Lance Willhite
Lance Willhite at Subaru of Gwinnett

Lance Willhite | Page 13

New Car Director

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.8
623 Reviews

Lance has been with Subaru of Gwinnett since 2010. He was honored with the Salesman of the Year for Subaru of Gwinnett in 2012 and 2013. Also in 2012 and 2013, Lance was recognized by Subaru of America with the prestigious Subaru Summit Peak Performer. Lance continues to show is passion for Subaru by driving a 2019 Subaru Outback. When Lance is not working, he loves anything to do with the outdoors and hanging out with his family. He has been married for 12 years and has a 6 year old daughter, Emily, and a 9 year old son, Ethan. Lance's son was diagnosed with autism at the age of 2, so he and his wife are strong autism advocates.

4.8

623 Reviews

Write a Review

Dealership Experience

16 yrs, 6 mos

Industry Experience

16 yrs, 6 mos

Employee Video

623 Reviews of Lance Willhite

July 13, 2023

Dealership Rating
Employee Rating

Subaru Gwinnett was an excellent experience. Having worked around car dealerships in the past, this was a pleasant surprise to see how easy it can be. Matthew and Lance were great through the wh More

by CADEESTANFIELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buckles

Sep 28, 2023

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 02, 2023

Dealership Rating
Employee Rating

Great customer service. Friendly professional staff. Answered all my questions. Overall a great experience for me. More

by TXJEF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre "DRE" Armenakian

Sep 28, 2023

Subaru of Gwinnett responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

Dealership Rating
Employee Rating

Started out fine but they checked the battery and said it was fine, when they found out I had a code for the battery law suit, then they told me my battery failed and my pro-rated cost would be $44.95 to rep More

by InfrontOutback
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bowman , Jill Thurston, the male receptionist is very pleasant - I think his name is Nick.

Sep 28, 2023

Subaru of Gwinnett responded

Hello and thank you for your feedback about your most recent service experience. It looks like there is more to discuss and if you would be willing, we would like to try and turn your experience around. My name is Michael Gallardo, I am the new service manager here at Subaru of Gwinnett, please email mgallardo@subaruofgwinnett.com or call at 678-584-7260. It is our goal to provide excellent customer service and earn your recommendations to your family and friends, please give us the opportunity to make this better.

June 24, 2023

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Employee Rating

Definitely the BEST car buying experience I have ever had!! Very attentive, kind, and honest. I have been raving to anyone who asks about my car about the awesome team at Gwinnet Subaru. More

by PHALL
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kody Traylor

June 21, 2023

Dealership Rating
Employee Rating

Robert is awesome and got me a terrific deal. This is my second car I have purchased from him. Great guy and process was very smooth. The dealership is great and treats customers the right way More

by MWOLF777
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Susan Brown , Robert Hynson

Jun 23, 2023

Subaru of Gwinnett responded

Thank you for your purchase. Robert really appreciates your feedback and your ⭐️⭐️⭐️⭐️⭐️ rating. We have a great staff an it is our goal to provide all the information so that you can purchase the right vehicle for you . Doing things right is the only way to do business. Thank you !

June 08, 2023

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Employee Rating

Great, brand new built facility with nice staff and pretty good available inventory. I bought my second car in this dealership. I am very happy with the entire process and the people assisting me. More

by BIZMAYLOV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Anderson

Jun 09, 2023

Subaru of Gwinnett responded

Always great to hear that we provided great service. Thank you for your continued business an trust in Subaru of Gwinnett. We are honored to provide you everything Subaru an always here for all your service needs and for that third Subaru when your ready 😊😊.

May 04, 2023

Dealership Rating
Employee Rating

They gave me full transparency. Robert was knowledgeable, patient, transparent, and super helpful. I Highly recommend Subaru Gwinnett. I’ll definitely come back when it’s time to tr More

by HAPPYMARCY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susan Brown , Robert Hynson

May 05, 2023

Subaru of Gwinnett responded

We are happy you are happy! Thank you for your trust and for taking your time to leave a review! Come back and visit our wonderful service department for your first oil change, see you in 6 months or 6000 miles!

May 01, 2023

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Employee Rating

Overall good experience. Not pressured to purchase. We’ll see how the service experience goes. More

by LIZ_DONSUMMERS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 03, 2023

Subaru of Gwinnett responded

Liz we look forward to turning that good to a Great Experience when you visit service. We hope your enjoying your new Subaru, and know there may be questions on features, write them down. We have a Excellent Encore Delivery Specialist who will be contacting you to set a appointment to review things you may have questions about. We will see you in 6 months or 6000 in service, call 770-584-7255 to set your appointment or go online at subaruofgwinnett.com. See you soon!

April 30, 2023

Dealership Rating
Employee Rating

I had a great experience with the entire team. Thank you for helping us have a seamless purchase of a new Subaru! More

by DOYLERENTSLLC
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buckles

May 03, 2023

Subaru of Gwinnett responded

Congratulations on your purchase! Becoming part of the Subaru of Gwinnett Family is so exciting! We are a call away if you have questions, and we also have a excellent Love Encore Specialist who will be following up to see if you have any questions about your new Subaru! Its our goal to earn a 10-out of 10!!! See you in Service in 6000 miles or 6 months!

April 28, 2023

Dealership Rating
Employee Rating

Working with Subaru of Gwinnett dealership was very easy. Richard Williams is a great representative of your company. We liked his philosophy of under promising and over delivering as far as the actual deliv More

by jane.czeciuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susan Brown , Richard "RL" Williams

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