Luke Lien

Great service with detail recommendations including the proofs with live vidoes of service recommendations expertise by mechanics proofs with live vidoes of service recommendations expertise by mechanics More

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Always great service and pricing. Trustworthy employees and friendly staff. I wouldn't go anywhere else! Trustworthy employees and friendly staff. I wouldn't go anywhere else! More

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Excellent quality of workmanship. Work completed in a timely fashion. My vehicle was cleaner when I picked it up than when I brought it in for service. Work completed in a timely fashion. My vehicle was cleaner when I picked it up than when I brought it in for service. More

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Customer centric! ! They’re very knowledgeable, personable and take very good care of me and my vehicle. They don’t try to oversell or price gouge. ! They’re very knowledgeable, personable and take very good care of me and my vehicle. They don’t try to oversell or price gouge. More

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So far, I've bought two cars from White Bear Acura: A used 2011 and a used 2014 RDX, both excellent vehicles. The maintenance on both has been minimal in 12 years. The mechanics (Nick, Jesse, Matt and Mi used 2011 and a used 2014 RDX, both excellent vehicles. The maintenance on both has been minimal in 12 years. The mechanics (Nick, Jesse, Matt and Mike), the parts dept. (Scott and Lee), the service writers (primarily Luke but several others over the years) and current management team (Greg and Dee) have ensured I have never had any difficulties or issues with all necessary work done over an extended period of time. I am, in my recent visit, as in all my dozens of previous visits, fully satisfied on all levels, that is, with their courteous professionalism, their diagnostic thoroughness, their genuine care for my vehicle's optimum operational capacity and for each of their irreproachable service resolutions. Great job team! More

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Scheduling service was awesome. Staff was very accommodating. I was in & out in about an hour. Staff was very accommodating. I was in & out in about an hour. More

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Easy to schedule appointments online and the staff is friendly. Easy to pull into the service area, stop by the desk, and then wait inside with snacks and WiFi. It's a little out of my way but I'm happy friendly. Easy to pull into the service area, stop by the desk, and then wait inside with snacks and WiFi. It's a little out of my way but I'm happy to make the drive to receive service here. More

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Everyone is friendly and helps you feel welcome. I will only come to this location! I will only come to this location! More

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The White Bear Acura Service Team ALWAYS take great care of my TLX. As someone that invests in maintaining my TLX, my Advisor Lucas Lein (and othes) provides solid advices to keep my vehicle in tip top sha of my TLX. As someone that invests in maintaining my TLX, my Advisor Lucas Lein (and othes) provides solid advices to keep my vehicle in tip top shape. If you have an Acura I would highly recommend getting your servicing done here! More

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Good service and I was very satisfied until I got home and found coupons for service in my mail that day. I’ve had all service provided at this Acura dealer since car purchase in 2018 and feel they should and found coupons for service in my mail that day. I’ve had all service provided at this Acura dealer since car purchase in 2018 and feel they should offer the best rates to good customers. I’m not sure how much money I would have saved, at least $20 but likely up to $100. Guess I’ll just shop around before scheduling my next service. More

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