Lazaro Del Sol

Juan was very helpful, professional and understanding what I was looking and my budget . He found any way to make it work for me without breaking my budget. I am satisfied with customer service what I was looking and my budget . He found any way to make it work for me without breaking my budget. I am satisfied with customer service More

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I purchased a Volkswagen first edition ID. 4 two days ago. I had been intensely searching for a car for more than two weeks. Alex, and the team at City of Volkswagen of Chicago felt like a br 4 two days ago. I had been intensely searching for a car for more than two weeks. Alex, and the team at City of Volkswagen of Chicago felt like a breath of fresh air. There was warmth, smiles, patience, and efficiency with all the staff with whom I interacted. Alex, and the manager Lazaro, have been with me over the last couple of days as I navigated the process of learning the features of an electric car. Alex answered multiple calls and texts. Alex, Lazaro, and the entire team at City of Volkswagen of Chicago are exceptional. Thank you Alex, Lazaro, Evelyn, and the rest of the team, for such an amazing experience purchasing my ID.4. I have never been this excited purchasing a car before!! This is the best dealership is Chicago!!! More

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I came into the dealership today and met with Brandon Rosenow and he was so helpful!! He explained everything I needed and helped me buy my first car :) Very glad I met someone trustworthy and will defin Rosenow and he was so helpful!! He explained everything I needed and helped me buy my first car :) Very glad I met someone trustworthy and will definitely come back when it’s time for a new car More

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Awesome people at the dealer worked very had to make it possible for my daughter to purchase her new electric car. Great customer service, friendly, courteous and took the time to make it possible for her. possible for my daughter to purchase her new electric car. Great customer service, friendly, courteous and took the time to make it possible for her. More

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I recently purchased a 2024 VW Atlas, and the entire experience was fantastic from start to finish! Juan, my salesman, was incredibly knowledgeable, patient, and made the process smooth and stress-free. experience was fantastic from start to finish! Juan, my salesman, was incredibly knowledgeable, patient, and made the process smooth and stress-free. He took the time to ensure I found the perfect vehicle and answered all my questions along the way. A big thank you to Tim for working out a great deal—I truly appreciate his effort in making everything come together seamlessly. And lastly, Marvin, the finance manager, was efficient, professional, and very easy to talk to. He made the paperwork process quick and straightforward, which was a huge plus. I was referred by a friend who has only said positive things about the customer service here and of the overall dealership atmosphere, I am grateful for the referral, purchasing a vehicle for me is like a part time job for as much due diligence I do before actually making my final decision. Overall, I couldn’t be happier with my purchase and the outstanding service I received. If you’re in the market for a vehicle, I highly recommend this dealership and their amazing team! I recommend this place to anyone! More

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Came in for a car wash and every one treated me with respect. I love coming here and will continue to recommend people on stopping here for a purchase!!! respect. I love coming here and will continue to recommend people on stopping here for a purchase!!! More

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This would be the second vehicle we purchase from Volkswagen. Our original sales man Rey Cotto was not able to see us here today and referred us to his colleague Brandon Rosenow who helped us with th Volkswagen. Our original sales man Rey Cotto was not able to see us here today and referred us to his colleague Brandon Rosenow who helped us with the purchase. Brandon was extremely helpful with the sale and got us the best deal with our trade in. More

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Came here to purchase a VW Tiguan. They were kind enough to offer a pick up from my place of work. Brandon Rosenow was a great guy (and former Marine so thank you for your service). Br They were kind enough to offer a pick up from my place of work. Brandon Rosenow was a great guy (and former Marine so thank you for your service). Brandon helped me drive away with my new vehicle on the same day. More

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Let me start by saying that we have all had bad experiences in the past with purchasing a new or used car. I’ve had my share of dealing with aggressive and dishonest sales reps. Well let me tell experiences in the past with purchasing a new or used car. I’ve had my share of dealing with aggressive and dishonest sales reps. Well let me tell you, I had no issues with two car purchases at City VW. Our sales rep Laura Torres was outstanding. She is such a sweetheart and a down to earth individual. She is by far one of the kindest individuals I have ever met. The entire staff was great. Laura, Clemente, Edgar and Lazaro were easy to speak to. They made our buying experience a positive one. So if you’re looking to buy a new or used VW I highly recommend City VW. More

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Juan was very informative about the Atlas and answered all our questions. It was worth the nearly hour drive here. We’re looking forward to many years with our new Atlas all our questions. It was worth the nearly hour drive here. We’re looking forward to many years with our new Atlas More

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