Luke Lien | Page 32
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
426 Reviews
Write a Review426 Reviews of Luke Lien
December 01, 2018
Went in for an oil change and came home with a new car! The service on my Acura has always been great, after 10 years it was time for an update as I was thinking about a trade, lease, or outright purchase. The service on my Acura has always been great, after 10 years it was time for an update as I was thinking about a trade, lease, or outright purchase. My sales rep was very good in explaining the pros and cons of all aspects and helped me make an informed decision on purchasing a slightly used MDX with all of the bells and whistles that I wanted. No buyers remorse here and very happy with the new edition to the family. The finance department helped make the purchase a smooth transition as well. More
Other Employees Tagged: John Weinand , Rae Walls
November 30, 2018
Excellent Service Had an appointment for service - got right in & the service was completed in a timely fashion. I love the text message service - Car was returned clea Had an appointment for service - got right in & the service was completed in a timely fashion. I love the text message service - Car was returned clean - Love the service More
November 28, 2018
Good experience They performed the safety recall in the prescribed time. They also went beyond by cleaning the floor mats that had a lot od firt from construction ne They performed the safety recall in the prescribed time. They also went beyond by cleaning the floor mats that had a lot od firt from construction near home. More
November 24, 2018
Great service I have always had my car serviced at White Bear Acura. They answer my questions thoroughly, are always polite, and my car is returned vacuumed and was I have always had my car serviced at White Bear Acura. They answer my questions thoroughly, are always polite, and my car is returned vacuumed and washed. They also offer a loaner car. More
Other Employees Tagged: James Burton
November 23, 2018
Great dealership I’ve purchased 3 Acura vehicles from White Bear Acura. They performed all the service needs on all 3 vehicles and I’ve been very pleased with the sale I’ve purchased 3 Acura vehicles from White Bear Acura. They performed all the service needs on all 3 vehicles and I’ve been very pleased with the sales and service teams at this dealer. I highly recommend them! More
Other Employees Tagged: Greg Nichols , Donovan Brummond, Brad Knutson
November 21, 2018
Great Oil change. Same day appointment was available was great because i was going out of town next day. On time, friendly, quality work. I go here for all Oil change. Same day appointment was available was great because i was going out of town next day. On time, friendly, quality work. I go here for all Acura MDX service. More
November 20, 2018
Great Service Luke was great! He was very helpful in ensuring that my vehicle was fixed in a timely manner. All issues and concerns were addressed. Thank you! Luke was great! He was very helpful in ensuring that my vehicle was fixed in a timely manner. All issues and concerns were addressed. Thank you! More
November 18, 2018
Great service experiences We came four years ago to White Bear after moving to the area from Southern Minnesota. We were looking for a dealership to service our 2014 Forester. We came four years ago to White Bear after moving to the area from Southern Minnesota. We were looking for a dealership to service our 2014 Forester. From our very first visit we were impressed by the welcoming attitude of all the WB staff and the excellent service. We have continued bringing our business to WB. This fall we wanted to trade our 2008 Camry for a used Forester as my wife and I both preferred the Subaru all wheel drive for winter driving. Max Knutson helped us find the right used Forester for us and all the sales personnel were courteous, friendly and expressed a genuine concern that we got the right used car for our needs and a fair price for our Camry. We chose a 2010 Forester and are happy WB customers. More
Other Employees Tagged: Max Knutson , Nicole Wood
November 17, 2018
Professional and prompt service! Great customer experience -- driving in to check the vehicle in, explanation of service to be done, clear completion time expectation, great lobby for Great customer experience -- driving in to check the vehicle in, explanation of service to be done, clear completion time expectation, great lobby for work or leisure, and outstanding customer service across the board. More

