Douglas Wells

My friend and his father just just lease two Mercedes in one month from this dealership. They were treated like absolute garbage. I just don’t understand, except for the fact that they’re Sri Lankan and may one month from this dealership. They were treated like absolute garbage. I just don’t understand, except for the fact that they’re Sri Lankan and maybe their skin being so dark. These are the sweetest people I have ever met. I couldn’t believe any part of the story and the next day he needed to go in to pick up his license plates so I went with him. 8 salesman and the sales manager all ignored him or stared at him. Not one came up and said hello to him. This is the day after releasing the second car in a month. What is wrong with these people. I’m an investment banker and I know they only make money selling cars, repairing cars, and financing cars, and after that it’s nothing but referral and repeat. How can he ever get a referral from someone they treated so badly. I just I am so confused. I wouldn’t be writing this review if I hadn’t witnessed it in person. It must’ve cost $20 million to build this beautiful dealership. Why would you squander any goodwill that could help you support the $20 million investment in the dealership. My name is Michael Praver. More

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was a customer here for over 40 years. I worked here as well for over 8 years. What used to be the most reputable and honest dealership in NJ. Sadly has lost its integrity. We have purch I worked here as well for over 8 years. What used to be the most reputable and honest dealership in NJ. Sadly has lost its integrity. We have purchased many cars from here after my employment ended with fairly and easy transactions. My latest experiences over the past 3 vehicles has been tarnished. The dealership has become run my managers who seem more concerned with their ego then their customers. The rude responses and lack of care were quite evident. Upon the purchase of another vehicle. $100k list. Was rudely told no discounts !! Take it or leave it. Even though Mercedes was offering $3500 in conquest and fleet rebates they refused to apply it. Besides that. The $799 bank fee that Mercedes shows on all their offers is $1099 here. They also charge a documentation fee of $899 ??? This is illegal in NY and seems NJ turns a blind eye. Price gouging is the name of the game here. Ray Catena is no longer able to work so you are dealing with rude and unqualified managers. This review will no doubt be taken down as they have dealings with dealerrater. I will post it as many times using other emails so my point is recorded. Shop elsewhere. NY dealers charge $799 bank fee $175 doc fee. Already saved you $1000. More

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Vince was fantastic. Very professional and well experienced. This is my 5th mercedes and I will only go to Ray Catena now because of Vince and Doug Wells. Great people g Very professional and well experienced. This is my 5th mercedes and I will only go to Ray Catena now because of Vince and Doug Wells. Great people great experience. More

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We came in looking for a new Mercedes-Benz. Jim walked us around the dealership, looking at all different vehicles and we picked the perfect vehicle. We want to thank him very much for all this Jim walked us around the dealership, looking at all different vehicles and we picked the perfect vehicle. We want to thank him very much for all this effort. More

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Move all my needs. He picked out the perfect Mercedes-Benz for our family. Jim is the best. He picked out the perfect Mercedes-Benz for our family. Jim is the best. More

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I have purchased a number of vehicles over the years, and I can say without hesitation that Leon Pereldik provided the best car-buying experience I have ever had. What sets Leon apart is that he is not fo I can say without hesitation that Leon Pereldik provided the best car-buying experience I have ever had. What sets Leon apart is that he is not focused on selling you a car—he is focused on helping you find the right car. From our very first conversation, he listened carefully, answered every question honestly, and guided me through the process without pressure or sales tactics. His knowledge, professionalism, and patience were exceptional. What impressed me even more was what happened after the sale. Most salespeople disappear once the paperwork is signed. Leon did the exact opposite. Whenever I had a question, needed assistance, or wanted clarification on a feature, he responded immediately. It never felt like I was bothering him. He consistently made himself available and followed through on everything he promised. In today’s world, outstanding customer service is rare. Leon delivers it every single day. He genuinely cares about his clients and treats them with respect, integrity, and professionalism. He is a tremendous asset to Ray Catena and the type of person every dealership wishes they had representing their brand. If you’re considering a vehicle, do yourself a favor and call Leon Pereldik. You won’t just get a great car—you’ll get an advocate, a trusted advisor, and the best automotive sales experience you could ask for. More

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The most professional and courteous dealership I have ever dealt with. I would recommend them to all my friends and relatives ever dealt with. I would recommend them to all my friends and relatives More

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Vince Jr was great start to finish! Super helpful even during a holiday weekend. Helped me figure out what was best for me. Driving off today in my new car. Awesomeness. Super helpful even during a holiday weekend. Helped me figure out what was best for me. Driving off today in my new car. Awesomeness. More

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Vince Peluso and his father helped my family take possession of the perfect summer car in the GLE53 cabriolet. They went above and beyond to make this an easy and wonderful experience. I’d also lik possession of the perfect summer car in the GLE53 cabriolet. They went above and beyond to make this an easy and wonderful experience. I’d also like to thank Doug Wells for once again helping me get the perfect Mercedes More

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Damian made my car purchasing process a breeze. Plus it was pleasant and fun. He was genuinely happy for me and reiterated that I may contact him at any time with questions/concerns. I am thankful Plus it was pleasant and fun. He was genuinely happy for me and reiterated that I may contact him at any time with questions/concerns. I am thankful for my new vehicle (Ahhh!) and most certainly recommend Damian/Ray Catena. Also a big thank you to Doug Wells! More

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