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Susan Brown
199 Reviews
I began my career in the automotive industry in 2021 and joined Subaru of Gwinnett in August 2023. Originally from Burlington, North Carolina, I’ve always loved connecting with people — a passion that began when I traveled the country with True Majority, a grassroots organization founded by Ben Cohen of Ben & Jerry’s. I’m grateful for my wonderful spouse, our two grown children, and our lovable bulldog who keeps life entertaining. My favorite part of Subaru of Gwinnett is the people — the sense of family, teamwork, and genuine care that make this place truly special.
Read more199 Reviews
Write a ReviewDealership Experience
5 yrs
Industry Experience
23 yrs, 3 mos
Languages Spoken
English
199 Reviews of Susan Brown
October 08, 2026
Everyone was really nice and helpful, we didn’t have a Subaru in mind but after looking at the cars we were convinced that it was the best option Subaru in mind but after looking at the cars we were convinced that it was the best option More
by GALILEAROSAS123
Verified CustomerOther Employees Tagged: David Gosalvez
October 01, 2026
This is the 3rd car that I've purchased from this dealership. Matthew and Susan made the transaction quick and easy. Love my Outback! dealership. Matthew and Susan made the transaction quick and easy. Love my Outback! More
by KIMGASSNER08
Other Employees Tagged: Matthew Buckles
September 28, 2026
Susan made the payment process seamless, she was easy to reach and very accommodating with an adjustment in how the transaction was handled. I was in and out within just a few minutes. Very professional & reach and very accommodating with an adjustment in how the transaction was handled. I was in and out within just a few minutes. Very professional & friendly. More
by SJKLEPPSATTEL
September 24, 2026
Had a great experience buying a new BRZ! All of my expectations were exceeded. Thanks! All of my expectations were exceeded. Thanks! More
by bepool
Other Employees Tagged: Lawrence Le , Preston
September 13, 2026
The transaction was handled smoothly and efficiently from start to finish. Emma was a pleasure to work with start to finish. Emma was a pleasure to work with More
by ACPOCT5
Other Employees Tagged: Lance Willhite, Emma Miranda
September 12, 2026
Great experience! Friendly and professional staff! I’ll be going back for accessories next week. Friendly and professional staff! I’ll be going back for accessories next week. More
by ESA31324
Other Employees Tagged: Lance Willhite, David Gosalvez , Preston Hayes
September 06, 2026
Rick and Susan at Subaru of Gwinnett did an amazing job with my car purchase. I had an out of state purchase, the process was transparent and straight forward. The local tam accommodated my needs, they with my car purchase. I had an out of state purchase, the process was transparent and straight forward. The local tam accommodated my needs, they were very professional from start to finish including a very clean and organized package to make it easy when registering in my state. More
by JMU
Other Employees Tagged: Rick Cobb
August 30, 2026
We have bought 2 cars there in the last 18 months, and they have been so easy to work with and given us excellent deals. they have been so easy to work with and given us excellent deals. More
by MCB.BIZ
Other Employees Tagged: Lawrence Le
August 30, 2026
Very relaxed atmosphere, no pressure sales person. Helpful in many ways. Easily provided CarFax report on the pre-owned vehicle we found there. Understanding and flexible regarding payment while I sec Helpful in many ways. Easily provided CarFax report on the pre-owned vehicle we found there. Understanding and flexible regarding payment while I secured the funds. Awesome experience! More
by EKS30519
Other Employees Tagged: Preston Hays
August 29, 2026
Great customer experience. Quickest in and out experience at a car dealer. Very professional sales and finance. Quickest in and out experience at a car dealer. Very professional sales and finance. More
by BETHVASILE
Other Employees Tagged: Matthew Buckles
