Lori Gong

Nice place. Clean environment. Friendly employees. I would trust this dealership with the birth of my next child. Clean environment. Friendly employees. I would trust this dealership with the birth of my next child. More

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They did not do a good job so I had to go back to fix it AGAIN. The fix was an alignment and when I got my car back the wheel was not centered!!!!!! Xavier never ordered my parts I had to call and do it all AGAIN. The fix was an alignment and when I got my car back the wheel was not centered!!!!!! Xavier never ordered my parts I had to call and do it all myself. Then they tried to scam me and charge me more than they said it would be. I showed them the paperwork and they fixed my pricing. HORRIBLE! The worst Toyota I have ever been at. Everything had issues. From my car work to ordering parts and pricing. Also, Xavier is rude terrible costumer service. Some lady that was taking keys and getting the cars in is horrible too. How come all employees are bad in every single department of this location. I would understand one bad employee but all of them? Wow More

by maldonadokehily Verified Customer Verified Customer

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As I was in for a recall for the replacement of air bag sensors. On the first visit I inquired about the check engine light being on and asked what it would cost for an estimate. As I have a reader at home sensors. On the first visit I inquired about the check engine light being on and asked what it would cost for an estimate. As I have a reader at home I was able to see the code and clear it, but it came right back. I was just wondering how today when I picked up my car that the check engine light was off. I drove at least 50 miles today and it never came back. No mention of this was conveyed to me that it was cleared or why. More

by pgruenwald1 Verified Customer Verified Customer

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Service was prompt and courteous. Waiting area was clean and pleasant. I will be back. Waiting area was clean and pleasant. I will be back. More

by c13135 Verified Customer Verified Customer

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Lori is top notch when it comes to customer service at Hieser. She went above and beyond for this customers service. Thank you Lori. Hieser. She went above and beyond for this customers service. Thank you Lori. More

by lucasdarlene31 Verified Customer Verified Customer

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The technician was very professional and was able yo diagnose and repair my car expeditiously. diagnose and repair my car expeditiously. More

by JEWELRYBYDANIELLE Verified Customer Verified Customer

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Except for the $160 fee for getting an estimate and seemingly again overfilling the engine oil, they do it in a reasonable amount of time. seemingly again overfilling the engine oil, they do it in a reasonable amount of time. More

by pgruenwald1 Verified Customer Verified Customer

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When you have a appointment you shouldn’t have to wait one hour and 45 minutes for a tire rotation. one hour and 45 minutes for a tire rotation. More

by jamesgreBig Jimgor Verified Customer Verified Customer

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Easy to make appointment staff are professional and respectful they are also timely. They do good and lovely. respectful they are also timely. They do good and lovely. More

by OGAKANDE Verified Customer Verified Customer

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The detail in your cars is exceptional and would come back over and over again just for the detail work,who ever is doing it deserves a raise thank you. back over and over again just for the detail work,who ever is doing it deserves a raise thank you. More

by quincylucas35 Verified Customer Verified Customer

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