for a car wash and I have done this occasionally. Very nice perk! Great customer service. More
August 28, 2018
Above and far beyond expectations! I have never been treated with such courtesy, kindness, care, information and respect by any company, organization or government agency as I h I have never been treated with such courtesy, kindness, care, information and respect by any company, organization or government agency as I have been so well treated by everyone at Luther White Bear Acura Subaru. All of you rank A+++ in my mind and I would recommend your sales and service to everyone on the planet. Your cookies in the waiting lounge are the tops. More
Other Employees Tagged: Dan Christopherson , Ron Blair
August 24, 2018
Great service! Great, friendly service by all.. Very efficient. This was my first service visits with my new Acura MDX and I was very pleased with everything. Great, friendly service by all.. Very efficient. This was my first service visits with my new Acura MDX and I was very pleased with everything. More
August 23, 2018
Great service and support from White Bear Acura The service team at White Bear Acura continues to delivery beyond expectation! I was treated with respect by everyone I came in contact with during th The service team at White Bear Acura continues to delivery beyond expectation! I was treated with respect by everyone I came in contact with during the service of my RL. More
Other Employees Tagged: Ue Vang , Donovan Brummond, Jordan Sprandel, JoAnn Moen
August 20, 2018
Great people great service I have had only really good service at White Bear Subaru. Starting from the day I bought my Outback to every service appointment. I can’t say that f I have had only really good service at White Bear Subaru. Starting from the day I bought my Outback to every service appointment. I can’t say that for any of the other delearships I have used. More
Other Employees Tagged: Art Stanko, Greg Nichols, Ue Vang , Matt Hanson, Jordan Sprandel
August 18, 2018
Everything was excellent Lucas was very friendly and the vehicle was finished in about an hour. Waiting room was clean with coffee and donuts. Vehicle was washed. And ready wh Lucas was very friendly and the vehicle was finished in about an hour. Waiting room was clean with coffee and donuts. Vehicle was washed. And ready when promised More
July 29, 2018
Fantastic Customer Service! Service center goes above and beyond in providing service to its customers. My service technician, Luke did a great job of explaining my service and m Service center goes above and beyond in providing service to its customers. My service technician, Luke did a great job of explaining my service and making sure I was out in a timely fashion. Always available for questions, and providing detailed explanations. This is why I drive across town to this dealership. It’s outstanding customer service! More
July 26, 2018
Helpful and friendly I have had my Acura MDX for 10 years, and every time I have gone in for either routine maintenance/service or something "bigger" I have always had a r I have had my Acura MDX for 10 years, and every time I have gone in for either routine maintenance/service or something "bigger" I have always had a really good experience. I have worked with Luke, Nena, and Jordan (to name a few), and they have been helpful, friendly, and knowledgeable. I would buy another Acura based on customer service alone! More
Other Employees Tagged: Nena Larson, Jordan Sprandel

