
Industry Experience
16 yrs, 2 mos
Languages Spoken
English
18 Reviews
Write a Review18 Reviews of Liz Hernandez
March 31, 2025
Frendly and threre was no pressure answer all my questions show me around let me look at all the inventory that I was interested in questions show me around let me look at all the inventory that I was interested in More
Other Employees Tagged: Milot Vancol
March 08, 2025
Came in looking for affordable monthly payments with low down payment. Nigel was on point when it came to showing me cars that would fit my needs and we came to an agreement with numbers really quick. Later down payment. Nigel was on point when it came to showing me cars that would fit my needs and we came to an agreement with numbers really quick. Later in the process Ozzy was straightforward and very clear with everything. Super honest people and overall a great experience and will definitely be getting our third vehicle from them. More
Other Employees Tagged: Leslie Lachminsingh, Ruddy Hernandez, Nigel Hylton, Daniel Guernsey , Ozzie finance manager
February 11, 2025
Chantelle easily delivers splendid CS. After 3 Grand Cherokees, 1 Compass, nothing from Arrigo management. Tisk, tisk... After 3 Grand Cherokees, 1 Compass, nothing from Arrigo management. Tisk, tisk... More
Other Employees Tagged: Chantelle Habersham , Iala
December 17, 2024
It was great, Rudy is a very good adviser, I appreciate his attention and service. his attention and service. More
Other Employees Tagged: Bob Greenberg, Bernard Jean, Ruddy Hernandez, Scott Brender, Nicholas Mcanderson, Richardson Larochelle, Nicholas Rivera, Daniel Guernsey , Ashley Szepesi
December 15, 2024
I brought my car to this dealership because my car was leaking fluid. The car was brought to the dealership the Friday before thanksgiving. The advisor that was assigned to me said my car would be looked leaking fluid. The car was brought to the dealership the Friday before thanksgiving. The advisor that was assigned to me said my car would be looked at in 5-7 days. So I had to pay for rental, the dealership did not offer one. During this time my advisor did not communicate with me about updates. So I reached out to him for an update but he could not provide one. I then called to complain to a manager and she stated it takes at least two weeks for the car to be diagnosed. So I had to extend my rental even longer. During this process I had to keep reaching out to the advisor Miguel multiple times because he was not providing any updates. Once the mechanic diagnosed my car he said the issue was a coolant leak, the part was not at the dealer and needed to be ordered. The advisor could not give me a definitive answer on when the part would be in and the car to be completed. So I had to extend my rental again. Once the part came in, while repairing the hose the mechanic broke another hose. That part and labor was charged to me. After this was completed I went to pick up my car. Once I was in the car I noticed my tire pressure was low, usually the dealership puts air in the tires and they failed to do so this time. I also noticed my check engine light was on, my ac did not turn on and the mileage on the dashboard was flickering. These were not an issues before dropping off my car to Arrigo. I contacted Miguel, he seem to not have a sense of urgency for me because he continued to state that a mechanic may not be able to look at the car that day. I still showed up to the dealership around 12-1pm. Another advisor, I believe his name was Anthony, he started the ticket to get a mechanic to look at my car because Miguel was at lunch along with the manager Nick that he informed about my issues. I sat at the dealership until closing time before other associates came to ask me what I was waiting for. They then took me to Miguel who told me the diagnosis of my car again. And he let me know that they do not have the part again and it has to be ordered. I told him that my car did not have those issues before I brought it to Arrigo. He said that he would speak to management and let me know what they said, he never gave me an update on that. So I called Arrigo and was connected to the service director, I informed her of my issues. She ensured me that she will look into it and give me a call back. She has not done so as well. Arrigo has been giving me the run around due to lack of urgency and lack of communication. I even let my advisor know that after the coolant was fixed, that my coolant temperature is high. I received no communication back from that issue. At this point I am frustrated because my car is still not fixed. Arrigo should be held liable for the issues going on with my car now. They should fix the issues and provide a rental free of charge until my car is back running. More
Other Employees Tagged: Miguel Service Advisor. And Service director
December 08, 2024
Managers and sellers lie just so we buy from them and they don't keep their promise of maintenance. Never again… they don't keep their promise of maintenance. Never again… More
Other Employees Tagged: Kurt Lumpp, Dawn Martino, Scott Brender, Daniel Guernsey
October 23, 2024
Servicecarea is clean and comfortable. Service advisor was fiendly and knowledgeable and they got me in and out as usual Service advisor was fiendly and knowledgeable and they got me in and out as usual More
Other Employees Tagged: Kurt Lumpp, Dawn Martino, Leslie Lachminsingh, Jeffrey Denenberg, Scott Brender, Nicholas Mcanderson, Daniel Guernsey, James Perron
October 21, 2024
I have no complaints I’m always happy with the service is amazing they take good care of the vehicle and the service is good. amazing they take good care of the vehicle and the service is good. More
Other Employees Tagged: Bob Greenberg, Bernard Jean, Ruddy Hernandez, Scott Brender, Nicholas Mcanderson, Richardson Larochelle, Nicholas Rivera, Daniel Guernsey , Ashley Szepesi, Anthony
July 30, 2024
This Dealership is the best! And the salesman Nigel is awesome. He stayed late twice to sell us two cars! And the salesman Nigel is awesome. He stayed late twice to sell us two cars! More
Other Employees Tagged: Nigel Hylton , Adriano Pucci, Giankarlo Serrano





