Luke Lien | Page 20
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
423 Reviews
Write a Review423 Reviews of Luke Lien
December 03, 2020
Jake and Luke are the best I’ll always go there for all my vehicles. Thank you guys Keep up the good work. All those guys are great to deal with! my vehicles. Thank you guys Keep up the good work. All those guys are great to deal with! More
Other Employees Tagged: Jake Buckles, James Burton, Doug Hanson, Matt Hanson, Manya Love, Nicole Love
November 25, 2020
Everyone is very knowledgeable and accommodating. Have been going for years and have always had a good experience. Have worked with James and Lucas in service department and have been very happy with thei been going for years and have always had a good experience. Have worked with James and Lucas in service department and have been very happy with their service. More
Other Employees Tagged: James Burton
October 31, 2020
Very pleased with my car and the care it gets at Subaru. I love having a Subaru. It's been just a great car. And the dealership has been very good to me. I love having a Subaru. It's been just a great car. And the dealership has been very good to me. More
Other Employees Tagged: Greg Nichols, Dee Dhanraj, Ue Vang , Nena Downey, Matt Hanson, Peng Lee, Manya Love, Nicole Love
October 17, 2020
It was an average experience. I definitely didn't feel like they were appreciative of my business. More cut and dry. No one was rude or anything, but when I had a repair during the 30 day warranty the s like they were appreciative of my business. More cut and dry. No one was rude or anything, but when I had a repair during the 30 day warranty the sales guy wouldnt email me back. I had to email the manager and he didn't respond, a tech responded instead. They fixed the issue so that is good, but not exceptional customer service. I felt like I got a good deal and good car so all and all it was a fine experience. More
Other Employees Tagged: Mark Samuelson
October 04, 2020
October 02, 2020
I have sent my Acura cars for service ever since I owned them This last service I told them to check everything because I am going on a trip to Philadelphia and DC. My son found the car not running smooth them This last service I told them to check everything because I am going on a trip to Philadelphia and DC. My son found the car not running smoothly. He found the air Filter was dirty and brakes not feeling good Thank you Lydia Hatterschide More
Other Employees Tagged: James Burton
September 27, 2020
Great service, fair prices and fast completion on the job! The job was completed and I had a clean are to boot. Acura Subaru always returns my car clean and go the extra step to wash my flor mats as we job! The job was completed and I had a clean are to boot. Acura Subaru always returns my car clean and go the extra step to wash my flor mats as well. SUPER PEOPLE!!! More
Other Employees Tagged: Jake Buckles
September 24, 2020
After 30 years of dealership loyalty (at another brand name dealership) I was told I should go someplace else; they couldn’t help me get my payments lower. That recommendation lead me to White Bear Lake name dealership) I was told I should go someplace else; they couldn’t help me get my payments lower. That recommendation lead me to White Bear Lake Subaru. Everyone was so nice and HONEST. They confirmed what I had figured out about what the other dealership did and did not disclose. Shame on them for not providing full disclosure. Shame on me for not taking the time to read every line. White Bear Subaru worked with me at length to help me get a fabulous Forester at monthly payments I can afford. Everyone was fabulous to work with through the whole process. More
Other Employees Tagged: Seth Vander Loop, Landon Medvec, Dan Reinhardt , Peng Lee

