Larry Swanson
Larry Swanson at Joyce Honda

Larry Swanson | Page 5

General Manager

Joyce Honda

3166 NJ-10
Denville, NJ 07834

Contact Me
4.8
190 Reviews

Dealership Experience

21 yrs, 4 mos

Industry Experience

50 yrs, 9 mos

Languages Spoken

English English

4.8

190 Reviews

Write a Review

190 Reviews of Larry Swanson

June 23, 2024

Dealership Rating
Employee Rating

Just a group of great people that actually care about their customers. They treated me awesome and made the car buying process. Very simple. I will definitely be continuing business with them for a long More

by MCLAUGHLIN788
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Duffy

May 04, 2024

Dealership Rating
Employee Rating

Worst car buying experience ever. The sales staff here, Steve, Denis, Melvin and Larry, have to lie and hide deal details to make a profit. I got out of a 2021 pilot and into a new 2 More

by CCOOK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Owusu, Denis, Melvin

May 04, 2024

Joyce Honda responded

We are sorry that you feel that way. However, most of what you state is not true.

May 04, 2024

CCOOK responded

I have a police report filed with the town of Denville, NJ for your fraudulent business dealings in regards to the aforementioned review. Verbal contracts are valid and omitting information is fraud. You had no intention of ever include my mile overage in my deal yet brought me in off of this notion. You made it seem as if you were going to do this and went through the whole buying process leading me to believe you were: you took my lease trade in, took the keys, hauled it away and never spoke of my mile overage. You handed me my files on a flash drive and never reviewed any documents with me during the sale. You rushed me in and out to cover up these details. That, is, fraud. That is omitting a major detail of the foundation of my deal. The deal your sales manager Steve said he “matched”. Consumers have rights and verbal contracts are valid contracts.

April 25, 2024

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We couldn't have been happier with the sales process! Joe San Roman was a pleasure to deal with and also the person we used at Joyce Honda on our last 4 purchases More

by MOMS2NDKID
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe San Roman, Gina Verrilli , Kelly Fields, Efren Madrigal

April 19, 2024

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Earnest is my advisor and always professional and fair. Been coming here for 20 years. More

by BPGRANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino

May 09, 2024

Joyce Honda responded

Fairness of charges, explanation of repairs and prioritization of work is our goal. Thank you for sharing your service experience and loyalty. We appreciate your business! Warm Regards, The Service Team at Joyce Honda

April 04, 2024

Dealership Rating
Employee Rating

We had the greatest experience like going to Joy's Honda seamless transaction would recommend to everyone More

by RACHELEDAYAN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

Joyce Honda responded

Our goal is to provide a seamless transaction and great experience overall. Thank you for your business and we wish you well. Best Regards, The Service Team at Joyce Honda

March 20, 2024

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Joyce Honda treats me like family! My experiences over many years has been truly amazing! More

by SCORCORAN3333
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 22, 2024

Joyce Honda responded

As a Family Run Business, Joyce Honda cares about delivering a professional and friendly experience to our customers. Thank you for your feedback and your business. We are grateful to have you as a loyal customer. Best Regards, The Service Team at Joyce Honda

February 23, 2024

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Working with Larryt has been an exceptional experience. Larry knows the Honda Brand and cars inside and out. Beyond his professional expertise, Larry is courteous, respectful, and transparent, setting a hi More

by KathrynBaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I wish I could remember the name of the gentleman who helped me with all of the paperwork at the end. He was extrememly helpful.

Feb 23, 2024

Joyce Honda responded

Kathryn, Thank-you so much for your wonderful review! I am very happy to learn that you are enjoying your new HRV! Thank-you for your loyalty and your business and please know that we are here to help you for whatever your Honda automotive needs are! With kind regards, Larry Swanson GM

February 05, 2024

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Ernie and Jose were great. They made it very easy to do business with. Will recommend! More

by amutone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Joyce Honda responded

Thank you for taking the time out to acknowledge our team. Thank you for your business!

January 09, 2024

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Employee Rating

Consistently great experience. I’ve been doing business with Joyce Honda for decades and value the Grecco Family approach to business. This great experience runs from the front en More

by PJMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Stark, Charles Mitchell

December 08, 2023

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Employee Rating

Ripped me off on my used car purchase. Made me pay to return it and blamed me for not doing “my own research” More

by DAVE.DIGRAZIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rolando Meneses

Dec 08, 2023

Joyce Honda responded

Hi Dave, Very sorry you were not happy with your transactions. To be fair to the readers, let's describe what happened. You originally visited to purchase a Honda Certified Preowned CIvic SI to which we worked with you on price and trade value. 2 weeks after purchasing your Honda Certified Preowned Civic SI you inquired about purchasing a new Civic SI and asked why we did not present that to you on your first visit. Our response was that we showed you the specific vehicle you came to see. There was no reason to show you a different vehicle. As there is no return policy on the purchase of a vehicle, we compromised the sale price of the New Honda Civic SI and paid full value for the trade in order to help you purchase the new Honda Civic SI. You accepted the terms and completed the transaction. It is never our policy to rip off a customer. Everything was clearly presented in order for you to make an informed decision. And under no pressure you decided to complete the purchase. Moving forward we hope you enjoy driving your new SI and we wish you many thousands of safe miles.

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