Lee Velazquez
Lee Velazquez at Big Star Cadillac

Lee Velazquez

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.9
82 Reviews
4.9

82 Reviews

Write a Review

82 Reviews of Lee Velazquez

January 16, 2025

Dealership Rating
Employee Rating

Being a Big Star client had changed my opinion about shopping at dealerships. Will be back soon. More

by mbtcs1986
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 15, 2025

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Mr. Lee Velasquez, excellent customer interaction person. If this was a place where they worked on ALL vehicles, my Ram truck would be there for repairs. More

by Severancejf1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 15, 2025

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Best experience I have had at this and any cadillac dealership since I have had my car. Lee is a pleasure to deal with. Actually seemed to care that my car was in 100% working order. He kept me up More

by KARIN
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Service Time
Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star Cadillac and hope to assist you in securing your next vehicle.

January 14, 2025

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Take. 3.1/2 hours todo oil change and rotation usually it’s 2 hours or les More

by morenolazaro99.lm
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 16, 2025

Big Star Cadillac responded

Thank you for your review. We are sorry to hear about your experience and we agree that is too long. Top-notch customer service is a one of our priorities and we strive to provide a world-class experience with every customer interaction. Please feel free to contact me directly should you have any other concerns at vtrevinojr@bigstarcadillac.com. Vennie Trevino. Service Director.

January 12, 2025

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The dealership has always been very efficient, reliable and accommodating as well as comfortable. Tha new renovation is amazing. More

by A_nvasquez1@yahoo.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Glad you enjoyed our new facility. Thank you for choosing Big Star.

January 10, 2025

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Lee is very helpful and professional. The dealership is very clean. I will definitely be coming back for future service. More

by dtagle
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 10, 2025

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Employee Rating

This is a great dealership. I would recommend people to come here every time. They get you in and out. More

by Stefanboyer3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 05, 2025

Dealership Rating
Employee Rating

They alwas take good care of us everytime we bring our XT4 in for service. I would recommend Big Star Cadillac dealership to anyone needing service on their vehicle. More

by BRADYBUNCH_5
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, Isaiah Rodarte

Jan 06, 2025

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 03, 2025

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Employee Rating

Best service ever Always got good customer service. Cars are always well taken care of More

by TYRONE.GLASPIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 29, 2024

Dealership Rating
Employee Rating

The service was great! They took care of our service on my Escalade and had it back! More

by JETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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