Luke Lien | Page 36
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
423 Reviews
Write a Review423 Reviews of Luke Lien
July 15, 2018
Very professional, very friendly and better than expected. I was very pleased with the way everything was handled. There was a loaner waiting for me, dropping off my car and getting a loaner took maybe 5 minu I was very pleased with the way everything was handled. There was a loaner waiting for me, dropping off my car and getting a loaner took maybe 5 minutes. Work was completed in a very timely manner, car was cleaned, very satisfied. Jordan and Luke were great to work with. More
Other Employees Tagged: Jordan Sprandel
July 12, 2018
Fast and Efficient Very friendly and fast service. I appreciate how nice it is dealing with Jacob Hewson who sold me the car and everyone I have worked with since. Very friendly and fast service. I appreciate how nice it is dealing with Jacob Hewson who sold me the car and everyone I have worked with since. More
Other Employees Tagged: Jacob Hewson , Donovan Brummond
July 12, 2018
Exceptional service, as always! Brought MDX in for routine maintenance and got a loaner vehicle. Service was done on time, and they even remedied an issue I asked about when dropping Brought MDX in for routine maintenance and got a loaner vehicle. Service was done on time, and they even remedied an issue I asked about when dropping off. More
Other Employees Tagged: Jordan Sprandel
July 10, 2018
Routine maintainence I am always taken care of in an efficient and friendly manner. My 2011 Acura runs as well today as it did when I bought it. White Bear Acura service e I am always taken care of in an efficient and friendly manner. My 2011 Acura runs as well today as it did when I bought it. White Bear Acura service employees get the credit for my car running so reliably. More
Other Employees Tagged: Jordan Sprandel
July 10, 2018
Oil change/tire rotation I've leased four Acuras in the last dozen years and had the pleasure of working with sales rep, Greg Rutt, each time. The professionalism, efficiency I've leased four Acuras in the last dozen years and had the pleasure of working with sales rep, Greg Rutt, each time. The professionalism, efficiency and great customer service started with him and I felt valued by everyone I've interacted beyond him in the service department. Thank you for running a top-notch shop, White Bear Acura! More
Other Employees Tagged: Ue Vang , Donovan Brummond, Greg Rutt
July 10, 2018
Great service great service people They know my car and know what is needed to be done to keep it in great running condition, all where very clear in describing what was to be done and They know my car and know what is needed to be done to keep it in great running condition, all where very clear in describing what was to be done and why. Staff is super nice friendly and understanding to your concerns. Only place I go to have my Forrester serviced. More
Other Employees Tagged: Greg Nichols , James Burton
July 08, 2018
License plate and key fob reprogramming Service was great. I arrived 15 mins early and they had no trouble accommodating me. I was in and out of there in under half an hour. Car was also was Service was great. I arrived 15 mins early and they had no trouble accommodating me. I was in and out of there in under half an hour. Car was also washed and vacuumed. More
June 30, 2018
Thumbs up! My visit was great, I asked if you guys could do two more services at the last moment after i dropped my car off, and Lucas said it was no problem, ve My visit was great, I asked if you guys could do two more services at the last moment after i dropped my car off, and Lucas said it was no problem, very satisfied! More
June 30, 2018
Frequent visitor I've been getting my cars serviced at this location for 25 years. Always courteous, prompt service. Have seen service technicians come and go, but ser I've been getting my cars serviced at this location for 25 years. Always courteous, prompt service. Have seen service technicians come and go, but service remains solid. Will drive the additional miles to continue with maintenance there. More
Other Employees Tagged: Matt Hanson
June 28, 2018
Very professional and resonably quick I dropped off my car for air bag replacement, it took only an hour! Lucas was very professional and even washed my car Squeaky clean! I dropped off my car for air bag replacement, it took only an hour! Lucas was very professional and even washed my car Squeaky clean! More

