Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro | Page 3

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
262 Reviews
4.8

262 Reviews

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262 Reviews of Lauren Fusaro

April 20, 2026

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Employee Rating

I’m always impressed with my annual appointment with DCH Toyota. I am a senior citizen on the strict budget and they always make it clear what needs to be done immediately and what I can wait to have done u More

by CAREPOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

DCH Wappingers Falls Toyota responded

Thank you so much for your thoughtful and heartfelt feedback. We’re truly honored to have earned your trust and are glad to hear that your experiences with DCH Wappingers Falls Toyota have been consistently positive. It means a great deal to know our team takes the time to clearly explain your options, provide honest recommendations, and keep you comfortable and informed throughout your visit. We’re especially happy we could help with those panels and save you an extra trip. Your loyalty and recommendation mean everything to us, and we look forward to continuing to take great care of you in the years to come.

April 16, 2026

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The print out for inspection mechine did not work. I have to come back regarding my state inspection that passed, for attachment of window sticker More

by Lionel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 16, 2026

DCH Wappingers Falls Toyota responded

Lionel, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 12, 2026

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Everything went Smoothly - my Oil Change & Tune up was done quickly while I waited & my dysfunctional Light was fixed ! More

by SHAWAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad to hear your oil change and tune-up were completed quickly and that we were able to fix your light as well. We appreciate your support and look forward to seeing you again for your next service visit!

April 07, 2026

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Employee Rating

Nice environment and great team to help customers. Good experience interacting with Toyota personnel..keep up the good work. More

by LEVI20MRV
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Apr 08, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad you enjoyed the welcoming environment and had a great experience with our team. We truly appreciate your support.

April 07, 2026

Dealership Rating
Employee Rating

Quick easy and correct On time. Clean waiting room with beverages. Not a long waiting time. More

by dmc561974
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Apr 08, 2026

DCH Wappingers Falls Toyota responded

Thanks for the great review! We’re glad to hear your visit was quick, easy, and on time. It’s great to know you enjoyed the clean waiting area and amenities as well. We appreciate your support and look forward to seeing you again!

April 03, 2026

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Employee Rating

excellent service from the representative that service me. l was very impressed with her. Michelle did so well. l gave her a hug More

by Florence Fanja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2026

DCH Wappingers Falls Toyota responded

Thank you, Florence, for sharing your experience! We're thrilled to hear that Michelle provided such excellent service and made a positive impression. We'll be sure to pass along your kind words—she'll be delighted to know how much you appreciated her!

April 03, 2026

Dealership Rating
Employee Rating

Check in was quick and smooth check out was quick no issues with service Video inspection was timely More

by TOMQUACKENBUSH
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Apr 04, 2026

DCH Wappingers Falls Toyota responded

Hi Tom, thank you for your feedback! We're glad to hear that check-in, check-out, and the video inspection went smoothly and efficiently. We appreciate your support and look forward to serving you again!

March 31, 2026

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Employee Rating

Excellent customer service from Laura at the service dept. All of my concerns were addressed and resolved, as required. I'm extremely happy with my 2026 Toyota Camry, the entire sales experience and now More

by DPSERINO
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Mar 31, 2026

DCH Wappingers Falls Toyota responded

Hi DPSERINO, Thank you so much for your kind words! We’re thrilled to hear that Laura and our service team were able to address all your concerns and that you’re enjoying your 2026 Toyota Camry. It means a lot to us that your sales and service experiences have been positive. We look forward to continuing to take care of you and your vehicle!

March 28, 2026

Dealership Rating
Employee Rating

The dealership performed the work , 20 thousand mile checkup quickly and efficiently Plus a wheel alignment More

by STOP4IT
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Mar 29, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your 20,000-mile checkup and wheel alignment were completed quickly and efficiently. We appreciate your support and look forward to serving you again!

March 27, 2026

Dealership Rating
Employee Rating

The automated systems are insufferable and confusing. The dealership itself is good. Stop bothering me. More

by Wnlabs01
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Mar 28, 2026

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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