Excellent service and great work.
Would definitely recommend to anyone looking for an upgrade! Fantastic
Would definitely recommend to anyone looking for an upgrade! Fantastic
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by murphy_james
Verified Customer
Verified Customer
Other Employees Tagged:
Lee Velazquez
Jan 20, 2026 -
Big Star Cadillac responded
Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.
Lee ALWAYS makes sure my suv is running right!
And I always know that he's going to be honest!
And I always know that he's going to be honest!
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by Valpbarrett
Verified Customer
Verified Customer
Other Employees Tagged:
Lee Velazquez
Jan 20, 2026 -
Big Star Cadillac responded
Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.
The staff and Ben in service department were professional
and helpful. Thank you for going the extra mile and getting me back on the road.
and helpful. Thank you for going the extra mile and getting me back on the road.
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by khara.mason
Verified Customer
Verified Customer
Service Price Transparency
Jan 15, 2026 -
Big Star Cadillac responded
Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.
Mr. Lee Velazquez was very good at communicating to me
the progress of my vehicle and was very knowledgeable.
the progress of my vehicle and was very knowledgeable.
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by Jlloreda13
Verified Customer
Verified Customer
Other Employees Tagged:
Lee Velazquez
Jan 12, 2026 -
Big Star Cadillac responded
Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.
Big Star has become an exceptional dealership from when I
first visited there in 2023! Big Star is #1 in customer service, especially Lee!! Everyone is very friendly, helpful and knowledgeable! From the rece
first visited there in 2023! Big Star is #1 in customer service, especially Lee!! Everyone is very friendly, helpful and knowledgeable! From the receptionist, sales, service and parts everyone has a smile and wants to know if I have been helped! I will be a Big Star customer for as long as I drive a Cadillac!
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by Fransthe1
Verified Customer
Verified Customer
Other Employees Tagged:
Lee Velazquez
Jan 09, 2026 -
Big Star Cadillac responded
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.
Lee Velazquez is an outstanding guy who goes way beyond
my expectations every visit. 100% Recommended!!
my expectations every visit. 100% Recommended!!
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by RANDELL.BRADSHAW
Verified Customer
Verified Customer
Service Price Transparency
Jan 09, 2026 -
Big Star Cadillac responded
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.
You can always count on Big Star Cadillac for a great
experience each time you visit!
experience each time you visit!
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by Jonathan Barron
Service Price Transparency
Dec 31, 2025 -
Big Star Cadillac responded
We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.
Big star Cadillac is the best they do a professional job
whether it is big or small
whether it is big or small
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by Nhfdfavcdj8
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2025 -
Big Star Cadillac responded
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.
I received excellent service.
All of my questions were answered and I was left satisfied
All of my questions were answered and I was left satisfied
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by brendarandall835
Verified Customer
Verified Customer
Service Price Transparency
Dec 26, 2025 -
Big Star Cadillac responded
Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.
José and Bug Star always take great care of us on our
vehicles! He is a Trusted Advisor!
vehicles! He is a Trusted Advisor!
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by RDHARRIS55
Service Price Transparency
Dec 23, 2025 -
Big Star Cadillac responded
Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.