Luke Lien | Page 33
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
426 Reviews
Write a Review426 Reviews of Luke Lien
November 17, 2018
Four New Tires I had four new tires installed and complete tire balance and alignment. All work was done in the expected time frame and the car was washed and cleane I had four new tires installed and complete tire balance and alignment. All work was done in the expected time frame and the car was washed and cleaned inside. A new MDX was provided as a loaner car. More
November 17, 2018
New Customer This was my first time getting my TLX serviced. Everyone in the service dept was very pleasant. They finished servicing my car in under the time that This was my first time getting my TLX serviced. Everyone in the service dept was very pleasant. They finished servicing my car in under the time that was quoted and kept me in the loop via text messages. That allowed me to work in the waiting area without getting interrupted. It was a great experience. More
November 15, 2018
Customer Service I am please with James Burton people relationship skills. He took the time to answer my concerns and discuss the product and why I need the new batter I am please with James Burton people relationship skills. He took the time to answer my concerns and discuss the product and why I need the new battery. Very Pleased.with James More
Other Employees Tagged: Donovan Brummond, James Burton
November 15, 2018
Car crew does the job! Work was done and no problems were encountered, all was most professional. Recommended work was documented and explained and the car continues to per Work was done and no problems were encountered, all was most professional. Recommended work was documented and explained and the car continues to perform like new! Attention to the details is evident in all they do, I was satisfied. More
Other Employees Tagged: James Burton
November 15, 2018
Incredible Service. First of all, I want to say thank you to the men I worked with at the Luther White Bear Acura Subaru: Julius was a calm, clear, personable, and pro First of all, I want to say thank you to the men I worked with at the Luther White Bear Acura Subaru: Julius was a calm, clear, personable, and professional salesman. He worked tirelessly to make sure that I got the car that I wanted and needed. He showed me the ins-and-outs of how my new car worked, and took me on a test drive that explored the capabilities of that particular vehicle. He was also on hand when I had questions after I drove away. Rick, Peter, and the service department individuals went over and above. Truly, I don't know what I would have done without their outstanding work and care for their customers. This is my second buying experience with Luther, and this experience will make me their customer for life. More
Other Employees Tagged: Peter Yang, Julius Bwabye , Rick Johnson
November 14, 2018
great service I've been coming here for years. The service department has always does a great job! I usually wait for my car and its always been ready when promised I've been coming here for years. The service department has always does a great job! I usually wait for my car and its always been ready when promised More
Other Employees Tagged: James Burton
November 12, 2018
My amazing experience Everyone there is friendly and works efficiently! They were able to get me in and out sooner than I thought! They also assisted me in getting a loaner Everyone there is friendly and works efficiently! They were able to get me in and out sooner than I thought! They also assisted me in getting a loaner car the very same day because I needed to leave my car overnight! I loved the service and they resolved my car issues in a timely manner. I would go back anytime if I have any issues. More
November 12, 2018
Easy scheduling, friendly service staff Easy online scheduling. Service staff is friendly. My vehicle is just 2 years old, so no problems, just routine service. Lounge area has coffee, tea, Easy online scheduling. Service staff is friendly. My vehicle is just 2 years old, so no problems, just routine service. Lounge area has coffee, tea, water, fruit, snack bars, and comfortable seating area. More
November 09, 2018
Professional and Friendly Service The service I received was great. I had a brand new loaner Acura MDX which was a plus!!! The work needed was done in a timely way. i will go back to t The service I received was great. I had a brand new loaner Acura MDX which was a plus!!! The work needed was done in a timely way. i will go back to them if I ever need work done on my Acura MDX. More
Other Employees Tagged: Lee Her
November 06, 2018
Prompt and Courteous Service Oil change plus tire rotation scheduled and performed competently and quickly. And they threw in a car wash! Comfortable waiting room, with the added Oil change plus tire rotation scheduled and performed competently and quickly. And they threw in a car wash! Comfortable waiting room, with the added bonus and being able to turn down the sound of the TV! More

