Lee Velazquez

Lee is excellent to work with. Have never felt misled. He's honest and has been great to work with. Have never felt misled. He's honest and has been great to work with. More

by J.williams0522 Verified Customer Verified Customer

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I had never purchased a vehicle from another state, but found one that I wanted at Big Star. Cass worked with me, even answering my questions well after normal business hours, she took close-up pics of th found one that I wanted at Big Star. Cass worked with me, even answering my questions well after normal business hours, she took close-up pics of the areas that I wanted so that I felt perfectly safe buying a vehicle I had not seen. She worked with service to get a couple of minor issues resolved, and in short, was an absolute professional. I could not ask for better treatment. More

by craignelsonhl Verified Customer Verified Customer

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Cris was helpful and thorough during my purchase and continues to assist with questions weeks after my purchase. Provides quick responses and always willing to help! continues to assist with questions weeks after my purchase. Provides quick responses and always willing to help! More

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Very customer focused, do great work! Lee is very helpful and keeps you updated throughout the service! Lee is very helpful and keeps you updated throughout the service! More

by mniemeyer2 Verified Customer Verified Customer

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Lee is very prompt, accommodating and friendly. Great employee. Highly recommend working with him in the future Great employee. Highly recommend working with him in the future More

by DMO39MOORE Verified Customer Verified Customer

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Had to talk to Lee to get my car taken care of properly. He provides great customer service and remembered what happened at last service He provides great customer service and remembered what happened at last service More

by DMO39MOORE Verified Customer Verified Customer

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Very pleasant experience! I love my Big Star family! They are amazing people. Everyday the same treatment. I love my Big Star family! They are amazing people. Everyday the same treatment. More

by JENNRYAN720 Verified Customer Verified Customer

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I appreciated Lee, my advisor very much. I was very frustrated that my car broke down period after just recently purchasing it then to add to this it occurred on a Sunday when Service Dept w I was very frustrated that my car broke down period after just recently purchasing it then to add to this it occurred on a Sunday when Service Dept was closed AND one day before an international trip. Lee assured me that he would take care of my car and have it ready for me when I returned from out of the country. I felt relief and never had to worry about the car. More

by DARLAS88 Verified Customer Verified Customer

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Great service through the entire appointment. Communication was great, technician let us know everything that was going on. Communication was great, technician let us know everything that was going on. More

by Minorbap Verified Customer Verified Customer

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Well, I don't want to give you a bad review, but you guys were supposed to undo the passive alarm, well when we got home it's still doing it, when I walk away from my vehicle within about 15 seconds the horn were supposed to undo the passive alarm, well when we got home it's still doing it, when I walk away from my vehicle within about 15 seconds the horn beeps and it automatically locks, so I don't know what happened but you didn't fix this issue, just thought you should know. More

by AGPSR Verified Customer Verified Customer

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