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Mitchell Patlock

Overview Reviews (87) Inventory (647)

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Mitchell Patlock

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Mercedes-Benz of Edison - A Ray Catena Dealership

910 U.S. 1
Edison, NJ 08817

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4.8

87 Reviews

Overview Reviews (87) Inventory (647)

Dealership Experience

2 yrs, 8 mos

Languages Spoken

English

4.8

87 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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87 Reviews of Mitchell Patlock

September 12, 2026

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Employee Rating

I had a great experience. Mitchell was super knowledgeable, helpful and accommodating. Easiest experience ever !! Everything was perfect ! Mitchell was super knowledgeable, helpful and accommodating. Easiest experience ever !! Everything was perfect ! More

by cindybraunstein

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Recommend Dealer

Yes

August 31, 2026

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Great experience easy and quick to work with. Same day deal. Very happy with this experience. Same day deal. Very happy with this experience. More

by Cs

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Recommend Dealer

Yes

August 31, 2026

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Came in an we were able to get car same day! Smooth and easy experience Smooth and easy experience More

by Af

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Recommend Dealer

Yes

August 29, 2026

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Excellent Service! I am very pleased to announce how grateful and extremely satisfied I am with Mitch Patlock. I look forward to continued business with him. He is als I am very pleased to announce how grateful and extremely satisfied I am with Mitch Patlock. I look forward to continued business with him. He is also very polite and patient and as a customer this is well appreciated! More

by Yolyr719

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Recommend Dealer

Yes

August 29, 2026

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Great dealership great salesman mitch padlock very accommodating to my needs great experience with this dealership accommodating to my needs great experience with this dealership More

by Reuben71911

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Recommend Dealer

Yes

August 12, 2026

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Excellent customer service! The staff was very attentive and made my experience effortless and time efficient. They found me the perfect vehicle to fit my needs! The staff was very attentive and made my experience effortless and time efficient. They found me the perfect vehicle to fit my needs! More

by Mggs414

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Recommend Dealer

Yes

Aug 15, 2026 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for your 5-star review! We are so pleased to hear that our team provided the level of service you expected. We appreciate your trust and look forward to welcoming you back.

August 01, 2026

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Very disappointing experience. The service was poor, especially the salesperson, who was unprofessional and unhelpful throughout the process. Because of this experience, I will not The service was poor, especially the salesperson, who was unprofessional and unhelpful throughout the process. Because of this experience, I will not return to this dealership, and I have recommended that my friends look elsewhere. I expected much better customer service and professionalism. More

by Martin

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Recommend Dealer

Aug 05, 2026 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Hi Martin, Thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet the high standards of customer service and professionalism that we strive to provide every guest at Ray Catena Mercedes-Benz of Edison. We would appreciate the opportunity to learn more about what happened and discuss your experience personally. Please contact our management team at your earliest convenience by calling the dealership and asking for a manager, or reply here with the best phone number or email address where we can reach you. Your feedback is important to us, and we hope you'll give us the opportunity to better understand your concerns and work toward making things right. thanks Doug Wells dwells@raycatena.com

August 01, 2026

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Very professional and knowledgeable. I appreciate all the help and would definitely recommend Mitch Patlock I appreciate all the help and would definitely recommend Mitch Patlock More

by Abdulmunaum786

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Finance Experience

Recommend Dealer

Yes

Aug 01, 2026 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for your excellent review! We are proud of our team and their dedication to creating a smooth, enjoyable, and memorable experience for our clients. We appreciate your business and welcome you to the Ray Catena family.

August 01, 2026

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Couldn’t have asked for a better experience. Professional, helpful and truly cares about the customer. Professional, helpful and truly cares about the customer. More

by Mukaram.noraze786

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Recommend Dealer

Yes

Aug 01, 2026 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Your kind words mean so much to us. Thank you for choosing Ray Catena Mercedes-Benz of Edison and for sharing your experience. We appreciate your trust and look forward to continuing to exceed your expectations.

July 31, 2026

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great customer service in sales. I was very pleased and would highly reccomend this dealership I was very pleased and would highly reccomend this dealership More

by twinz1122

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Recommend Dealer

Yes

Other Employees Tagged: Anthony Marino, Jenna Marino

Jul 31, 2026 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

We couldn't be happier to hear about your experience! Thank you for your 5-star review and for allowing us to assist you. We hope you enjoy every mile in your Mercedes-Benz and look forward to seeing you for your future automotive needs.

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