Louis Polos

Everyone was friendly and very helpful! It was a wonderful experience! I love my LINCOLN! more than I ever thought. I would. Thank you for a wonderful experience. It was a wonderful experience! I love my LINCOLN! more than I ever thought. I would. Thank you for a wonderful experience. More

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The salesman was very personable and helpful. He made great recommendations and gave me multiple options. I would highly recommend Klaben Ford and Louis! He made great recommendations and gave me multiple options. I would highly recommend Klaben Ford and Louis! More

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Louis and the team were so accommodating and flexible with this entire process. I have a very busy schedule and could not spend a lot of in person time at the dealership and they did everything to make s with this entire process. I have a very busy schedule and could not spend a lot of in person time at the dealership and they did everything to make sure that my needs were met. I couldn't be happier and I would definitely refer the team and Louis to others who need service and/or the purchase of a car. More

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Louis was fantasic. The whole experience was great. Both him and Mr. Klabin made us feel at ease and comfortable through the whole process. Thank you so much for everyth The whole experience was great. Both him and Mr. Klabin made us feel at ease and comfortable through the whole process. Thank you so much for everything! More

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Michael, Louis, Angela and the whole Klaben team were incredible to partner with. I would absolutely recommend this dealership to anyone looking for a new Ford or Lincoln! incredible to partner with. I would absolutely recommend this dealership to anyone looking for a new Ford or Lincoln! More

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Love the way you are doing business with the company I love the company it’s there for me love the company it’s there for me More

by JERZAUL123 Verified Customer Verified Customer

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Louis was great and easy to work with. He had patience and very kind. He took his time and let me take my time deciding on a car. The whole experience was a positive one. Everyone was so n He had patience and very kind. He took his time and let me take my time deciding on a car. The whole experience was a positive one. Everyone was so nice. There was only one issue that we had after the sale and that was the windshield wiper fluid tube. Had a hole in it and had to be fixed. Not the end of the world. We also couldn’t find my original license plate. Somehow it got misplaced. I’m sure it will show up. Thank you so much to Louis and Angela for your kindness and patience. More

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Chris & Louis provide excellent customer service & truly care about you as a customer. During the shopping process they give you space & time to contemplate your decision. They also worked really hard to en care about you as a customer. During the shopping process they give you space & time to contemplate your decision. They also worked really hard to ensure I would leave in the car I wanted at the price I wanted. I've been working with Klaben for years & have never been disappointed. Great service, communication & integrity. More

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This is my 6th vehicle that I leased from Klaben. Louis Polos helped me to spec out the vehicle that I wanted and then put an order in for me. He kept me updated on the status of my vehicle through Louis Polos helped me to spec out the vehicle that I wanted and then put an order in for me. He kept me updated on the status of my vehicle throughout the process. Since I live in Pittsburgh, all communication was via email or text. When the new Bronco arrived, we spent about an hour at the dealership, 15 minutes working with Angela Mazzagatti in the finance department and 45 minutes going through features and settings with Louis. I can highly recommend working with Louis as he has great knowledge of his products. You will be pleasantly surprised if you buy or lease from Klaben and Louis Polos. More

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The sales group was very helpful, they go the extra mile. There were a few kinks with the service department. I can’t rate people I haven’t had the pleasure to do business with. The overall experience wa There were a few kinks with the service department. I can’t rate people I haven’t had the pleasure to do business with. The overall experience was very good. The experience with the finance dept. was okay, it wasn’t Justins fault it was the process of trying to sell additional coverage on the warranty. When I give an average on the speed of the process I’m actually giving an OK, it took too long because of pushing extra warranty More

by tdevans1220 Verified Customer Verified Customer

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