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Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota
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Lauren Fusaro

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
24 Reviews
4.8

24 Reviews

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24 Reviews of Lauren Fusaro

December 20, 2024

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Employee Rating

Quick work, efficient and the price was reasonable for the amount of work that was done. More

by BUTWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Gasiunas, Judy Deems , Matthew Maffucci - five stars

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Dec 20, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you were satisfied with the service and pricing. We look forward to serving you again!

December 17, 2024

Dealership Rating
Employee Rating

I want to thank DCH for the exceptional service and particularly Lauren Fusaro helping me with the process. She kept me up to date while waiting and made the day more pleasant! She's a sweet heart! Tha More

by JMINGLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bartko

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Dec 17, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're thrilled to hear that Lauren was able to assist you and make your day more enjoyable. She's definitely a valued member of our team, and we'll be sure to pass along your compliments to her.

December 14, 2024

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Employee Rating

Very efficient and caring. Excellent service on a very timely schedule. On was blown away by there efficiency. Lauren was excellent and caring! More

by jcgrauercharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 14, 2024

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear Lauren and our team provided efficient and caring service. We look forward to serving you again!

December 11, 2024

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Employee Rating

Great service and took me rite in. Everything went smooth and was painless much appreciated More

by jbrown1879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that everything went smoothly and that you appreciated the great service. Your satisfaction is our priority, and we’re happy we could make the process easy and hassle-free for you.

December 10, 2024

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Employee Rating

Lauren was amazing. She kept me updated throughout the process. Service technician was very thorough. My car is running great. Will never go anywhere else for service. H More

by patrickreilly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2024

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We’re so glad to hear that Lauren provided excellent service and kept you updated throughout the process. It’s great to know that your car is running great and that our service technician was thorough. We truly appreciate your recommendation and look forward to continuing to serve you in the future!

December 06, 2024

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Employee Rating

Great service. The service rep was very polite and helpful. Made my trip quick and easy. More

by ANTHONYPIZZURRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 07, 2024

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear that our service rep made your visit quick and easy. We appreciate your kind words and look forward to assisting you again in the future!

December 04, 2024

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Employee Rating

Very happy with prompt and detailed evaluation provided as well as subsequent phone conversation with Lauren. More

by MPBFBODACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

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Dec 05, 2024

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Lauren and appreciated the detailed evaluation. We look forward to assisting you again in the future!

December 02, 2024

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Employee Rating

They were fast and efficient and the price was very right. I have bought three cars from them More

by maddy1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

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Dec 02, 2024

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and support! We’re thrilled to hear that you’ve had a fast, efficient experience with us, and that the pricing met your expectations. We truly appreciate you choosing us for all three of your car purchases, and we look forward to serving you again in the future!

November 25, 2024

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Employee Rating

My service representative was very detailed in explaining the dropped off process. I received a video explaining what’ was happening. More

by RUNTHINGY06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Nov 25, 2024

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear that your service representative provided detailed explanations and that the video update kept you informed. Transparency and excellent communication are what we strive for!

November 23, 2024

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Employee Rating

I have found all personnel to be knowledgeable, personable and efficient. Everyone works at their best fir overall customer service and satisfaction. More

by BEAULIEUNANCY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

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Nov 24, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that our team provided you with knowledgeable, personable, and efficient service. Your satisfaction is our top priority, and we truly appreciate your feedback!

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