Locke Reynolds
Locke Reynolds at Crest Volvo Cars
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Locke Reynolds

Volvo Certified Business Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9
62 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

3 yrs, 9 mos

Languages Spoken

English English

4.9

62 Reviews

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62 Reviews of Locke Reynolds

November 21, 2024

Dealership Rating
Employee Rating

Ricardo and the rest of the team was excellent. We felt that they were thorough and communication was great! More

by pepper6102
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Ricardo Riojas

September 29, 2024

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Excellent service center! We just bought our 6th Volvo from Crest and the sales team were very sensitive to our needs and requests. More

by Jafranck
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 01, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at our service center and that our sales team met your needs. Your continued trust in us means a lot, and we look forward to serving you for many more years to come!

September 24, 2024

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Greg was great and we really appreciated how direct and easy he was to work with. Would happily work with him again for our next car purchase. More

by lburkett0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Bryan

Sep 25, 2024

Crest Volvo Cars responded

Thank you for your positive feedback! We're thrilled to hear that Greg provided you with direct and easy service. It’s wonderful to know you enjoyed your experience and would consider working with him again for your next car purchase. We look forward to assisting you again in the future!

September 23, 2024

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Excellent Car and Buying Experience! I was also impressed with the follow-up service, and Tim made sure I was 100% happy with my purchase before I drove off the lot. More

by tnicholem
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Warner

Sep 24, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent car buying experience and that Tim went above and beyond to ensure you were completely satisfied before driving off the lot. Your happiness is our priority, and we appreciate your feedback. We look forward to serving you again in the future!

August 28, 2024

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Great sales experience. The staff is very helpful and made the car buying process easy. More

by blakevanpatten03
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Recommend Dealer
Yes
Aug 29, 2024

Crest Volvo Cars responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with our sales team. Our goal is to make the car-buying process as easy and enjoyable as possible. We appreciate your business.

August 24, 2024

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My buying experience was very relaxed. No high pressure sales personnel. Just Good Folks that did their best to make me comfortable. More

by jcjamn1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pete Shellworth, Mike Stock

Aug 28, 2024

Crest Volvo Cars responded

Thank you for sharing your experience! We're thrilled to hear that your buying process was relaxed and that our team made you feel comfortable without any pressure. It’s our goal to provide a positive and stress-free experience for all our customers. If you have any further questions or need assistance, feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

August 05, 2024

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My experience was excellent. Gage walked us through the entire process and worked to get us the deal we wanted. You've earned a new customer. Highly recommend. More

by CMac
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Madolyn McPhail, Gage Rucker

Aug 07, 2024

Crest Volvo Cars responded

Thank you so much for your fantastic review! We're thrilled to hear that Gage provided you with an excellent experience and was able to secure the deal you wanted. Your satisfaction is our top priority, and we're delighted to have earned your trust and business. We look forward to serving you again in the future. Highly appreciate your recommendation!

July 31, 2024

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Ricardo was terrific! We had our best car buying experience with him, by far! Responsive, knowledgeable, friendly and so helpful. He went above and beyond for us and we lo More

by Juco
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo Riojas

Aug 01, 2024

Crest Volvo Cars responded

Thank you for the fantastic feedback! We're thrilled to hear that Ricardo made your car buying experience the best one yet. His responsiveness, knowledge, and friendliness are qualities we’re proud of, and we're glad he went above and beyond for you. We look forward to working with you again on your next purchase and appreciate your kind words about Ricardo!

July 27, 2024

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From the moment we walked in to the moment we drove off in our brand new XC90, Michelle ensured a first class service. This will be my third Volvo and its still apparent crest only strives for excellence. More

by scarbac2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Wiedmann, Koffi Niamke , Michelle Holmes

Aug 01, 2024

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're delighted to hear that Michelle provided you with first-class service from start to finish. It’s fantastic to know that your experience with us continues to exceed expectations and that you’re enjoying your new XC90. We’re honored to have you as a loyal Volvo customer and look forward to continuing to serve you with excellence!

July 22, 2024

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Ricardo Riojas was A DREAM to work with. I am an Oklahoma customer who Ricardo made feel like the Red River was just across the street! Ricardo sent extra pictures and videos (since I couldn More

by Cathy
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Pickering, Ricardo Riojas

Jul 26, 2024

Crest Volvo Cars responded

Thank you so much for your wonderful review! We’re thrilled to hear that Ricardo made your experience so seamless and enjoyable, even from afar. His dedication to providing extra photos and videos, along with his patience and professionalism, truly exemplifies excellent customer service. We’re delighted that everything went smoothly and that you love Crest Volvo Cars. We’ll be sure to pass along your high praise to Ricardo. If you need anything else, don’t hesitate to reach out!

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