Lou Romano
Certified Pre Owned Sales Manager
Mercedes-Benz of Edison - A Ray Catena Dealership
910 U.S. 1
Edison, NJ 08817
48 Reviews
Write a ReviewIndustry Experience
41 yrs, 3 mos
Languages Spoken
English
48 Reviews of Lou Romano
September 14, 2024
This was our first visit to Marcedes Ray catena, Edison. The deal and the overall experience was great. Hussain was best. Thank you. The deal and the overall experience was great. Hussain was best. Thank you. More
Other Employees Tagged: Hussien Azab
April 28, 2024
My experience with the purchase of a pre-owned SL550 was nothing short of exceptional. The salesperson, Mitch Patlock, was particularly attentive, listening carefully to my needs and presenting a variety of nothing short of exceptional. The salesperson, Mitch Patlock, was particularly attentive, listening carefully to my needs and presenting a variety of options with patience and expertise. The sales manager, Lou Romano, was also exceptional, contributing to a seamless and pleasant transaction. The entire team, including the compliance officer who handled the paperwork and the delivery specialist who meticulously explained every feature, was outstanding. The staff's friendliness and eagerness to assist were the cherries on top of an already delightful experience. The SL550's performance on the road is remarkable, with agile handling and a robust engine that responds with vigor. Equally impressive is the vehicle's luxurious interior, which boasts premium materials, exquisite craftsmanship, and an array of comforts that envelop you in sophistication and style. Nestled in the heart of our community, the dealership's convenient location made the entire process even more seamless. It is with complete sincerity that I declare our loyalty to this dealership. My family and I have been so impressed with the service and quality that we've decided to become lifelong customers. The level of service I received is a testament to the excellence that Mercedes Benz and Ray Catena stand for. It was an all-around superb experience that truly reflects the prestige of the brand. More
Other Employees Tagged: Anthony Marino, Jill Sardina, Mitchell Patlock
April 23, 2024
Flawless service. I couldn't be more satisfied with my purchase experience at Mercedes-Benz of Edison. Jim Todd, and the entire team were knowledgeable and professio I couldn't be more satisfied with my purchase experience at Mercedes-Benz of Edison. Jim Todd, and the entire team were knowledgeable and professional; overall what a Mercedes-Benz purchase should be. More
Other Employees Tagged: Jim Todd, Jenna Cyrgalis, Jill Sardina
March 07, 2024
The staff here, especially Joe, was easy to work with and very accommodating! Smooth and easy experience. very accommodating! Smooth and easy experience. More
Other Employees Tagged: Chuck Luciano, Jack Goldberg, Leon Pereldik, Anthony Marino, Christina Colucci, Brandon Zarzecki, Joseph Sangimino, Giuseppe Salvitti
January 05, 2024
The end of lease buying was very smooth and stress free. Thanks to great customer service from Jill, Leon and Lou. 100% satisfaction experience Thanks to great customer service from Jill, Leon and Lou. 100% satisfaction experience More
Other Employees Tagged: Leon Pereldik, Jill Sardina
December 27, 2023
Always striving to make the customer happy. 5 star service all the time they never fail to impress 5 star service all the time they never fail to impress More
Other Employees Tagged: Vincent Peluso, Vince Peluso Jr., Douglas Wells, John Kelly, Rosie Badalamenti
August 30, 2023
Wonderful customer service by John Kelly from the 1st conversation to meeting at the dealership conversation to meeting at the dealership More
Other Employees Tagged: Anthony Marino, John Kelly
August 29, 2023
I had an exceptional experience working with Jill at Mercedes Benz of Ray Catena. Her in-depth knowledge of the cars, patience in answering all my questions, and genuine enthusiasm made my car-buying jo Mercedes Benz of Ray Catena. Her in-depth knowledge of the cars, patience in answering all my questions, and genuine enthusiasm made my car-buying journey smooth and enjoyable. She went above and beyond to ensure I found the perfect vehicle that met my preferences and needs. Her professionalism and friendly demeanor truly set her apart. I highly recommend Jill to anyone seeking a seamless and delightful car-buying experience. More
Other Employees Tagged: Anthony Marino, Jill Sardina
August 28, 2023
My experience with Barry Martin at Ray Catena in Edison was yextraordinary. He was extremely helpful from the start to the finish in purchasing my mercedes. Barry was a topnotch salesman in every way! 👍 was yextraordinary. He was extremely helpful from the start to the finish in purchasing my mercedes. Barry was a topnotch salesman in every way! 👍 More
Other Employees Tagged: Barry Martin
August 24, 2023
JIll is Amazing! What started out as a hiccup in the process was completely turned around. At no fault of the sales department, however Jill Sardina never gave up un What started out as a hiccup in the process was completely turned around. At no fault of the sales department, however Jill Sardina never gave up until my concerns were rectified 100%. She treated me with care as if I was a family member. While nothing in life is perfect, its often how things are handled which give us an opinion of bad or good service. I can honestly say that I will probably buy every car i own moving forward from Jill and this dealership. The experience turned out to be amazing. (Special shoutout to Nick Bova in Service who is equally as amazing!) More
Other Employees Tagged: Jill Sardina , Nick Bova