Luke Lien | Page 43

Consistent Great Service Over the last 15+ years and 3 cars I've continued to frequent this dealership for all of my service needs. They're easy to work with, flexible, the fa Over the last 15+ years and 3 cars I've continued to frequent this dealership for all of my service needs. They're easy to work with, flexible, the facility is nice, and the only time I've ever had a problem with a service performed, they corrected it immediately and without hassle. I continue to drive out of my way to use this dealer. More

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Oil change Luke was great. Oil change with free car wash with floor mats was nice. Not cool with the radio station change and auto head light change. Other than Luke was great. Oil change with free car wash with floor mats was nice. Not cool with the radio station change and auto head light change. Other than that, it was perfect. Price point is worth it. More

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Awesome Always professional and courteous. No pressure to do extra services. I usually arrive early and they always get my vehicle in when I arrive. Love ge Always professional and courteous. No pressure to do extra services. I usually arrive early and they always get my vehicle in when I arrive. Love getting my car washed too! More

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Great service! It is great to help me resolve the problem. The complimentary car wash is also made me satisfied. The staff also helped me address a problem not relat It is great to help me resolve the problem. The complimentary car wash is also made me satisfied. The staff also helped me address a problem not related to the service, which is super nice. More

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Excellent service and very attentive Your staff always listens to what we have to say, polite and takes care of our concerns. We have stopped in with a problem at closing time and he fixe Your staff always listens to what we have to say, polite and takes care of our concerns. We have stopped in with a problem at closing time and he fixed what he could and told us when to come back. More

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Consistently good service I have been doing business with White Bear Subaru for about a dozen and have never been disappointed in their service. Luke has always been clear, cor I have been doing business with White Bear Subaru for about a dozen and have never been disappointed in their service. Luke has always been clear, cordial and prompt and has explained what has been done and what to plan for in the near future. I commend Luke on his professionalism and fully endorse the company for their good service. More

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No appointment, great service! Luke, thanks so much for taking care of my punctured tire on Friday afternoon. I so appreciate you finding a loaner car late on a busy Friday for me t Luke, thanks so much for taking care of my punctured tire on Friday afternoon. I so appreciate you finding a loaner car late on a busy Friday for me to get home, and as promised, the new tire was installed on Saturday morning, even though you weren't working that day. You're fantastic--thanks! More

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Great customer service I bring my Acura here for service regularly. I receive great customer service, balanced description of what is VIP-needed at the time & what can wait I bring my Acura here for service regularly. I receive great customer service, balanced description of what is VIP-needed at the time & what can wait, and what service maintenance/repair is needed & why, as well as itemized costs estimates. I am always given the option to decline or accept any service suggested or costs...upfront before any work is done! I highly recommend Whie Bear Acura Subaru. Sebastian More

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Excellent Service!!! The service tech Luke Lien was very friendly and helpful when I came in for my first oil change. He asked me how I liked my new car, if I had any issu The service tech Luke Lien was very friendly and helpful when I came in for my first oil change. He asked me how I liked my new car, if I had any issues, and informed there was a software recall. The oil change and software update took less time to do than expected. The service all around was exceptional, which is one of the reasons why I purchased a Subaru !!! More

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Excellent Customer Service I recently purchased a 2016 Subaru Forester. I had a great experiencing buying my first brand new vehicle, working with Scott. And just last week I I recently purchased a 2016 Subaru Forester. I had a great experiencing buying my first brand new vehicle, working with Scott. And just last week I took it in for the first oil change, and again had a flawless experience. Everyone was friendly and thorough and I also appreciated that they have a nice waiting room. Thanks for the awesome customer service! -Jennifer More

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