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Luke Lien

Overview Reviews (423)

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Luke Lien

Luke Lien | Page 21

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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4.9

423 Reviews

Overview Reviews (423)

4.9

423 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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423 Reviews of Luke Lien

September 19, 2020

Dealership Rating

Employee Rating

Our vehicle was in for service needs. Luke and the service team provided great customer service, communication, etc. It was also helpful to communicate with your team via text. We will be back for f service team provided great customer service, communication, etc. It was also helpful to communicate with your team via text. We will be back for future needs. More

by Ah

Verified Customer

Customer Service

Recommend Dealer

Yes

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Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad Luke and our team were able to provide a good experience for you and that you found the text communication helpful. Thank you for your support and we look forward to seeing you again in the future.

September 09, 2020

Dealership Rating

Employee Rating

My experience here has always been a good one. The car gets some tough usage, but the regular care it's given has kept its performance dependable. That care has been delivered with efficiency and courtesy gets some tough usage, but the regular care it's given has kept its performance dependable. That care has been delivered with efficiency and courtesy, as well. Reliable service is their best hallmark! More

by linda77

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Ue Vang , James Burton, Matt Hanson, Peng Lee, Nicole Love

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Sep 09, 2020 -

White Bear Acura Subaru responded

Thank you for your kind words. Keeping up on the required maintenance is always best practice. Thank you for your support.

August 31, 2020

Dealership Rating

Employee Rating

Great Service Would definitely go back Very clean Great Service Would definitely go back Very clean lounge and bathrooms. Great Service Would definitely go back Very clean lounge and bathroom Great Service Would definitely go back Very clean lounge and bathrooms. Great Service Would definitely go back Very clean lounge and bathrooms. Friendly people. Y More

by Mahmoud

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 31, 2020 -

White Bear Acura Subaru responded

Thank you for your kind words. We try our best to keep our facility as clean as possible. Thank you for your support.

August 23, 2020

Dealership Rating

Employee Rating

Very helpful and courteous. Facility very clean and comfortable. Nick helped me to pair my new iPhone with my car and answered a couple of other questions I had. comfortable. Nick helped me to pair my new iPhone with my car and answered a couple of other questions I had. More

by DJONES0848

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nick

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Aug 31, 2020 -

White Bear Acura Subaru responded

We're glad Nick was able to help you pair your phone and address your other concerns. We try our best to keep our facility as neat and clean as possible, especially during these troubled times. We look forward to your continued support.

August 19, 2020

Dealership Rating

Employee Rating

They always do a great job and are friendly and courteous. I've never been disappointed and things done right the first time and on time. Great service and staff! courteous. I've never been disappointed and things done right the first time and on time. Great service and staff! More

by BREINERS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Matt Hanson, Manya Love, Nicole Love

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Aug 31, 2020 -

White Bear Acura Subaru responded

Thank you for your kind words. We always try our best to make our guests' experience as good as we can so it's nice to hear when they appreciate our hard work. We look forward to your continued support.

August 17, 2020

Dealership Rating

Employee Rating

Awesome place for both buying a car and service. Even waiting for maintenance is an enjoyable experience. Employees are so super nice and place it so pretty. waiting for maintenance is an enjoyable experience. Employees are so super nice and place it so pretty. More

by kketterhagen

Recommend Dealer

Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj , Jake Buckles, James Burton, Nena Downey, Doug Hanson, Matt Hanson, Manya Love, Nicole Love

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Aug 29, 2020 -

White Bear Acura Subaru responded

Thank you so much for your kinds words. We try our best to keep the place looking pretty. We're glad our team was able to provide you with a good experience and we look forward to your continued support.

July 30, 2020

Dealership Rating

Employee Rating

Great Experience Wonderful service. The salesperson was professional and helpful. He explained the technology of my RDX which was different than my previous vehicle. Wonderful service. The salesperson was professional and helpful. He explained the technology of my RDX which was different than my previous vehicle. I have been a loyal customer for over 10 years. More

by Louise45

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Pia Vang, David Ringsred

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Aug 18, 2020 -

White Bear Acura Subaru responded

We thank you for your continued business and hope to continue it in the future!

July 29, 2020

Dealership Rating

Employee Rating

I absolutely love these guys they made my dreams come true Peter Yang went the extra mile to make it happen along with Max Knutson and Rick Johnson thanks for making this girl happy true Peter Yang went the extra mile to make it happen along with Max Knutson and Rick Johnson thanks for making this girl happy More

by BURRELLKELLIE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Johnson, Peter Yang, Max Knutson

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Aug 18, 2020 -

White Bear Acura Subaru responded

We're happy to hear we could make you happy! We hope to see you again in the future!

July 26, 2020

Dealership Rating

Employee Rating

Always a great experience! Time and cost estimates are accurate and they provide great customer service! I know my vehicle and I are being taken care of at White Bear Acura. accurate and they provide great customer service! I know my vehicle and I are being taken care of at White Bear Acura. More

by crtreau

Verified Customer

Recommend Dealer

Yes

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Aug 17, 2020 -

White Bear Acura Subaru responded

We're happy to hear that we're able to continue delivering great experiences for you and that Luke and our technicians are able to take care of both you and your vehicle. We hope to continue doing business with you in the future.

July 26, 2020

Dealership Rating

Employee Rating

White Bear Acura delivered what they promised. I trust them with my TLX to keep it in tip top shape and their Techs know their stuff! them with my TLX to keep it in tip top shape and their Techs know their stuff! More

by bill-ware

Verified Customer

Recommend Dealer

Yes

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Aug 17, 2020 -

White Bear Acura Subaru responded

We're happy to continue servicing your TLX and we're happy to hear that Luke and the technicians are able to help. We hope to continue doing business with you in the future.